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Webmail: The new WING: 

Webmail: The new WING Tony Brett Oxford University Computing Services

Agenda: 

Agenda History Why the change? What the users wanted – the ‘competition’ Early mock-ups and the final result What it runs on Major changes Gotchas Future Developments Resources Questions

History: 

History Herald came into existence in 1998 WING – Web IMAP News Gateway Never intended to be used as heavily as it is now. Meant as a backup, with most people using IMAP clients with a few POP3 WING predates ethernet in all student rooms

Why the Change?: 

Why the Change? WING considered outdated Clumsy interface Hard to act on multiple messages Volume of E-mail, especially SPAM has increased dramatically Better tools needed to handle this Needed a more intuitive and modern feel to web interface Chose an interim fix rather than a complete rewrite

What the users wanted: 

What the users wanted Consistent visual appearance Easier message selection and sorting Operations on multiple messages Word wrap on read and compose More powerful search tools More flexible filtering Improved attachment/browser handling Easier-to-use address book Including import from WING

The Competition: 

The Competition

Some early mock-ups: 

Some early mock-ups

The final result: 

The final result Where you are in the folder Folder name Folder heirarchy Sort columns Move around the folder Message select checkboxes

What it runs on: 

What it runs on 8 PCs running Debian Stable (Woody) 2.66Ghz P4 1GB RAM each Load-balanced cluster Apache andamp; mod_perl 800 concurrent users as of 11am today, have seen 10,000 different people already! WING ran (runs) on 8 Machines, PII 350 512MB RAM

Major Changes (1): 

Major Changes (1) Consistent and clearer visual appearance Checkbox selection of messages Operate on multiple messages Sorting in the folder view Wrapping – read and compose Filtering Blacklist andamp; Whitelist Junk-mail spam assassin threshold Trash (do not deliver) spam assasin threshold SSL-only. Globalsign certificate webmail.ox.ac.uk and *.herald.ox.ac.uk so browsers shouldn’t moan now

Major Changes (2): 

Major Changes (2) No longer supporting the SPAM filtering on X-Oxmail-Warning: header. SPAM scores give user much more control Attachments work better for users We’ve worked round the IE bug that causes corrupted filenames and [1] on the end of extensions Manage and Options screens merged and made consistent Status Page Bar display for mailbox usage Last login details Completion date Context-sensitive help

Gotchas: 

Gotchas Netscape 4 Lynx Auto-forward forwards after the filters now. WING sent everything Vacation, forward and filtering have no effect on WING once they’ve been modified on Webmail WING address book migration Finding the button! Multiple WING address books Groups

Future Developments: 

Future Developments Remote access to address book (LDAP) by mail clients Import from other address book formats Flexible server-side filtering Rewrite in XML Forward with attachment

Resources: 

Resources https://webmail.ox.ac.uk/ http://www.oucs.ox.ac.uk/email/webmail/ http://web-imap.sourceforge.net/ http://www.oucs.ox.ac.uk/network/smtp/scores.txt/