Module 1 EM Training

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One Brick’s Guide to Taking Over the WorldModule 1 – EM / EC Training: 

One Brick’s Guide to Taking Over the World Module 1 – EM / EC Training Document for discussion April 1, 2006 CONFIDENTIAL

TODAY’S AGENDA: 

TODAY’S AGENDA One Brick overiew Status check The EM / EC role Things you should know In case of emergency...

ONE BRICK WAS FOUNDED IN DECEMBER 2001 WITH THE GOAL OF PROVIDING AN EASY, FUN WAY TO GET INVOLVED AND VOLUNTEER: 

ONE BRICK WAS FOUNDED IN DECEMBER 2001 WITH THE GOAL OF PROVIDING AN EASY, FUN WAY TO GET INVOLVED AND VOLUNTEER As an Event Manager / Event Coordinator, you are what makes One Brick work and what makes One Brick special . . . resulting in a barrel of monkeys Then One Brick came along… Social Big activities Variety Before One Brick… …often times, it was difficult for individuals to seek out volunteer opportunities Nonprofits not typically designed to handle one-off requests …volunteering was a nightmare, because… There was no simple way to sign up and show up at events …and worst of all, the volunteer opportunities that were out there offered… No social opportunities No variety

WE’RE DIFFERENT FROM OTHER ORGANIZATIONS AND THAT’S A VERY GOOD THING : 

WE’RE DIFFERENT FROM OTHER ORGANIZATIONS AND THAT’S A VERY GOOD THING As an EM / EC you are special Remember that Description Other organizations rely heavily on paid, full-time staff One Brick still has zero full-time paid staff people EMs and ECs are what make One Brick work Volunteers base their impressions of One Brick almost entirely upon the professionalism of EMs / ECs Web Manager automates nearly everything Incorporation of cutting-edge web technologies and tools enables decentralized management and empowerment of a distributed set of EMs and ECs Fun is our value proposition to volunteers One of the main points of differentiation between One Brick and other volunteer clearinghouses is that One Brick is designed to offer social and career networking opportunities We need to focus on our ability to deliver 'fun' Think of it as the perfect relationship No ball and chain No orientation No training

BECAUSE OF YOU, THE ONE BRICK MODEL WORKS AND IT WORKS DAMN WELL: 

BECAUSE OF YOU, THE ONE BRICK MODEL WORKS AND IT WORKS DAMN WELL Due to your leadership, in 2005, alone, One Brick contributed over 22,000 hours of service With volunteer service valued at $18.04/hr*, One Brick delivered over $400,000 of value to the community We love you; now, if only you’d shower more often… Launched Dec 2001 2002 2003 2004 2005 Bay Area volunteer hours 2002 2003 2004 2005 NYC volunteer hours 2002 2003 2004 2005 Chicago volunteer hours Launched Dec 2002 Launched Dec 2004 * 'Value of Volunteer Time' research report Source: Independent Sector

BRIAN’S PERSONAL RIGHT-WING AGENDA IS TO SPREAD ONE BRICK’S BEST PRACTICES ACROSS THE ENTIRE NONPROFIT SECTOR: 

BRIAN’S PERSONAL RIGHT-WING AGENDA IS TO SPREAD ONE BRICK’S BEST PRACTICES ACROSS THE ENTIRE NONPROFIT SECTOR No-name nonprofit #1 No-name nonprofit #2 No-name nonprofit #3 The nonprofit profiles you’re about to see below are all true However, names have been changed and profanity has been removed to ensure a PC rating $1M annual budget 8 full time staff people Delivers only 45,000 hours of community service annually Equals ~$22/hr It would be possible simply to pay day laborers $22/hr and probably accomplish greater good for the local community Our competitive assessment is this is actually a welfare program for people who want to work in the nonprofit space $4-5M annual budget 45 full time staff people Let me repeat that: 45 full time staff people!!! 70,000 volunteers in their database Sends out printed calendar of events each month Primarily spend their money on big, media attention grabbing events Our competitive assessment is this is actually a giant PR firm, focused solely on their own PR Franchise model Designed to launch volunteer clearinghouse organizations throughout the country Now moving into international locations 47 U.S. affiliates 6 International affiliates Our competitive assessment is that this is an egregious waste of capital, as each new organization launched suffers from inefficiencies of this traditional, full-time staff heavy, old line nonprofit model (Logo and name removed) (Logo and name removed) (Logo and name removed) We’re different, and we have you, the EMs and ECs to thank for that!!!

