logging in or signing up ADM361 Rebecca Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINTLite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 78 Category: Education License: All Rights Reserved Like it (0) Dislike it (0) Added: February 20, 2008 This Presentation is Public Favorites: 0 Presentation Description No description available. Comments Posting comment... Premium member Presentation Transcript ADM361 Microsoft Operations Manager 2000 – SP1 Overview: ADM361 Microsoft Operations Manager 2000 – SP1 Overview Martin Dey Sr. Product Manager Enterprise Management DivisionWhy Do People Stop Using Management Tools?: Why Do People Stop Using Management Tools? Can’t decide what should be monitored Too much/too little data returned Too much time spent managing the management toolAgenda: Agenda MOM 2000 Product Overview Case Study: MOM at Microsoft MOM 2000 Refresh Service Pack 1 Changes Management Pack Updates MOM 2000 SDK 2 MOM 2000 Resource Kit MOM 2004 – and beyond… Management Solutions: Management Solutions SERVERS CLIENTSSlide5: MOM Architecture MOM DB MOM Server Agent Agent MOM DB Data/configuration Storage Reporting Alert state management MOM Agent Win32 service Runs rules locally including local responses Data Collection, Consolidation, and Filtering MOM User Interface MMC snap-in and Web Console MOM Server (DCAM) Database Access Service (DAS) Handles connections to the DB Consolidator Agent functionality on MOM Server Server side responses Agent Manager Discovery Agent install/Uninstall Attribute CollectionWealth Of Data Sources: Wealth Of Data Sources WMI Providers MOM Agent (OnePoint Service)What Management Packs Do: What Management Packs Do Encapsulate product-specific operational intelligence Measure System and service availability System usage and performance Record errors and events Automatic responses for Self correcting problems Notification of operators Collect data for views and reportsMOM Rules: Processing Rule Processing Rule MOM Rules Processing rule group Computer Group Processing ruleManagement Packs Included With Base License: Management Packs Included With Base License Windows® 2000 Windows NT® 4.0 (limited) Active Directory Event collector (Default Windows events) Terminal server DNS DHCP WINS RRAS IIS SMS MTS MSMQ MSDTC MOM Windows Server Clusters Network Load Balancing .NET Framework Management Packs Included in Application Management Pack: Management Packs Included in Application Management Pack Exchange 2000 and 5.5 SQL Server 2000 and 7.0 Application Center 2000 Internet Security and Acceleration Server 2000 Proxy Server 2.0 Site Server 3.0 Commerce Server 2000 SNA Server 4.0 Host Integration Server 2000 Biztalk Server 2002* Sharepoint Portal Server 2.0* *Management Pack ships on product CDMOM Managing MOM: MOM Managing MOM Agent Manager automatically Discovers New Servers to Monitor Deploys Agents to the New Servers Distributes Appropriate Rules to Agents MOM also Monitors MOM Database MOM Servers (DCAM) Management Pack for MOM itselfRule Movement And Data Flow: Rule Movement And Data Flow MOM DB MOM Server Agent Agent Alerts, events and perfAvailability And Scalability: Configuration Group Availability And Scalability MOM SERVER MOM DB MOM SERVER MOM SERVER MOM DB Clustered MOM DBMultiple Management Authorities: Multiple Management Authorities Configuration Group A Configuration Group B MOM DB MOM SERVER MOM DB MOM SERVER MOM SERVER Agent Agent AgentMultiple Management Authorities: Multiple Management Authorities Agent machine included in “managed computer rules” for multiple config groups Only one agent installed per-machine Agent version is most recent of those available Rule conflicts handled independently Uninstalling agent from only one config group removes the rules, not the agentManaging Across Firewalls: Zone Configuration Group Master Configuration Group Managing Across Firewalls Internal, Domain A DMZ, Domain B TCP 1270 TCP 1270 MOM DB MOM SERVER External/Internet Router/ Firewall Agents Router/ Firewall AlertsCase Study: MOM 2000 at Microsoft: Case Study: MOM 2000 at MicrosoftOperations & Technology Group Microsoft’s First and Best Customer: Operations & Technology Group Microsoft’s First and Best Customer Early adopter of Microsoft technologies Improve products by providing Real-world enterprise environment Strategic feedback