InterviewingPowerSel ling

The Key to a Successful Interview: 

The Key to a Successful Interview Undergraduate Career Services Office Kelley School of Business Room P100 www.ucso.indiana.edu

Research the Company: 

Research the Company Research the company thoroughly Where do you fit in (skill set)? Tailor your skills to company’s needs (review job description) Information you uncover reflects your interest and enthusiasm in position Establishes a common base of knowledge for questions

What Do You Need To Know?: 

What Do You Need To Know? Age of company Services or products Competitors within the industry Growth pattern Reputation Divisions and subsidiaries Locations/length of time there Size Number of employees Sales/assets/earnings New products or projects Culture and values

Develop Career Goals: 

Develop Career Goals Have a focus--at least act like it, even if you don’t have a clue Identify challenges you are looking for Know what you want to accomplish Have a plan or agenda

Write Down Answers/Scenarios: 

Write Down Answers/Scenarios Draft written answers to potential interview questions Develop job appropriate scenarios based on your research A marketing plan for a new product A solution to one of their problems

What Are Your Strengths : 

What Are Your Strengths Relate them to the job Give examples of where you have demonstrated these How were they developed Identify your mentors and/or role models

What are your Weaknesses?: 

What are your Weaknesses? Relate these to your work Show the positive side of these Identify the steps you have taken for improvement Detail the results and/or time frames expected Identify criticism you have received and its effects

Write Out Questions for the Interviewer: 

Write Out Questions for the Interviewer Consider multiple areas Corporate values Anticipated responsibilities Employment trends Measures of work performance Work environment Quality of work Personality factors Demonstrate your knowledge of the industry and company

Appearance Matters. . .A Lot!: 

Appearance Matters. . .A Lot! If you don’t dress seriously, they can’t take you seriously!! Make a good first impression Pride in yourself implies pride in your work Show your creativity in your work, not your appearance Dress conservatively Be well groomed and clean

Don’t Forget the Details: 

Don’t Forget the Details Nicely styled hair Natural, clean looking face/makeup Clean your fingernails Skip the clunky jewelry Press your clothes Avoid strong perfumes or colognes Avoid cigarettes

Professional Image for Women: 

Professional Image for Women Best choices Navy or black suit, solid blouse Suit in solid colors, printed blouse Straight dress with jacket, solid colors Wear polished, low heeled shoes Minimal accessories Hosiery - appropriate color, no holes, no darker than your hem Don’t wear anything too tight or revealing

Professional Image for Men: 

Professional Image for Men Best choices Business suit, dark colors (blues, grays, browns), white shirt Suit with solid shirt 2-piece suit, lighter colors, striped shirt Button your jacket when you stand Shine your shoes Socks-appropriate color, no holes, long length

Attitude: 

Attitude Be on time for the interview Treat the receptionist with respect Be enthusiastic, eager, and smile Don’t sit until you’re invited to, and sit up straight Practice good eye contact Walk with confidence Adapt to your surroundings Use Mr. or Ms. unless asked to use first name

Practice Your “Soft Skills”: 

Practice Your “Soft Skills” Greet people with a firm handshake Stand up to meet people Keep your guard up during lunch or dinner Practice your dining etiquette Remember “please” and “thank you” Be good at chatting and small talk

What to Bring to an Interview: 

What to Bring to an Interview Several copies of your resume Your portfolio, if applicable New notebook and a nice pen Briefcase or leather folder Names, addresses, and phone numbers of references

The Interviewer’s Agenda: 

The Interviewer’s Agenda They have an agenda To determine if you have the skills Identify your personal attributes Assess your motivation Help them by Showing how you fit their company Exhibit your personality Share your career goals

Tell Me About Yourself: 

Tell Me About Yourself Create a 60-second sound byte Include Geographic origins Reason for choosing major Educational background 2 or 3 strengths related to position Specific expertise and accomplishments How you can contribute to company Identify your career goals Speak clearly and honestly

Behavior Based Interviewing: 

Behavior Based Interviewing Previous behavior predicts future behavior Examples show the meaning you have made of education and experience Provides insight on how the candidate’s mind works

Answer Questions with aSTAR Approach: 

Answer Questions with a STAR Approach S ituation T ask A ction R esults STAR provides an outline for answers

Illegal Topics: 

Illegal Topics Topics to avoid include Nationality/race Marital status Religion Affiliations Disability or medical history Pregnancy, birth control, child care Age

Telephone Interviews: 

Telephone Interviews Dress up and use a professional environment to maintain your professionalism Have your notes organized, highlighted, and within easy access Without non-verbal communication, be aware that it is difficult to “read” the interviewer Make sure your voice conveys enthusiasm If more than one person on the other end, have them identify themselves when asking their questions

Details Needed for Follow-up: 

Details Needed for Follow-up Ask for their business card Use interviewer’s name Send a short thank you note within 24 hours Remind them of key points from the interview Emphasize your interest

Follow-up the Interview: 

Follow-up the Interview Send a short thank you note within 24 hours Remind them of key points from the interview Emphasize your interest State when you expect the next contact to be

Evaluate/Retrain: 

Evaluate/Retrain How did you do overall? What were your strengths? What needs improvement? Develop a follow-up chart for tracking