THE NEXT STEP IS TO TAKE OVER THE WORLD: 

THE NEXT STEP IS TO TAKE OVER THE WORLD One Brick can continue to expand, grow ever larger geographically, deliver more and more volunteer hours, and still be a fun, grassroots organization, without betraying our core principles Description One Brick must ramp up fundraising efforts Local and corporate KFOG Kaboom and Beerfest, etc. CVF funding is predicated on the venture philanthropy model CVF wants to revolutionize the nonprofit space and is providing One Brick with 'bootstrap' financing for 3 years Hands-on, day-to-day management of One Brick is now required All the headaches that no volunteer in their right mind would ever want to deal with are now finally being dealt with Finance, administration, insurance, budgeting, ACTUAL WORK, etc., etc. Expand by one chapter per year Web Manager makes it possible to administrate from anywhere We need strong teams of committed EMs and ECs One Brick finally needs to establish itself as a real 'player' PR and marketing Mindshare Partnerships We must have stronger relationships internally and externally, with Volunteers to create loyalty and dependability Non-profits to ensure we become their partner organization of choice Corporations so that they give us lots of money

TODAY’S AGENDA: 

TODAY’S AGENDA One Brick overiew Status check The EM / EC role Things you should know In case of emergency...

HOW IS ONE BRICK REALLY DOING?: 

HOW IS ONE BRICK REALLY DOING? Growth Each chapter is getting larger and larger One Brick is adding new chapters Continuous improvement What can we do to improve One Brick? Focus What should One Brick’s priorities be? Future challenges Current issues Operating systems Do we have the right operational processes in place? What’s working and what’s not working? Management infrastructure Is the right organizational structure in place? Mindsets and behaviors Do we have the right internal capabilities? Do we have commitment from EMs and ECs? Increase feedback Do we really know what volunteers think of One Brick? Do we really know what EMs and ECs think? Rigorous training Ensure we’re all on the same page Clear vision and mission Adherence to best practices Solutions Improved feedback and training will lead to A better overall relationship with our volunteers More people signing up as EMs Financial support Make everyone proud to be part of the OB team

AS A FIRST STEP, WE CONDUCTED A VOLUNTEER SURVEY: 

AS A FIRST STEP, WE CONDUCTED A VOLUNTEER SURVEY Survey specifics Events One Brick as an organization Management team Survey focused on volunteer satisfaction with… Volunteers from August through and November of 2005 400/1300 (31%) - responded There were some surprises that we should have expected Volunteers’ opinions of One Brick are almost entirely determined by their experience with the Management Team at the event Comments on OB as an organization were all 'soft' i.e., 'Great concept,' or 'Worthy cause,' etc. Comments on management and events were more specific and useful 1 2 3

WHEN WE ASKED “HOW SATISFIED WERE YOU WITH THE EVENT YOU ATTENDED?” WE RECEIVED GENERALLY GOOD NEWS WITH SOME AREAS FOR IMPROVEMENT: 

WHEN WE ASKED 'HOW SATISFIED WERE YOU WITH THE EVENT YOU ATTENDED?' WE RECEIVED GENERALLY GOOD NEWS WITH SOME AREAS FOR IMPROVEMENT I didn’t like it I hated it Overall event experience Community impact Location Day / time Duration Other volunteers Event manager Post event social I liked it It was okay I loved it I didn’t like it I hated it I liked it It was okay I loved it Points of concern such as post event socials, community impact, and duration Overall 91% said they would attend this same event again 30% said the event was better than other volunteer events, while 13% said worse

WHEN WE ASKED “WHAT DO YOU THINK OF ONE BRICK AS AN ORGANIZATION?” WE RECEIVED GENERALLY GOOD NEWS WITH SOME ROOM FOR IMPROVEMENT ON SOCIAL ASPECT: 

WHEN WE ASKED 'WHAT DO YOU THINK OF ONE BRICK AS AN ORGANIZATION?' WE RECEIVED GENERALLY GOOD NEWS WITH SOME ROOM FOR IMPROVEMENT ON SOCIAL ASPECT Well… Why bother? Overall Community impact Other volunteers Event managers Social aspect Mix of events Website Good Okay Great We get lowest score on social aspect And the social aspect is what we think is what makes One Brick special! Well… Why bother? Good Okay Great

