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Slide1:

Appreciate the kind courtesy, support and cooperation extended by The Industrial Committee Chamber Of Commerce, Eastern Province, Dammam Saudi Arabia for the arrangements and assistance in presentation of UNIDO Business Performance Solutions for Industrial Entrepreneurs and Managers Elite Training Programs Center (ETPC) Jubail Industrial City, Kingdom Of Saudi Arabia Enterprise Performance Improvement Centre, GOLEM IMS GMBH, Vienna, Austria &

Presenters For the Evening:

Presenters For the Evening Business Performance Solutions For Entrepreneurs and Managers by Dr. Serge Golovanov Client Support For UNIDO Business Performance Solutions by Narayana Sharma

Slide3:

Dr. Serge Golovanov President of GOLEM IMS GmbH as of 1990 Member of Board INSME Association International Network for Small & Medium Enterprises Enterprise Performance Improvement Centre GOLEM IMS GMBH, Vienna, Austria www.win2biz.com e-mail: info@win2biz.com Official Development, Training and Support Center for UNIDO Business Performance Management Software Member of INSME Association, Rome, Italy UNIDO Expert and International Consultant for nearly 20 years Dipl. Engineer, PhD in Systems and Computer Sciences

Slide4:

President of GOLEM IMS GmbH Dipl. Engineer, PhD in Systems and Computer Sciences UNIDO Expert and International Consultant for nearly 20 years DUBAI: Keynote speaker, First Int. Conference on Small & Medium Enterprises, Department of Economic Development – Government of Dubai, 2005 Palestine Improving Business Performance by Introducing Continuous Improvement Practices based on UNIDO Business Performance Management Software, 2004-2005 LEBANON: “Introducing measurement tools for continuous improvements in quality, efficiency, productivity and competitiveness in manufacturing” Association of Lebaneese Industries, UNIDO, Euro-Lebanese Centre for Industrial Modernization TURKEY 2004: "SMEs Competing in a Knowledge Economy“, Speaker at OECD Ministerial Conference for SME” EGYPT: "Application of UNIDO benchmarking and business excellence tools Pharos + Produce-Plus + FIT" for enterprise upgrading, strategic and production management of industrial enterprises” IMC/UNIDO workshops 2004 SOME OF THE UNIDO INTERNATIONAL PROGRAMMES ACCOMPLISHED Dr. Serge Golovanov Member of Board INSME Association International Network for Small & Medium Enterprises

Slide5:

President of GOLEM IMS GmbH BAHRAIN: "Strategic and production management of industrial enterprise: application of UNIDO benchmarking and business excellence tools Pharos + Produce-Plus" UNIDO ITPO/ARCEIT office, Manama, 2003 COLOMBIA: “Improving Productivity, Quality and Competitiveness of Colombian Industries”, Programme UNIDO-Ministry of Economics and Transportation, 2002-2004 ITALY: “INSME THINK TANK”, The International Network for Small and Medium Sized Enterprises” INSME 2004 SWEDEN 2004 and BARCELONA 2005: INSME Association Committee Meetings, INSME RUSSIAN FEDERATION:" Sustainable Industrial Development and Competitiveness” Siktivkar, Komi, 1999 INDIA: “Strengthening of Small and Medium automotive component suppliers to deliver export quality products in India” ACMA - UNIDO Programme 1999 SOME OF THE UNIDO INTERNATIONAL PROGRAMMES ACCOMPLISHED contd… UNIDO Expert and International Consultant for nearly 20 years Dr. Serge Golovanov Member of Board, INSME Association International Network for Small & Medium Enterprises Dipl. Engineer, PhD in Systems and Computer Sciences

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Company: GOLEM IMS GmbH Activities: Development of Information Technology tools for entrepreneurs, training, consulting Location: Vienna, Austria Established: June 1990 Portal: www.golem.at

Slide7:

