Loylty presentation for TFM&A

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2011 India's Premier Loyalty & Relationship Management Company.

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About Us Key Customers >> Snapshot Services Technology What we Offer Mngt Team 11/2/2011 Confidential 2 Awards & Honours Contact us

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High caliber individuals with relevant, proven & successful experience 11/2/2011 Confidential 3 About Us Key Customers Awards & Honours Snapshot Services Technology What we Offer >> Mngt Team Bijaei Jayaraj, Managing Director & CEO Rich Loyalty Experience | Director - MasterCard Worldwide | Head - Jet Privilege, Jet Airways | FP7, Dubai | MBA ISB, Hyderabad Soumya Chatterjee, Chief Operating Officer International Loyalty Experience | Retail & Airline Sector | Ran Sahara’s Frequent Flyer Program Vivek Grover, Head - Partnerships Over 14 years of relevant Marketing & Partnership development experience | Previously with Travelocity, Kankei, etc Prince George, Finance Controller Chartered Accountant| Post qualification experience in diverse fields such as KPO, Hospitality, etc Ignatius D'Mello , Vice President Product Management Rich experience of over 15 years in Loyalty Technology Platforms| Former Head of Product Implementation at Mercator, Emirates, UAE Arundhoti Banerjee, Senior Manager - Strategic Products MBA IIM-A & Engineering Gold Medalist | Earlier with Citibank Investment Banking , TCS, etc Rohit Bansal, Vice President - Strategic Products IIT-IIM Graduate| Rich Airline Commercial, Pricing & Planning Experience| Previously Jet Airways, Air India Pankaj Chauhan, Vice President & Head Marketing MBA IIM-A & BSc University Gold Medal. Previously headed Marketing function in Retail, Telecom, Health Care and Automotive sectors Priya Goenka , Head - Public Sector Business MBA, MICA-Amity | Marketing & Brand Experience with Percept. Managed brands such as Yardley , SBI Mutual Funds, DLF & Pantaloons Contact us

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Loylty Rewardz can manage all aspects of Loyalty programs & CRM practices across industry verticals Example: Airlines FFP, Retail Rewards, Financial Services Points Program, etc Our unique selling proposition is end-to-end Management of loyalty programs Services Basket Program Design Configuration & Execution Technology & Operations Analytics & Intelligence Customer Service Alliances & Partnerships Online Portal Dev & Mngt Redemption Fulfillment Industry Verticals Online Financial Travel Hospitality Retail Telecom Insurance 11/2/2011 Confidential 4 About Us Key Customers Awards & Honours Snapshot >> Services Technology What we Offer Mngt Team Loylty Rewardz manages all parts of loyalty businesses for its Clients: Conceptualization Execution Operations Development Analytics Contact us

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Pure Play Coalitions Frequent Flyer Programs Co-Branded Card FFP Banking Loyalty Programs Retail Loyalty Programs Incentive Programs Stable, Scalable, Versatile Proprietary Technology Platform… …Capable Of Running Multiple Formats of Loyalty Programs Program Management Accrual Redemption Customer Service Communication Campaign Engine Accounting Reporting Comprehensive suite of modules LIDSys processed over 70 million transactions awarding over 3.1 billion Loyalty Points 11/2/2011 Confidential 5 Contd. About Us Key Customers Awards & Honours Snapshot Services >> Technology What we Offer Mngt Team Contact us

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11/2/2011 Confidential 6 Infrastructure Stable, Scalable Technology Platform with dedicated hosting & 99.99% uptime State-of-the-art Cisco firewall with 10 TB storage & 132 GHZ processing capability Functional Capabilities Dedicated pan-India customer service with multi-lingual capability Cisco platform & infrastructure, State-of-the-art IVR & CTI Online & eComm Capabilities Website design, development & management, and Secure login facility Communication Capabilities Voice & Email Service, High-end SMS Capability Analytics & Reporting Portal for Corporate with access to Program Specific member views and other behavioral analytics Administrative log-in access for the program SQL Reporting services, SSIS, MS OLAP Conceptualize Loyalty Program & CRM Practices Airline Frequent Flyer Program | Retail, Hotel, Financial Services Loyalty Programs Tiered or non-tiered program based on logical clustering & need analysis Loyalty Program for Consumers, Distributors & Retailers Design the program Specifically to suit the needs of the target segment Building in redemption opportunities that will appeal to the target segment Technology platform for the Program Stable technology platform; continuous system updation Customer Service & Communication Manage end-to-end Customer Service Operate the Program Dedicated Program Manager for redemption & fulfillment Day-to-day management, program development and continuous monitoring of the performance Automated reconciliation and invoicing statements Decisive change in your consumer behavior and increased engagement through Loyalty & CRM Practices About Us Key Customers Awards & Honours Snapshot Services Technology >> What we Offer Mngt Team Contact us

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Confidential 7 About Us Key Customers Awards & Honours 11/2/2011 FreedomRewardz is a loyalty program for State Bank Group Debit card customers PNB Rewardz is a loyalty program for Punjab National Bank Debit card customers BOI Star Rewardz is a loyalty program for Bank of India Debit card customers Anmol Rewardz Loyalty program for Central Bank of India Credit card customers Anmol Rewardz Loyalty program for Federal Bank of India Debit ard customers Key Customers Contact us

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11/2/2011 Confidential 8 Winners Club is a telecom loyalty program RCom Retailers WorldMiles is a travel loyalty program for IndusInd Bank WorldMiles Credit card customers About Us Key Customers Awards & Honours PremierMiles is a travel focused credit card Loyalty program launched by Citibank Regalia is a loyalty program launched by HDFC Bank for its super premium customers. Infinia is travel & entertainment focused Loyalty program for HDFC high-end customers. Key Customers Contact us

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Deutsche Bank Global Product Innovation Award WorldMiles won the Deutsche Bank Global Product Innovation Award in 2010 MasterCard Hall of Fame Award 2010 FreedomRewardz won the best Loyalty Program MasterCard Hall of Fame Award in SAMEA (South Asia Middle East & Africa) Competed with over 200 Banks in this geography Official Preferred Loyalty Partner Loylty Rewardz is the preferred Loyalty Partner with MasterCard Worldwide 11/2/2011 Confidential 9 About Us Key Customers Awards & Honours Contact us

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11/2/2011 Confidential 10 About Us Key Customers Awards & Honours For any business development or business enquiry write to us at bizdev@loylty.com We would like to hear from you. Corporate Head Office - Mumbai Loylty Rewardz Mngt Pvt Ltd 14, Sagar Pallazio Sakinaka Jn., Andheri-Kurla Road Andheri (East), Mumbai - 400072, India Phone : +91 22 4045 4747 Fax : +91 22 4045 4748 Email : Mumbai-Office@Loylty.com # New York Liason Office Loylty Rewardz Mngt Pvt Ltd 252 West, 38th Street, Suite 202, New York NY - 10018, USA Phone : +1 (201) 484-7312 Fax : +1 (212) 842-0543 Email : NY-Office@Loylty.com Contact us Contact us

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Thank You 11/2/2011 Confidential 11 About Us Key Customers Awards & Honours Contact us

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