FIVE THEMES EMERGED FROM VOLUNTEER COMMENTS REGARDING “WHAT IS THE ONE THING WE CAN DO TO IMPROVE?”: 

FIVE THEMES EMERGED FROM VOLUNTEER COMMENTS REGARDING 'WHAT IS THE ONE THING WE CAN DO TO IMPROVE?' Social events / interactions / having fun Organizational / efficiency / EM leadership More events / event location / event diversity 18 Count Quotes 'Encourage more social interaction' 'Find more interesting / diverse events' 'Make sure events are not overstaffed' 'I'm impressed with Email communication – I'm glad you don't call me!' 'Better communication on the website' 'It would be nice to speak to a person before an event' 'More end consumer, less partying' 'Prevent the management team from becoming cliquish' Marketing / exposure / corporate sponsorships Infrastructure / website 'More events like soup kitchens' 20 44 8 10 'More Events' 'Treat volunteers with respect and be cordial' 'Stop pushing drinking, Website pages are lame when they push drinking' 'Work on racial diversity among members' 'Truth in advertising – weeding is not planting native plants!' #1 thing people care about is events It's the 'product we are selling / giving them A large number of comments about social iteration between volunteers and managers Volunteers are looking for a fun social experience and we are not meeting their expectations Volunteers feel we can do better on organizational efficiency and communication

WE ARE IMPLEMENTING A NUMBER OF PROGRAMS TO ENSURE CONTINUOUS IMPROVEMENT: 

WE ARE IMPLEMENTING A NUMBER OF PROGRAMS TO ENSURE CONTINUOUS IMPROVEMENT Continuous improvement must be a One Brick mantra, as we do not wish to lapse into complacency and inefficiency like many other organizations in the nonprofit space Details One Brick has just recruited a PR sub-team Net Impact Strategy being defined Branded wear One Brick fleece Ice breakers One Brick team must focus on getting volunteers to mingle and interact with one another See handout One Brick has just recruited a fundraising sub-team Signed up with Grant Station Created standard communications template The team has a goal of raising $100k in the next 3 years Ensure a consistent, high quality experience for everyone at every event EM / EC training session like today EM materials The materials are coming together, and we need your commitment to read through guidelines and 'walk the walk'

TODAY’S AGENDA: 

TODAY’S AGENDA One Brick overiew Status check The EM / EC role Things you should know In case of emergency...

ONE BRICK HAS DEVELOPED A NEW STREAMLINED “OPT-IN” SYSTEM FOR ASSIGNING EVENTS TO EMs / ECs: 

ONE BRICK HAS DEVELOPED A NEW STREAMLINED 'OPT-IN' SYSTEM FOR ASSIGNING EVENTS TO EMs / ECs Event assignments All opt-in data will be processed on the backend You will receive an email with the events you have been assigned to You can also return to the opt-in page in Web Manager to review those assignments Each month, the Scheduling Manager will send out an email Reminder to opt-in for the events you’re available to cover Please act within 1 week Web Manager Log in Opt-in for the events that fit your schedule You won’t be assigned to everything you select Selecting multiple options ensures Team’s availability is taken into account, while also Maintaining 100% coverage for all events Step 1 Step 2 Step 3 Please see Module 04 – Web Manager documentation for full, step-by-step instructions of the Opt-in functionality in Web Manager

THE EVENT MANAGER IS RESPONSIBLE FOR FOUR CRITICAL TASKS PRIOR TO THE EVENT: 

THE EVENT MANAGER IS RESPONSIBLE FOR FOUR CRITICAL TASKS PRIOR TO THE EVENT Timing Activities Coordinate with the Event Coordinator (EC) Contact your EC prior to the event, and ensure that you have each other’s contact information ECs bring along extra nametags and sign-in sheets in case something unforeseen comes up, and you cannot be there on time. Upon assignment Before event Before event Get there early Seriously, traffic can suck, mornings can suck, extricating yourself from Elizabeth Hurley in the morning can suck . . . however, you need to do it Plan on arriving at least 20 minutes early Day-of Web Manager Remember to stay on top of posting on Craigslist Respond to emails Often people signing up to the event or the event manager from the hosting organization will send you emails asking time sensitive questions Remember to reply as quickly as possible Confirm attendance We have people who flake; no getting around it Make sure you send out email(s) 3 days (or longer, if the event filled up very quickly) in advance asking people to inform you if they will no longer be able to make it, and updating any changed information You can easily increase the percentage of RSVPs who show up to the event if you stay in touch and make One Brick sound like a fun organization

