Leading Hotel Chain Boosts Spend Visibility

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Learn how an innovative approach, implementing SMART by GEP, helped a global leader in hospitality, with more than 7,500 hotels, drive group-wide savings and efficiency. This implementation, besides allowing complete spend visibility for the client and improving compliance in managed hotels, also helped enhance its ability to negotiate best deals, facilitate rapid turnaround and promote opportunities to the franchisees. To learn more visit: https://www.smartbygep.com/procurement-software/spend-management?utm_source=authorstream&utm_medium=pdf&utm_campaign=spend+visibility

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® CASE STUDY LEADING HOTELS CHAIN BOOSTS SPEND VISIBILITY AND COMPLIANCE WITH SMART BY GEP The client is a global leader in hospitality with more than 7500 hotels and 600000 rooms worldwide. Their business model is largely franchisee-based allowing it limited power to mandate and to enforce compliance. Hence the client required an innovative approach to drive group-wide savings and effciency. Adapting Technology to Changing Business Needs The client’s central procurement team caters to more than 7600 establishments under its banner and provides value to franchisees through the power of central negotiation. The group saw an opportunity to rationalize their technology landscape particularly in the area of spend analysis and reporting to enhance visibility into category and commodity spend and into the composition of the supplier base. This would enable the center to provide directional guidance to franchisees using hard numbers and analysis to reach its goal of realizing higher effciency and savings. OBJECTIVES • Drive vendor relationships diversity and sustainability • Gain complete visibility into the category and commodity spend • Gain insights into the composition of supplier base • Develop accurate and timely reporting capabilities on supplier diversity • Develop capabilities of running multi-round RFI/RFQ/RFP events and auctions ACHIEVEMENTS • SMART by GEP was deployed to streamline spend management capabilities • Imported pre-existing sourcing templates into SMART by GEP to leverage upon the in-use best sourcing practices • Accommodated the client’s requirement of fne tuning the software to include complex business rules and reporting • Achieved an increase in incorporation of franchisee spend data RESULTS • Complete visibility of every dollar spent across the group • Enhanced capabilities to use data and insights to drive savings • Improved ability to examine cost avoidance and savings strategies • Increased compliance in managed hotels • Maximized value potential for both the client and supplier • Enhanced ability to negotiate best deals facilitate rapid turnaround and promote opportunities to the franchisees

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Enhancing Visibility with SMART by GEP Given the challenges the client’s technology requirements centered around developing the ability to monitor spend and forecast outcomes to advice a network of internal customers. The client chose to implement SMART by GEP to introduce group-wide spend analysis solution. Experts from GEP fne-tuned the software to incorporate the client’s requirements for complex business rules and reporting. This allowed the central procurement team to analyze the data better and examine cost avoidance opportunities to provide franchisees with key insights and savings strategies. In addition pre-existing sourcing templates were imported into SMART by GEP to leverage upon the best sourcing practices developed by the client in the past and to deploy them in a speedy and easy to use product. Driving Compliance through Innovation SMART by GEP enhanced the client’ s group-wide spend visibility boosted compliance and helped in identifying and evaluating important qualitative matters of supplier diversity and sustainability etc. The software’s inbuilt functions also allowed their procurement teams to investigate commodity and pricing variables to make informed sourcing decisions. In addition SMART by GEP helped the procurement team provide its stakeholders with accurate and timely reports on suppliers to help the company be at the forefront of supplier relations. In addition the client’s business development team too benefted from the implementation of SMART by GEP as it could now effectively communicate strategies to franchisees backed by reports and analysis. Overall the implementation of SMART by GEP proved that the right choice of technology can help deliver benefts without the imposition of central directives. ® CASE STUDY CASE STUDY GEP is a diverse creative team of people passionate about procurement. We invest ourselves entirely in our clients’ success creating strong collaborative relationships that deliver extraordinary value year after year. We deliver practical effective procurement services and procurement technology that enable procurement leaders to maximize their impact on business operations strategy and fnancial performance. Honored as Best Supplier at the EPIC Procurement Excellence Awards GEP regularly wins accolades as both a provider of a broad range of procurement services and innovative procurement software. Among its recent distinctions GEP has been named Leader and Star Performer in Everest Group’s PEAK Matrix of Procurement Services Providers Leader in NelsonHall’s NEAT Matrix of Global Procurement BPO Service Providers Winner in the HfS Blueprint Report on Procurement Outsourcing Providers Leader in the Kennedy / ALM Vanguard Report on Procurement Consulting as well as one of Spend Matters 50 Companies to Know and to the Supply Demand Chain Executive 100. Clark NJ-based GEP has 12 offces and operations centers in Europe Asia and the Americas. To learn more about our comprehensive range of consulting and outsourcing services please visit www.gep.com. For more about SMART by GEP our cloud-native sourcing and procurement software platform please visit www.smartbygep.com Access our free knowledge resources at http://www.gep.com/knowledge-bank 100 Walnut Avenue Clark NJ 07066 | P 732.382.6565 | infogep.com | www.gep.com Clark NJ | Princeton NJ | London | Prague | Mumbai | Hyderabad | Shanghai | Mexico City | Costa Rica | São Paulo | Singapore | Sydney Copyright © 2016 GEP . All rights reserved. ®

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