Narayana Sharma AMIE - Electronics & Commn. Eng, IEI, Kolkatta Industrial Technical Practitioner with wealth of 10 years experience and expertise on production/factory issues covering: Industrial Sector Specialty Fabrication Electronic Equipment Food Equipment Specialization at Principal facilities in US, Germany & Switzerland Automated & Portable Test systems for Electrical Rotating Machines Electro-Optic Systems - Spectroradiometers, Photometers, Radiometers Automotive Sensors Calibration Systems for Temperature, Pressure, Humidity & Electrical Parameters Manager, UNIDO FOCAL POINT – NATIONAL TRAINING CENTRE FOR ENTERPRISE PERFORMANCE IMPROVEMENT, (NTCEOI-PEDC, Bangalore, India)

Slide8:

Narayana Sharma Developed Sustainable Business Model For Productivity Improvement in association with Indian Institute of Management, Bangalore Expertise in Productivity Improvement Areas Waste Management Waste reduction Process improvement & optimization Efficiency improvement in processes & machinery Lean manufacturing (produce maximum with existing infrastructure) Creative Engineering Layout improvement Handling improvement AMIE - Electronics & Commn. Eng, IEI, Kolkatta Manager, UNIDO FOCAL POINT – NATIONAL TRAINING CENTRE FOR ENTERPRISE PERFORMANCE IMPROVEMENT, (NTCEOI-PEDC, Bangalore, India)

Slide9:

UNIDO Business Performance Management Solutions for Entrepreneurs by Dr. Serge Golovanov

Slide10:

Focus on Small and Medium-sized enterprises (SME)

You have set visions, missions and targets for your business based on a defined capacity of your manufacturing enterprise:

You have set visions, missions and targets for your business based on a defined capacity of your manufacturing enterprise You also know globalization brings new challenges as well as export opportunities to your manufacturing enterprises THE ENTERPRISE’S EXISTING INFRASTRUCTURE THE ENTERPRISE’S GROWTH PROSPECTS

Slide12:

This also means the manufacturing enterprise must achieve: Competitiveness (Quality, Price, Delivery & Safety) Capability (Technical, Material & Process) Stability (long term enterprise vision and financial) Resourcefulness (management, human resources and staff training)

Now the Question is…How Do You Find Out Whether Your Business Is Under-performing or Over-performing Its Capacity Towards Realizing Your Visions, Missions And Targets?:

Now the Question is… How Do You Find Out Whether Your Business Is Under-performing or Over-performing Its Capacity Towards Realizing Your Visions, Missions And Targets?

Let’s take a simple negative example, “A Manufacturing Company set a target/budget for exports and profits for 1st Q 2005 but it did not achieve it”‘Why did the management over-estimate their performance and what are the possible reasons? :

Let’s take a simple negative example, “A Manufacturing Company set a target/budget for exports and profits for 1st Q 2005 but it did not achieve it” ‘Why did the management over-estimate their performance and what are the possible reasons? Several reasons could cause these results. The need to identify the present performance indicators of the business and monitor them is key issue to address. Let’s take a positive example, “A Manufacturing Company set a target/budget for exports and profits for 1st Q 2005 and it achieved 25% more” ‘Why did the management under-estimate their performance and what are the possible reasons?

Thus you need to measure & monitor 1) The present performance indicators to take corrective actions & 2) Also get an idea of the trend of your business(Where is your business ship sailing to?):

Thus you need to measure & monitor 1) The present performance indicators to take corrective actions & 2) Also get an idea of the trend of your business (Where is your business ship sailing to?)

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Sailing to target destination Initial position Target (Promised Land) Ideal path

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Sailing with navigation

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Sailing without navigation New technologies do not help reaching the target but can make failure impact more costly and severe! (e.g. new engine, design or construction of the ship do not change the outcome )

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You also may need to do this performance monitoring exercise Accurately Scientifically Efficiently Cost-effectively Frequently (possibly hourly, daily or weekly) and Easily

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UNIDO’s Enterprise Business Performance Management Improvement Solution It’s Accurate (for the minimized data collected) Scientific (UNIDO developed methodology) Efficient (improves actual business results) Cost-effective (investment vis results) Frequent (available 24/7 if the data is fed in) Easy-To-Use (see example further) A Tried and Tested One worldwide!