DURING THE EVENT, THE EM MUST SERVE AS THE KEY ONE BRICK CHEERLEADER AND HELP TO MAKE THE EVENT MEMORABLE FOR VOLUNTEERS : 

DURING THE EVENT, THE EM MUST SERVE AS THE KEY ONE BRICK CHEERLEADER AND HELP TO MAKE THE EVENT MEMORABLE FOR VOLUNTEERS Timing Activities Mingle Your primary job is to interact with as many volunteers / small groups as you can Again, use your EC, as you can cover much more ground if you do not always trail one another, and if you both force yourselves to interact with new people Don’t get bogged down in doing volunteer work Spy new talent While running the event, be on the lookout for prospective EM/EC material Do not press the issue too far, but realize that many people are open to the possibility if approached the right way Use your judgment, and talk it over with others on the Management Team During event During event During event Get people to go to the post event social If there is one planned, inform people in your email reminder about the planned social after the event Sometime during the event (perhaps at your break, perhaps about 30 minutes prior to finishing), remind the volunteers about it and get a headcount During event Talk up One Brick Everyone has a different One Brick experience, but remember you will have at least two people at each event (unless it is very small) who know a fair deal about One Brick We do not want volunteers to go away without finding out anything about our organization, so talk it up Use ice breakers

AFTER THE EVENT, YOUR JOB IS TO HAVE FUN AT THE POST-EVENT SOCIAL, RECONCILE THE EVENT, AND TURN IN THE SIGN-IN SHEETS: 

AFTER THE EVENT, YOUR JOB IS TO HAVE FUN AT THE POST-EVENT SOCIAL, RECONCILE THE EVENT, AND TURN IN THE SIGN-IN SHEETS Timing Activities Web Manager Close out the event on Web Manager on the same day Upload pictures Reconcile the event Quickly reconciling the event is critical for One Brick’s accountability Send attendees the 'thank you' email!!! For the love of god, turn them in Turn in your sign-in sheets in a timely fashion Rumor is we have lost a few EMs because they dwadled too long and they’ve never been heard from again I cannot say anymore about it … Post event When you get home You’d better hurry, that’s all I got to say You are now the best single human being on the face of the planet Ever Pick the social location carefully Fun atmosphere Not too expensive Close to the event Ham it up Ideally, everyone leaves as best friends Forever, and ever, and ever, and ever, and ever, and ever Great job!

“NON-ROBOTIC” EMAIL COMMUNICATIONS WITH VOLUNTEERS ARE CRITICAL TO SENDING THE RIGHT MESSAGE TO OUR VOLUNTEERS: 

'NON-ROBOTIC' EMAIL COMMUNICATIONS WITH VOLUNTEERS ARE CRITICAL TO SENDING THE RIGHT MESSAGE TO OUR VOLUNTEERS Everybody loves personalized attention and it’s a fun, easy way to boost event attendance and people’s positive feelings for One Brick Personalize, personalize, personalize Use the volunteer’s name in the email Tell volunteers about the after-event social Use exclamation points!!! Make it fun

THERE ARE SOME VERY SIMPLE WAYS TO ENSURE THAT VOLUNTEERS ARE “PRIMED” TO HAVE FUN AT THE EVENT AND AT THE POST-EVENT: 

THERE ARE SOME VERY SIMPLE WAYS TO ENSURE THAT VOLUNTEERS ARE 'PRIMED' TO HAVE FUN AT THE EVENT AND AT THE POST-EVENT Get volunteers going with ice breaker games It may seem corny, but as soon as you get volunteers going, they’ll come out of their shells At the very beginning of the event Deliver the One Brick 'elevator pitch' Announce the post-event social, to get people thinking about coming Gets things off to the right start Our core value proposition to volunteers is the opportunity for social and career networking, and by following these simple tips, we can deliver

HERE ARE SOME MORE SIMPLE TECHNIQUES TO FOSTERING A MORE SOCIAL EVENT: 

