Omni Channel Fulfillment

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Swapnil Saurav

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www.swapnil.asia 1 Hosted by: Omni Channel F ulfillment Swapnil Saurav Project Manager – Sales Support, JDA Strategic Partner:

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www.unicomlearning.com March 22, 2014 Hyderabad Omni channel fulfillment Swapnil Saurav Project Manager – Sales Support www.swapnil.asia 2

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My Background Leading provider of end-to-end, integrated retail and supply chain planning and execution solutions More than 4,000 customers worldwide JDA delivers value like no one! www.swapnil.asia 3

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Agenda Of The Talk: -> Changing face of the Retail -> Logistics & Distribution support www.swapnil.asia 4

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Retail - Yesterday It was about little options! www.swapnil.asia 5

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Retail - Today Its about Power of Consumer. www.swapnil.asia 6

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Retail - Tomorrow Its about Customer Experience! www.swapnil.asia 7

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Retail - Tomorrow www.swapnil.asia 8

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Moving to Omni Channel OMNI CHANNEL shoppers spend 50% more than single channel shoppers! Single type of touch point Multiple independent touch points Single brand, multiple touch points but independent Customer experience a Brand www.swapnil.asia 9

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Retail Logistics www.swapnil.asia 10

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Execution Essentials www.swapnil.asia 11

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Are we ready to step into the future? Speaker name: SWAPNIL SAURAV Email ID: Swapnil.Saurav@gmail.com www.swapnil.asia 12

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