Slide21:

Let us examine some of the important aspects and results achieved using this solution

Slide22:

SME Issues and Discussions worldwide: Economic Development Financing and Taxation Entrepreneurship Innovations and Technology Transfer Needs for effective Training and Support Environmental impact Impact of all these issues on sustainability of economies in countries . . .

Slide23:

Speakers analyse problems by Geo-positioning Cultures Training areas Case studies Statistics, statistics & statistics in countries, sectors, regions (%, %, %) Opinions and Conclusions * * *

Slide24:

However there is always the same common issue left: What are the practical actions to achieve positive change in controllable way ?

Slide25:

Customer aspects

Slide26:

Entrepreneurs & Management in Industries are looking for: Culture in business planning, monitoring and measurement Understanding and using Total Quality Management principles Structured practical management in Continuous Improvement Resources and knowledge to introduce and effectively use IT tools for business monitoring, measurement and decision preparation Interest / support by suppliers of ICT tools & consulting services Possibility obtaining know-how and training in performance management (busy, no funds, costly training, not well targeted, etc) Assistance by Regional Governments, Associations, Chambers, etc. in building capacity to improve the situation

Slide27:

Challenges facing entrepreneurs: High losses, Inefficiencies and little knowledge of actual figures!-where it is going wrong? Major decisions demand quality preparation and evaluation in necessary detail, be compared by consequences, optimized and monitored in implementation The potential is underutilized, developments are risky, results may be unpredictable and unexpected!

Slide28:

SME mortality rate after successful start-up is high due to premature death of SMEs caused by uncontrollable losses and non- efficiencies unknown to management Result: Most of SMEs are running life time experiment “W i n or D i e” ! Actual data by San Paulo Department of Statistics, Brazil: 5 billion dollars lost and 530 thousands jobs in the medium and low range of manpower are lost within one year in San Paulo State only. 1,000,000 businesses closed between 1990-2002 just in the State of San Paulo worth of 62 billion dollars in invoicing and consequent losses in taxes. (Source: Newspaper “O Estado de San Paulo”, Economy and Business Section, 4th December 2003) Similar situation exists in other developing countries lacking of official statistics.

The price of ignorance (UK case studies, CoVE and MII, food industry)::

Estimations of lost gross profit (GP) due to various inefficiencies, per annum Enterprise Group 1 (GP € 400,000): 54,900 € Enterprise Group 2 (GP € 3,000,000): 215,500 € The price of ignorance (UK case studies, CoVE and MII, food industry):

Average enterprise improvement results benchmarked after the Programme implementations:

Average enterprise improvement results benchmarked after the Programme implementations Overall Productivity Increase (or value Added/person) + 9% Improved Efficiency + 18% Improved Gross Profit + 25% Reduction in Labour cost - 15% Overall Effective Efficiency increase + 5% Acceleration of business development - 6 years

Basic principles of continuous improvement in business:

Measuring business results (UNIDO Software) Identifying problematic areas having measurements data Formulating optional solutions which can potentially solve problems and bring improvements (new machine, production profile, production team change & control, etc) Evaluating the options including impact of uncertainties and risks by simulating the major outcomes (scenarios) Selecting the best (most effective) option Implementing the best option in practice Returning to Step 1 Basic principles of continuous improvement in business

Slide32:

Components of UNIDO’s Enterprise Business Performance Management Solution Software Suite Client Support & Consulting on-site Training Course Certification Enterprise Professionals Benchmarking Software Installation Data collection & entry, Biz target setup Reports, Export-import Measuring & Improving Business: Developing best practices