HERE ARE SOME MORE SIMPLE TECHNIQUES TO FOSTERING A MORE SOCIAL EVENT Personalize nametags Put some info on the nametags that distinguish volunteers What your hometown is famous for Your favorite pet Your favorite type of food Your favorite board game as a kid Miscellaneous 'Stupid human tricks' where a few people could show their thing In groups of 5 What was your worst volunteer experience ever? Two truths and a lie People have to guess the lie Name one interesting fact about yourself First concert or best scar or favorite dead rock star Tell us about one guilty pleasure Chocolate, shopping, cheesy 80’s music The 'Friends' game Of the 3 men or the 3 women on the TV show Friends, which would you sleep with once, which would you live the rest of your life with platonically, and which would you throw off a cliff? Intro announcement Tell everyone about One Brick and what makes the organization different Give the One Brick elevator pitch Let everyone know about the after-event social Ask how many are first-time volunteers with One Brick Tell everyone about yourself and how you got involved in One Brick Begin the event with ice breaker games Start out the event with an EM announcement that gets people talking Use the name tags to create a fun atmosphere

THE ONE BRICK “ELEVATOR PITCH” IS A VERY QUICK AND SIMPLE THING, BUT IT GIVES VOLUNTEERS CRITICAL CONTEXT ABOUT US: 

THE ONE BRICK 'ELEVATOR PITCH' IS A VERY QUICK AND SIMPLE THING, BUT IT GIVES VOLUNTEERS CRITICAL CONTEXT ABOUT US We are now in San Francisco, New York andamp; Chicago We have 100+ event managers, 10,000+ volunteers across these cities Helping me out at today’s event is (introduce coordinator) You may also want to introduce any others from the events team who may be there One Brick is a volunteer run org The elevator pitch sets the stage for volunteers to develop greater affinity for One Brick One Brick’s efficient, volunteer run model How volunteers’ efforts are contributing to the community Gives everyone a chance to consider getting more involved

CLOSING OUT AN EVENT IMMEDIATELY IS CRITICAL FOR LEGAL REASONS, EFFECTIVE MANAGEMENT, AND TO REDUCE THE CHAPTER MANAGEMENT TEAM’S WORKLOAD : 

CLOSING OUT AN EVENT IMMEDIATELY IS CRITICAL FOR LEGAL REASONS, EFFECTIVE MANAGEMENT, AND TO REDUCE THE CHAPTER MANAGEMENT TEAM’S WORKLOAD Reconciling events and turning in your sign in sheets are important for One Brick’s overall accountability Sign in sheets are our only permanent record of an event Key to liability protection They have signatures of people releasing us from liability from any kind of injury at the event We need those signatures on file Period, no questions asked, no excuses Legal

TODAY’S AGENDA: 

TODAY’S AGENDA One Brick overiew Status check The EM / EC role Things you should know In case of emergency...

THERE ARE MANY WAYS TO GET THE ONE BRICK NAME OUT THERE, AND YOU SHOULD FEEL FREE TO EMPLOY ANY AND ALL OF THEM: 

THERE ARE MANY WAYS TO GET THE ONE BRICK NAME OUT THERE, AND YOU SHOULD FEEL FREE TO EMPLOY ANY AND ALL OF THEM In Clive’s words, 'We are like the shark of the volunteer world… we must constantly recruit new volunteers or we will die' Use our postcards and flyers and other collateral at Events Send them to friends Place them in coffee shops And point out the very, very, extremely 'cool' drawings on the backs of the postcards to all your friends and family When you’re hob-nobbing with the rich and famous, as you’re wont to do, you can always prominently mention One Brick 'Boy, I tell ya, Bill, you were the best President ever. That’s what Sara Carmichael tells me. But, anyway, the other day, when Julia Roberts and I were packaging food together at the One Brick food bank event… Oh, you don’t know about One Brick? Well, let me tell you all about it…' Use our cool One Brick business cards Hand them out like candy to peasant children 'Let them eat cake! And let them have One Brick business cards!' Word of mouth Business cards Postcards and other materials

VOLUNTEER DATA IS PRIVATE, AND WE NEVER GIVE IT OUT, FOR ANY REASON WHATSOEVER: 

