Presentation Transcript
Evaluating the Effectiveness of Your Industrial Hygiene & Safety Training Programs: Evaluating the Effectiveness of Your Industrial Hygiene & Safety Training Programs Operation Outreach
American Industrial Hygiene Association
Basic Steps in Training: Basic Steps in Training Assessment
Development
Delivery
Evaluation For best results, evaluation techniques must be planned at the same time the program is being developed.
Why Measure Effectiveness?: Why Measure Effectiveness? Is the program achieving its purpose of increasing the knowledge and skills of the employees?
What is management's return on investment - Increased production? Decreased workers’ compensation claims? Regulatory compliance? Adherence to company policies?
Are employees comfortable in the facilities and with the training methods?
Are employees satisfied with the overall program?
Measures of Training Effectiveness: Measures of Training Effectiveness Employee Reaction to the Training
Learning Tests
Changes in Employee Behavior
Organizational Results
How to Use Evaluation Results: How to Use Evaluation Results Gather the information - then use it!
Comments on physical comfort or other room considerations or training techniques
Change the information provided to employees who do not demonstrate learning of the material based on the knowledge test or where safety and health program parameters do not improve.
How Far Should You Go?: How Far Should You Go? All training programs should have some level of evaluation.
Stay in compliance.
If resources are short - concentrate on the learning first, behavioral changes and results next.
Apply resources first to employee groups or types of hazards associated with high risk groups.
Where possible, use accident investigation that point to inadequate training
Further Reading: Further Reading American Society for Training and Development: More Evaluating Training Programs. Compiled by Donald J. Kirkpatrick, Ph.D. Alexandria, VA: 1987
Gotsch, A.R. , et al: Strategies for Evaluating the Effectiveness of Training Programs. Occup. Med. 9(2): p 171-187 (1994). Kirkpatrick, D.L.: Evaluating Training Programs, The Four Levels. San Francisco: Barrett-Koehler Publishers, 1994.
Occupational Safety and Health Administration: Training Requirements and OSHA Standards and Training Guidelines (OSHA 2254), Washington, D.C.: 1995 (Revised)
For more information…: For more information… American Industrial Hygiene Association (AIHA), (703) 849-8888, www.aiha.org
National Safety Council (NSC), (708) 775-2226
American Society for Training & Development, (703) 683-8100
Occupational Safety & Health Administration (OSHA)