The Programme Components (Phase 1: Course Training):

Awareness seminars, selecting of enterprises Training courses for SME management (5 days, < 24 persons per group) The Programme Components (Phase 1: Course Training)

The Programme Budget Components (Phase 1: Course Training):

3. Supply of UNIDO Business Performance Measurement & Management Software suites Pharos-Business Navigator, Produce Plus and FIT to participating (at least 2 licenses per enterprise for general and production managers) The Programme Budget Components (Phase 1: Course Training)

The Programme Budget Components (Phase 2: On-site consulting & support):

Training and certification of client’s support team Transfer of know-how, methodology to Enterprise Management, setting best continuous improvement practices (up to 12 months, 1 consultant support up to 10 enterprises, installing software, data collection, business targets, decision support, results’ measurement, etc). Final results evaluation and reporting, conference The Programme Budget Components (Phase 2: On-site consulting & support)

Some additional practical outcomes:

Pre & Post Programme enterprise benchmarking, diagnostics, performance measuring, production efficiency analysis is made for each participating enterprise (suppliers, non-conformances, planning, production resources' utilization, etc.) UNIDO Certificates of “Enterprise Business Performance Excellence“ for enterprises and “Business Performance Management Excellence” for entrepreneurs and managers based on benchmarked improvements. Training of SME managers in presentation of the enterprise performance results to investment and credit institutions Some additional practical outcomes

International & National Support For Enterprise Growth:

International & National Support For Enterprise Growth Performance management and measuring training Preparing SMEs to introducing innovations Innovative directions of work with SMEs New options in addressing key national priorities by Gov. & Chambers etc Possibilities of launching new development projects New options in increasing scale of business and its image Training of entrepreneurs and managers in Kingdom or in Europe (Austria, UK) Exchanging experiences and benchmarking results between countries

Slide38:

IMPACTS When each enterprise is measured and benchmarking reports are available the analysis of industrial sectors becomes feasible facilitating as follows: Policies and recommendations formulation by Chambers & Committees Legislation adjustments by governments and lawmakers Innovation and Technology transfer efficiency Funding & Investment efficiency Loan & Credit results improvement Investment climate improvement (by increased transparency of businesses)

Slide39:

Implementations UNIDO integrated programme: the Republic of Komi, Russia Sustainable Industrial Development and Competitiveness, Oct. 1999 Strengthening of Small and Medium automotive component suppliers to deliver export quality products in India, Nov. 1999, India, New Delhi, Pune, Bangalore, Mumbai, Baroda, Nashik, Ahmednagar. Application of Quality Principles To The Food Processing Sector of 7 Sub-Sahara African Countries, July 2000 Kenya, Uganda, Tanzania, Zambia, Ethiopia, and Zimbabwe. 4. Application of Quality Principles To The Leather Production Sector in Egypt, April 2001, Cairo, Egypt 5. Integrated Programme for Columbia, 4 industrial sectors, Ibage, Pereira (Eje Cafetero), Barrancabermeja.

Slide40:

6. The workshop "Strategic and production management of industrial enterprise: application of UNIDO benchmarking and business excellence tools Pharos + Produce-Plus", UNIDO ITPO/ARCEIT Manama, Bahrain. 7. The workshops "Application of UNIDO benchmarking and business excellence tools for enterprise upgrading, strategic and production management of industrial enterprises, IMC/UNIDO workshops, Cairo – Alexandria - Borg El Arab, Egypt, February - April 2004. Introducing UNIDO measurement tools for continuous improvements in quality, efficiency, productivity and competitiveness in manufacturing, Association of Lebanese Industrialists (ALI), Euro-Lebanese Center for Industrial Modernization (ELCIM), Lebanon, June – October 2004. Palestine Improving Business Performance by Introducing Continuous Improvement Practices based on UNIDO Business Performance Management Software, UNIDO Programme 2004-2005

