TravelChapter8 1

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The Hospitality Industry: 

The Hospitality Industry Chapter 8.1

The Beginning of the Hotel: 

The Beginning of the Hotel Inns – They were small. People shared rooms and beds. Cleanliness and food service were primitive. Bedbugs and fleas were common. United States and Canada The first U.S. grand hotel was Boston’s Tremont House. The rate per day was $2, which included 4 meals.

Traveling…: 

Traveling… Henry Flagler Responsible for the development of Florida as a resort area In 1869, North America became the first continent to have a rail from coast to coast. Hotels have been traditionally established near transportation centers. Europe’s first luxury hotel - London

Hoteliers: 

Hoteliers César Ritz Considered the greatest hotelier of all time Ellsworth Milton Statler Chain Hotel Concept Private baths in each room Conrad Hilton “The Biggest Hotel Man in the World” Opened the Caribbean Catered to American Business Travelers

Capacity of Hotels: 

Capacity of Hotels Capacity of a hotel is counted by the number of beds a property provides

WOW!!!!!!!!!!!!: 

WOW!!!!!!!!!!!! In 2001, the United States had a total of 46,000 properties grossing $93.1 billion in revenue.

Customers: 

Customers Business Travelers Singles Convention Groups Families The Budget-Minded Super-Rich

Target Market – Architecture Styles: 

Target Market – Architecture Styles Square Buildings – Budget-minded Traveler Functional Buildings – Corporate Guest Fantasy Architecture – Vacationer

Famous Names: 

Famous Names Kemmons Wilson Holiday Inn John Portman Atrium Style Hotel