Mentor Training and Consulting

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Introducing Mentor Training & Consultancy Mentor FZ LLC is one of the most active companies in customized training programs. Based in the Dubai Knowledge Village since 2006 as a front office to the CMC (Beirut) established 1973, Mentor FZ LLC is now a preferred training provider for prime companies in the Middle East like: HSBC Bank Middle East, DIB (Dubai Islamic Bank), ADCB ( Abu Dhabi Commercial Bank), KHDA ( Knowledge & Human Development Authority), ENDP (The Emirates Nationals Development Programme), BAT (The British American Tobacco), EMAAR (King Abdullah Economic City), ENOC ( Emirates Gas), TECOM (Smart City), MERASS Holdings (the Engineering Office), Better Homes (Investment Boutique), RTA (The Road & Transport Authority), Veolia Waters (Ajman Water Project) , AL Fozan Group (Madar Holding), ABRAAJ Capital, Hydra Properties, etc… Mentor FZ LLC have a pool of more than 400 training expert that covers a wide range of training programs beginning with the standard soft skills training to the industry specific technical training programs. Please find in the following pages a quick introduction about our training methodology hoping that your finding will meet your expectations

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Mentor Training & Consultancy People and information are the two most vital assets of any corporation, and are key to achieving sustainable competitive advantage. This founding principle runs through all of Mentor’s operations and is put into practice in the design and execution of its executive education programs. Mentor’s goal is to enable corporations to attract and develop quality employees and retain them, ensuring a continuously growing and evolving base of talent and knowledge.

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Corporate training and business education are essential for a company’s success, as they provide its taskforce with up-to-date, function and industry-specific knowledge that evolves with the region’s changes and trends. There is probably no factor that ensures the long-term success of a company more important than having a skilled team who has the ability and confidence to take the company to where it needs to be. Corporations that invest in employee development and education can benefit substantially, because training is able to: Provide employees with updated information and knowledge of industry trends Hone existing skills and teach new ones Maximize motivation and commitment to the company Minimize loss of talent to competitors Promote confidence in employees to take initiative The Return On Investment

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Mentor helps organizations prosper by developing a talented and committed workforce through skill-base enhancement programs that suit their specific requirements. Mentor has: Helped government and private sector organizations to identify their workforce’s training needs and develop effective training programs. Enabled executives to develop professional skills in various business-related areas. Assisted corporations in the region to determine the applicability of international modern best practices. Helped organizations face the challenges in human resource development. The Spectrum Of Choice

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The creation of customized training programs for our clients is a four-step process, starting with an understanding of the client’s needs through an initial discussion or a Training Needs Analysis. This is followed by the development of program content and training material as well as the design of a delivery methodology and active assessment methods that are effective and suitable for participants. This is followed by the actual execution of the program, and upon completion, the program is evaluated based on feedback from participants, faculty and Mentor executives, providing an accurate all-round assessment of the learning experience. The process is a true partnership, drawing collectively upon the insights of highly trained course designers from Mentor, top-tier faculty, and company leaders. The resulting programs create immediate and long-term benefits for the organization and the individual. Executive Education Program Development 1 2 3 4 Needs Identification Solutions Development Value Delivery Evaluate & Evolve

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The Process Explained Mentor gains an appreciation of the client’s Business Environment Business Challenges HR / Performance Issues Change Resistors Limitations and Sensitivities Determine learning approach and subjects The learning approach could include: Classroom Sessions, On-the-Job Training and Mentoring Proposal focuses on: Performance / Learning Objectives, Change Mechanism, Effective Delivery Strategy and Business Integration

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Business and Participant Familiarization Venue Management: Mood Management and Course Material Customization In-Program Controls All Mentor programs are highly interactive, delivered in a fun and informal manner Options include: End-of-Training Evaluation, Performance Checks and Key Learning Documentation The Process Explained

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Start with ground zero Absolute bottom line focus Business focus Functional excellence Lean and mean Staff after structure Solutions developed with client Mandatory self realization and learning Eight Process Imperatives

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Our programs: Are designed based on international best practice while considering the regional work environment and business culture Emphasize accelerated learning using experiential learning practices that are approved and endorsed by international organizations such as ASTD Are supported by assessment tools that will involve many carefully designed learning activities and exercises Use both quantitative and qualitative methods, in interactive lectures, case studies, and hands-on simulations Use multiple learning tools and syllabi such as: Harvard Business School's E-Learning Program Modules, BBC Learning Audio/Visio tools, McGraw Hill’s Executive Education Course Syllabi, etc Teaching Methodology

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Mentor programs provide access to the best possible faculty regionally and globally. We partner with instructors that have a proven track record, excellent industrial/business experience and high qualifications in their respective areas of expertise. Mentor’s faculty are regularly monitored and evaluated to ensure that they consistently meet a high standard of delivery and service. Our faculty is familiar with modern training techniques and uses a variety of teaching methods Action learning, simulations, live case studies, coaching, group work, and other formats are used to ensure that programs deliver concrete results for individuals and organizations. Thought Leaders

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Quality Assurance Mentor recognizes the fact that quality is not an option but rather a business imperative especially in the field of business education. Consequently Mentor has invested in the development of a dynamic mechanism that assesses the level of quality in all its operations. Mentor’s quality assurance is not limited to the delivery of its programs, but additionally to processes that precede and proceed course execution. Our quality assurance model is built on the following parameters. Commitment to client success and customization Selection of program faculty and facilitators World class program content, course material and delivery High standard program evaluation criteria