International customer list:

International customer list Bahrain UNIDO ITPO/ARCEIT office, Manama Bulgaria BUSINESS CENTER & INCUBATOR ISKAR Ltd., Sofia HIRON Management Consulting Ltd., Sofia Colombia De Williams Servicios, Barrancabermeja ELECTROTÉCNICOS, Barrancabermeja IMSOL, Barrancabermeja INDUSTRIAS PALMIRA, Barrancabermeja MEC LTD., Barrancabermeja METALMAQ, Barrancabermeja METALTEC, Barrancabermeja METCOL, Barrancabermeja REYMOM, Barrancabermeja TALLERES UNIDOS, Barrancabermeja Boston Shoes, Bogota CALZADO ATLAS LDTA, Bogota Curtiembre el Reno ltda, Bogota Esmeralda Leather, Bogota Henry Mouse, Bogota IMACAL De CALZADO Manufacturera, Bogota Industria de Calzado Soani Ltda., Bogota Manufacturas en Cuero V & C Ltda, Bogota Confecciones Caribean S.A, Ibagué Confecciones Cathy Ltda., Ibagué Confecciones Mershy Collection, Ibagué Ibis S.A, Ibagué Industrias Titanic, Ibagué Outsoursing Industrial, Ibagué Plano y Punto Ltda., Ibagué Root & Co Kids Ltda, Ibagué Serviconfección, Ibagué Sheffy Sports, Ibagué Basculas Prometalicos, Manizales CI Plastigoma S.A., Manizales Conelec S.A, Manizales Sinterizados S.A, Manizales Cable Link de Colombia S.A, Pereira GL Ingenieros Ltda., Pereira Industrias de Cables y Partes, Pereira Magom Electroinica, Pereira Normarh Ltda, Pereira Integrando Ltda., Pereira Dosquebradas Chile Universidad de La Frontera, Temuco Egypt Cairo Int’l for Leather Industries Short Shoe Factory Baramki Group Cairo Industry For Leather and Chemicals Arto M Co. Ramadan Chehata Sons Factories Condor Footwear Leather Technology Center FLISC, UNIDO Ministry of Industry and Technology TCAE 2 M Shoes Company ASI-Egypt

International customer list:

International customer list Wonder Foods products Glacier Products Ltd. Kuwait Arab Planning Institute, Shuwaikh India Vir Rubber Products, Mumbai Standard Radiators (metal-radiators producer), Baroda Zylog Plastalloys Ltd, Nasik Manikprem Industries, Ahmednagar, Engineering Plastics, Pune ACMA Technical Centre, Delhi Federation of Indian Chambers of Commerce & Industry (FICCI), New Delhi Power & Energy Development Centre, Bangalore Iran The Upgrade & Training Programme is under discussion for 2005-2006 Lebanon Joseph B. Amatoury s.a.r.l Oriental Paper Products Kfarshima General Packaging Industries Cortas Canning & Refrigeration Company s.a.l. TANMIA OPTIMA Systems Ltd. Siemens Business Services GMBH, Russia Palestine UNIDO Integrated Programme for Palestine Birzeit Pharmaceutical Company NBC-Cocacola ASI- Egypt Pharmacare PLC Sinokrot Food Co Al Haya Food Co. Jerusalem Pharmaceuticals Nassar Invest. Co Ministry of National Economy Gama Pharmaceutical Flefel Co. Russia Center for Executive Education, Siktivkar State University ENIGMA Training and Constructions, Ltd

International customer list:

