Chatbot Trends 2018

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Chatbot Trends 2018

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2018 will be all about technological transformation and when we are talking about the technology it’s impossible not to talk about ​Chatbot Development ​. Virtual reality has been in trends last year and has gained so much popularity during the whole year. That popularity of the chatbots will reach the new heights in 2018 with some immersive standards of design. They are now becoming the standards between human and machine interactions. There is no doubt that chatbots are working really well as the solutions for better customer service and customer experience across many industries. So the new year has begun and the advancement in AI technology has also begun. Clean flexible responsive and modern looking chatbots designs will continue with the new year technology trend. What else will be in the new year’s trend let’s find out. In this year approx 30 to 40 of voice based chatbots and human interactions will get increased. From ​Facebook

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Messenger Bots to shopping bots huge retailers or businessmen’s are creating voice assisted bots. These chatbots will be used for various customer support purposes such as for making purchases checking orders providing suggestions relevant to the products or evolving brand experience with services like style or recipe suggestions. Hence it is estimated that huge number of brand or businesses will pick up a voice-assisted bot for providing customer quick customer support. It is also estimated that 21 of businesses will plan for offering a “virtual closet” in this year. Chatbots contexts will be more effective and responsive to be able to understand the exact requirements of the customers. Therefor in this year we can expect a great connection between the customers and the chatbots. We can also expect the extension in ​AI Chatbots functionality to have a better understanding of the user’s needs. The chatbot message support is expected to be more real with clear language.

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The final conclusion for the chatbots trend 2018 is they are going to stay with a lot of upgradation in their functionalities. We might get to see some experiments or demos of the mature chatbots soon. Source: 17/chatbot-trends-2018/

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