VOLUNTEER DATA IS PRIVATE, AND WE NEVER GIVE IT OUT, FOR ANY REASON WHATSOEVER If anybody ever abuses this… we’ll find some way to beat that person black and blue Only in the case that a nonprofit or an individual wishes to provide important information can we pass on info to volunteers We only ever relay information to One Brick volunteers i.e., volunteer left behind a set of keys, nonprofit wishes to extend an invitation to a free night at the ballet for the volunteers’ hard work, etc., etc. We never give volunteer info out directly to anyone We never give out a volunteer’s information Not even to the nonprofits we're supporting If a volunteer wants their information shared, that volunteer can share it Period Volunteer information

WE ARE ALWAYS LOOKING FOR NEW VOLUNTEER OPPORTUNITIES AND ORGANIZATIONS; MAKE IT A PRIORITY TO HELP FIND THEM: 

WE ARE ALWAYS LOOKING FOR NEW VOLUNTEER OPPORTUNITIES AND ORGANIZATIONS; MAKE IT A PRIORITY TO HELP FIND THEM Large group events Accommodate 20+ volunteers at once Group activities One Brick crew can work together Or at least in teams of 5-6 Relatively short shifts 2-3 hour shifts at a time Fun activities Nothing that remotely endangers or unduly inconveniences our volunteers After working hours Weekend and weeknight events Socially meaningful Activities that actually make some sort of difference Criteria Efficient operations Each event we staff requires the same 'fixed cost' of 1 EM / 1 EC and entry of data into Web Manager The larger the event, the more that 'fixed cost' is spread out and the more efficient we are Social and career networking The larger the event, the greater opportunity there is to make friends, become Leonard’s lover, or to find that perfect job opportunity Volunteer-centric We value our volunteers and try not to be slave drivers Different from other nonprofits Work that requires people to go out at 3am into the Tenderloin is called 'being a policeman,' not volunteer work Convenience We’re all working stiffs Unlike our work lives… Come on… how meaningful is it to sit in front of a PC all day long… it’s not as though you’re a masked crime fighter Fit with value propositions

TODAY’S AGENDA: 

TODAY’S AGENDA One Brick overiew Status check The EM / EC role Things you should know In case of emergency...

IF THERE’S EVER AN EMERGENCY, FOLLOW THE ONE BRICK EMERGENCY PROCEDURES...: 

...follow these emergency procedures IF THERE’S EVER AN EMERGENCY, FOLLOW THE ONE BRICK EMERGENCY PROCEDURES... An accident requiring an ambulance A bomb threat or fire requiring evacuation Theft or lost or found property requiring a police report The threat of suicide or endangerment of anyone at the event In the unlikely event of… At the start of the event Ensure that all One Brick volunteers have signed the liability release waiver Make yourself known to the non-profit coordinator and ask if they have a safety officer or emergency plans Familiarize yourself with the plans particularly in relation to the ‘crisis’ outlined above Emergency calls only 9-1-1 Non-emergency calls 4-1-1 Ask for the police or fire department

…AND MAKE SURE TO HELP THE NONPROFIT’S STAFF HANDLE THE EMERGENCY, AND ADD THESE NUMBERS TO YOUR CELL PHONE NOW!: 

…AND MAKE SURE TO HELP THE NONPROFIT’S STAFF HANDLE THE EMERGENCY, AND ADD THESE NUMBERS TO YOUR CELL PHONE NOW! Check the roster and double check that all One Brick volunteers are accounted for Collect contact information for each person, and make sure you have a phone number and home address If a police report has been generated record the report number and the contact details of the Police Officer issuing the report Immediately contact one of the key contacts on the right side of this page and inform them of the incident If a key contact is not available contact One Brick legal advisor Kristina Velarde 1 2 3 4 5 Key contacts Dave Shefferman M: (415) 279-1399 H: (415) 386-1399 dave@onebrick.org Elaine Eng M: (510) 853-8737 H: (510) 741-8737 elaine@onebrick.org Brian Gee M: (415) 994-6911 brian@onebrick.org Clive Charlwood M: (408) 480-9792 H: (408) 243-9791 clive@onebrick.org Legal advisors Kristina Velarde M: (415) 385-3650 kristina@onebrick.org Brawley Reishman M: (773) 706-5070 brawley@onebrick.org Amy Sheren M: (312) 371-4072 H: (312) 266-6016 amys@onebrick.org Margarethe Javellana M: (914) 309-2509 margarethe@onebrick.org

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