International customer list OPTIMA Systems Ltd. Siemens Business Services GMBH, Russia Slovakia Industrial Management Consulting s.r.o, Bratislava Melli Interiery, s.r.o., Bratislava Sri Lanka University of Kelaniya, Kelaniya Sudan Solutions Company Ltd., Khartoum Thailand Thai Pharos Software Company Ltd., Asian Institute of Technology, Turkey USEGO Consulting, Istanbul Zambia Eureka Chickens Ltd. (Zambia) Meatland Ltd, Lusaka (Zambia) United Kingdom Centre of Vocational Excellence, The Humber Institute of Food and Fisheries, Grimsby, Manufacturing Improvement International Ltd., Grimsby, N E Lincolnshire Hull University MSc Food Standards Science Disposables UK, Ltd. Vickers Laboratories Ltd, Graftons Bakery Ltd. Yorkshire Farm Bakery Ltd Riverside Food Services Ltd. Wensleydale Creamery Ltd. Smales Fish Merchants Ltd. Regal Fish Ltd Kwoks Ltd. Healthfresh Ltd. Bleikers Smokehouse Ltd. Food Design Ltd. Shepherds Purse Ltd. University of Wales Institute, Cardiff Uganda Hwan Sung Ltd., Ngege Ltd Uganda Fish Packers Greenfields Limited

Slide44:

C o n c l u s i o n s: This UNIDO certified service package will help majority of entrepreneurs, industrialists to acquire sufficient knowledge and performance management tools and practices to monitor and measure their businesses, optimize decisions, eliminate inefficiencies systematically and maximizes use of available resources. The Training and Upgrade Programmes for SMEs introduce best continuous improvement practices and UNIDO IT tools facilitating productivity, competitiveness, quality, sustainable growth. SMEs become much more transparent and better prepared for national and international investors, improving export potential. The Training Programmes facilitate entrepreneurs capacity building in introduction and managing of innovations, new technologies.

Slide45:

C o n c l u s i o n s (cont) The Training Programmes facilitate human resource developments, managerial capacity and potential, path to ISO 9000 standardization, meeting WTO requirements, decreasing SME mortality in the regions. The Training Programmes deliver unique content and provide comprehensive package of services at acceptable cost level resulting in important Knowledge Capital Gain. Governmental, international and private sector support of the Training Programs is an effective way to boost economic performance and sustainability of industrials sectors. The programme results are measured and documented providing vital economic and industrial statistics to factory owners and entrepreneurs

Slide46:

Input: Client procures the Service Package The practical instruments exist and proved: Training and Upgrade Programmes for SMEs The costs of fundamental improvements are reasonable and realistic compared to other options. The results are measurable and documented. Output: Measurable increase of major indicators including net profits, productivity, etc. The total enterprise service package price depends on the Programme duration, consultants, number of participating enterprises and local cost factors

Slide47:

You do need measuring and better controlling the movement of your business vessel. In a sea of competitors, globalization, non-stable markets and fast technology change this solution helps achieving the Promised Land.

Slide48:

Client Support For UNIDO Business Performance Solutions by Narayana Sharma

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PRODUCT LABOUR ENERGY & RAW MATERIAL Capital Equipment, & Infrastructure LOSSES & WASTE RESOURCES ENTERPRISE

Slide50:

UNIDO software: Pharos – Business Navigator Produce Plus- Manufacturing Navigator FIT- Financial Improvement Toolkit Suite of simple tools for Business Performance Management & Measurement

Slide51:

UNIDO software for Small & Medium Enterprises Meets the needs of Entrepreneurs & their businesses. Leads Enterprises to become prepared to meet WTO and ISO 9000 requirements Obtains UNIDO benchmarking report documents and UNIDO certificate. No coding required. User interface is simple

Slide52:

UNIDO software FOR Small & Medium Enterprise Modules implemented: Performance, Costs, Quality, Sales, Production and Planning, Material Management, Labour Productivity, Equipment efficiency, Finance Operating system : Windows 98/ XP/ 2000

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UNIDO software Outputs from PHAROS help to identify company Costs, Performance, Quality , Comptetiveness, Added Value & Sales & Benchmark Business. Outputs from Produce Plus help to implement management techniques improving productivity, right costing, equipment efficiency, labour performance, production standards and run benchmarking. Outputs from FIT help to identify strategic company results based on Annual Balance Sheets. This is used for company credit ratings.

