logging in or signing up communication skills Siro Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINTLite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: Embed: Flash iPad Dynamic Copy Does not support media & animations Automatically changes to Flash or non-Flash embed WordPress Embed Customize Embed URL: Copy Thumbnail: Copy The presentation is successfully added In Your Favorites. Views: 81584 Category: Education License: All Rights Reserved Like it (34) Dislike it (2) Added: January 28, 2008 This Presentation is Public Favorites: 41 Presentation Description No description available. Comments Posting comment... By: seanwalter (8 month(s) ago) i love it mate how can i download it please Saving..... Post Reply Close Saving..... Edit Comment Close By: Zak36 (11 month(s) ago) Very nice presentation. I would like to be able to download this for training. firstname.lastname@example.org Saving..... Post Reply Close Saving..... Edit Comment Close By: GOVINDOO55 (14 month(s) ago) The presentation is very good. I want to download it for training purpose. Thanks Saving..... Post Reply Close Saving..... Edit Comment Close By: manojsathwara (15 month(s) ago) its god ppt sy me how to download it.............i like it Saving..... Post Reply Close Saving..... Edit Comment Close By: kanchanch (18 month(s) ago) i have really enjoyed this power point. Would you please email to me at email@example.com Saving..... Post Reply Close Saving..... Edit Comment Close loading.... See all Premium member Presentation Transcript 101 Ways to Improve Your Communication Skills : 101 Ways to Improve Your Communication Skills Presented by Catherine Jaggard Reno, Nevada January 10, 2006Objectives: Objectives Communication Techniques Listening Speaking and Listening Speaking and Writing General Tips Communication: Communication Speaking Know what you want to say Control Fear Stop Talking and Listen Think before you talk Believe in your message Repeat Major Points Find Out what your Listener wantsCommunication: Communication Techniques Define Acronyms Reduce Jargon Level Objections Use Humor Anecdotes and Stories Ask for feedback Increase your vocabulary Communication: Communication Techniques -continued Eliminate Audible Pauses Enunciate Clearly Practice Pronouncing Words Properly Exercise Tongue, Jaws and Lips Make Eye Contact Gesture Communication: Communication Techniques -continued Pause Speak more slowly Speak faster Vary Your Volume Watch your tone Record your voice Communication: Communication Listening Prepare to Listen Focus on the Speaker Screen Out Distractions Concentrate on the Message Listen to Tapes while you commute Communication: Communication Speaking and Listening Ask Questions Avoid Daydreaming Accept Accents Use mind mapping Interview Complaints Telephone Speaking and Writing: Speaking and Writing Key Points Write a Purpose Statement Outline Transfer Negative Emotions to Paper Get to the Point Explain Abstract words Use Absolutes and Generalities Sparingly Speaking and Writing: Speaking and Writing Key Points - Continued Ask for what you want Use active verbs Use gender neutral language Cite Source of Statistical Data Illustrate with personal examples Express Emotion Keep it simple (KISS) Method Speaking and Writing: Speaking and Writing Key Points - Continued Paint verbal Pictures Be Concise Support Statements with Details Watch Semantics Quote Authorities Consult Experts Suppress emotion Speaking and Writing: Speaking and Writing Writing Keep a Journal Take notes Write personal Notes Write Effective business letters Use Short Sentences Communicate online General Tips: General Tips Reading Read Keep up with Current Events Read Something Inspirational Use the Internet General Tips: General Tips Non Verbal Presence Give Nonverbal Cues Check Your Posture Dress Appropriately Smile Touch Shake Hands ProperlyGeneral Tips: General Tips Attitude Intend to Improve Visualize Be flexible Be Likable Commit to Being Truthful Empathize Don’t take yourself too seriouslyGeneral Tips: General Tips Attitude – continued Eliminate Negative Feelings Be receptive to New Ideas Take Responsibility Respect the Other Person’s Point of View Recognize the Impact of Stress on Communication Be RealGeneral Tips: General Tips Attitude – continued Check Your attitudeGeneral Tips: General Tips Behavioral Laugh Use Good Manners Recognize Manipulative Behavior Recognize Condescending Manners Avoid Words that Hurt Change Abrasive Behavior Handle Disagreements with Tact General Tips: General Tips Miscellaneous Organize Productive Meetings Consider Experience Level Understand the Importance of Timing Present a Good Personal Image Questions : Questions You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.