TG revidert pres ENG 03 11 05

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History: 

History Established in 1919 by Hans Tommas Gram Taken over by the Rolseth family in 1939 Sells 12 000 tons of packing yearly Own production 4 500 tons Outsourced production 7 500 tons

Organization: 

Organization

Organization TG Folie: 

Organization TG Folie

Organization Tommen Gram: 

Organization Tommen Gram

Country wide: 

Country wide Stocks in four regions Modern logistics system High service degree

Corporate culture: 

Corporate culture The customer is our employer. Tommen Gram shall therefore be organized in such a way and with an internal environment that positively engages every employee and gives each individual the opportunity to take the initiative for new and better solutions which will benefit the customer, the company and the individual. To attain our goals, each individual must emphasize and live up to our principal attitudes.

Attitudes: 

Attitudes At Tommen Gram we emphasize positive attitudes towards our cusomers, our colleagues, and our work. This means: that we are accurate in everything we do that we do things correctly the first time that we keep our promises and are precise that we take responsibility for what we do and do it at the agreed time that we do not talk disparagingly about anybody that we help each other that we seek knowledge in order to do better work that we praise each other for jobs well done that we believe in the future and think positively

Businesses: 

Businesses Food Construction Agriculture Industry Fish Dairy Meat

Key figures 2006: 

Key figures 2006 Group NOK 218,5 mill. / EUR 27,3 mill. Result before tax NOK 7,2 mill. / EUR 0,9 mill. Equity NOK 21,6 mill. / EUR 2,7 mill. Number of employees 63

Turnover: 

Turnover

The TG knowledge: 

The TG knowledge Wide product range Everything in one place gives efficiency, cost savings and profitable purchases for the customer Product development Innovative product development at the interface between TG, manufacturer and customer R&D projects with a wide research competence. In-house development. Logistics Adapted logistics solutions. Central and decentralised storage. “Just in time”.

The TG knowledge: 

The TG knowledge In-house experience, competence and network of competence Networks of competence throughout Europe. Projects and project management. In-house production combined with outsourced Flexibility, efficiency and control. Availability Regional organisation, close to both the market and the customer Follow-up and service Close and continuous regional contact with and follow-up of customers Quality assurance EK certification ISO 9001 certification

Food industry: 

Food industry Meat/Fish/Dairy: GramVac: Laminated multilayer film and bags Polyethylene sheets and freezer bags Feed bags Stretch film, shrink film and bags Carrier bags Refuse bags Polyethylene foil Disposable products Salmon trays Packing board Corrugated papercartons Tape Paper towel Jute packaging Printed products

Agricultural products: 

Agricultural products Roundbale stretch film Roundbale bags Netbags (for vegetables/potatoes) Netbags and frames (for firewood) Strawbags and hoses Nets and baler twine

Building and Industry: 

Building and Industry Transport packaging Paper towel Chemicals Refuse bags and stands Building foil Wrapping tape Printed products Furniture packaging

Customer research: 

Customer research May/June 2003

About the research: 

About the research Carried out by Norfakta markedsanalyse AS during weeks 22 and 23 in 2003. 200 telephone interviews with Tommen Gram customers and Tommen Gram Folie. The 200 were drawn from a total of 600 customers. The selection is stratified (partly directed selection) to ensure that the major customers were represented.

Summing up customer satisfaction:: 

Summing up customer satisfaction: Tommen Gram has achieved a customer satisfaction of 77 out of a total of 100 possible points. 3 indicators are particularly positive: service: 81 points flexibility in delivery of goods: 80 points product quality: 80 points Flexibility in relation to delivery times and delivery frequency: deliveries: 76 points 8 out of 10 customers perceive Tommen Gram as just as good or better than the competitors.

Summing up profile statements: 

Summing up profile statements 93% perceive Tommen Gram as a dependable and safe supplier. 8 out of 10 agree wholly or partly that Tommen Gram has a good and relevant product range. 8 out of 10 agree wholly or partly with the statement that Tommen Gram satisfy the customers’ needs.

Slide21: 

– always with pleasure at your service –

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