Slide54:

UNIDO software Projects in INDIA ACMA - Nov. 1999, India, New Delhi, Pune, Bangalore, Mumbai, Baroda, Nashik, Ahmednagar Working on a project for Small & Medium Enterprises with Govt. of Karnataka 40 Foundry Units 200 Automotive Units Working with UNIDO – FICCI, New Delhi 15 Pulp & paper Units

Slide55:

STEPS TO IMPLEMENT PHAROS, PRODUCE PLUS & FIT DATA COLLECTION - VERIFIED FOR CONSISTANCY BACKLOG (ONCE UPON INSTALLATION ) MONTHLY DATA ENTRY BUSINESS TARGETS DEFINITION REPORT PREPARATION ANALYSIS BENCHMARKING

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IMPORTANCE OF DATA PRODUCTION FINANCIAL (CONFIDENTIAL TO ENTREPRENEUR) QUALITY RAW MATERIAL LABOUR SALES

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STEPS IN CONSULTANCY Measuring business results (UNIDO Software) Identifying problematic areas having measurements data Formulating optional solutions which can potentially solve problems and bring improvements (new machine, production profile, production team change & control, etc) Evaluating the options including impact of uncertainties and risks by simulating the major outcomes (scenarios) Selecting the best (most effective) option

Slide58:

CONSULTANCY USING PRODUCE PLUS DATA ANALYSIS WE OFFER CONSULTANCY FOR IMPLEMENTING RECOMMENDATIONS FOR IMPROVING PRODUCTIVITY: METHODOLOGY & TOOLS WE USE FOR CONSULTANCY ARE … INVENTORY MANAGEMENT PRODUCTION LEAD TIME WASTE MANAGEMENT PROCESS IMPROVEMENT & OPTIMIZATION EFFICIENCY IMPROVEMENT IN PROCESSES & MACHINERY LEAN MANUFACTURING SURVEYS PRE-INVESTMENT SURVEY POST INVESTMENT SURVEY OFFERED

Slide59:

CONSULTANCY METHODOLOGY & TOOLS WE USE FOR CONSULTANCY ARE … COST STRUCTURES OF ENTERPRISES CONVERT SICK TO HEALTHY, HEALTHY TO PROFITABLE SUSTAINABILITY ANALYZE BUSINESSES DEVELOP STRATEGY PLAN AND IMPLEMENT STRATEGY MONITOR AND REVIEW PROGRESS RESOURCE AUDIT (FINANCE & TECHNICAL) AVAILABILITY, CONSTRAINTS, CAPABILITIES, IMPROVEMENT & MANPOWER ASSESSMENT STUDIES ENERGY CONSERVATION STUDIES & IMPLEMENTATION ENVIRONMENTAL CONSERVATION STUDIES & IMPLEMENTATION OFFERED

Slide60:

Performance Indicators Related to eight critical areas where change is important for improving competitiveness (improvements in these areas were measured using 21 variables and 32 sub-variables): Shop-floor space utilization and management Time utilization Product quality Worker skills and formation of multiple skills Communication flow Changes in technology and processes Factory environment and safety Market knowledge Case Study from India-Automotive Component Sector

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Increase In Turnover By approximately 40% during the six-month period of technical assistance. A summary of technical improvements at shop-floor level is presented below. Faster and More Efficient Production The average lead time required for production and completion of goods was reduced by 52%. Machine setup time dropped Preventive maintenance was introduced and expanded Reaction to repair needs was improved. Through-put time reduced by 52% The average time required to complete a single product was reduced from 15.3 to 8.1 days. This productivity improvement is the reflection of following measures : To upgrade the condition of existing equipment Improvements in the interaction between workers and their equipment. Impact Measured by Performance Indicators Case Study from India-Automotive Component Sector