Implementation feedbackOTG Data Center Overview : OTG Data Center Overview Centralized IT Operations Regional representation Service levels From power and cooling to full support Data Centers 3 Enterprise 19 Regional 400 sites 400 LOB applicationsOTG MOM Infrastructure Central management of 7,000 servers: OTG MOM Infrastructure Central management of 7,000 servers Regionally collect alerts in Redmond and Dublin Alert forwarding from Dublin & Tokyo to Redmond of critical alerts Event and Performance data ‘harvested’ nightly Regional Collection Alert Forwarding Planned Alert ForwardingDaily OTG event processing: Daily OTG event processing Log volume by percentage: 90% security log, 8% application log and 2% system log. On average, each managed node generates 24,000 events/day. The local event agent processes each event (one event in every 4 seconds). 35 Million Events/Alerts collected daily Security Events: 31.5 Million Application Events: 2.8 Million System Events: .7 Million 86 tool servers for event management. Alert delay to the central Console under 2 minutes globally. 120 Million NT Events 35 Million Events/Alerts 1100 Alerts = 180 SRs 31.5 Million events 85 Million events discarded Agent processes 1,073 rules Forwarded Managed Servers Collector/Gatherer Alert Console Security DB Collected Forwarded 31.5 Million Events 3.5 Million AlertsMicrosoft OTG: Microsoft OTG OTG Current Daily Averages for AD and Exchange Monitors > 7,000 servers WW from a single location Analyses 100% of all AD & Exchange events generated Exchange: processes 42k events, collects 1.2M instances of performance data, issues <1 alert per server/day AD: Issues less than 3 operator alerts per AD DC per day Manages 98,000 clients with SMS (11k @ SMS 2003) The value of MOM to OTG Before MOM: Multiple products required 35 operator alerts investigated for each trouble ticket raised 100% AD problem investigations in response to h/desk calls Since MOM SP1: MOM is the sole manager of ITG Windows servers Intervention to trouble ticket ratio dropped to 3:1 97% all AD issues fixed proactivelyMulti Tier Architecture: Reporting DB Top Tier Config Group Config Group 1 Multi Tier Architecture Provides Scalability! Config Group 2 Config Group 3 Config Group 4 Config Group 5 Config Group 6 Config Group 7 Config Group 8Multi Homed Architecture: Config Group 1 Exchange Config Group Multi Homed Architecture File Server Print Server RAS DHCP Server DC Exchange Server Backup Exchange Server Config Group 2 Config Groups Agents Provides Flexibility!Redundant Design: Redundant Design OTG’s DCAM and database implementation eliminates single point of failure Database MOM DCAMs Managed Servers DatabaseRedundant Design: Redundant Design Database MOM DCAMs Managed Servers Database Database and Failover DCAM DCAM and Failover Database OTG’s DCAM and database implementation eliminates single point of failureMOM 2000 Refresh: MOM 2000 RefreshMOM 2000 Refresh: MOM 2000 Refresh Service Pack 1 Management Pack Updates Programmatic Access to MOM for ISVs and IT Developers – MOM SDK2 The MOM Resource KitMOM 2000 Service Pack 1: MOM 2000 Service Pack 1 Globalization readiness Complete scrub of all Management Pack rules Scalability/Performance improvements MOM RTM MOM SP1 DCAMS/CG: 6 10 Agents/DCAM: 700 1,000 Agents/CG: 1,000 2,000 Clustered MOM database support Improved scripting support Product and documentation fixesManagement Pack Updates: Management Pack Updates New Management Packs .NET Framework Network Load Balancing Windows Server Clusters Other Significant Enhancements Exchange Management Pack Active Directory Management Pack Overall improvements Alert Quality – better info in fewer alertsTaxonomy Of Windows Management Solutions: Taxonomy Of Windows Management Solutions Less More # of Windows IT and Admin/IT skill-set Third-party solutions FunctionMOM 2000 SDK2 Contents: MOM 2000 SDK2 Contents All required components ship with MOM SP1 MOM WMI provider (exposes Alerts, Events, Computers) Nine SQL Views (exposes read-only access to Alerts, Events) Custom UI view type objects Script debugging support in agent Support for larger scripts Additional documentation and samples SDK Help Code Samples Pocket MOM, WMI tool, scripts, sample MPs, sample SQL queries, sample custom UI viewsMOM 2000 SDK2 Opportunities: MOM 2000 SDK2 Opportunities ISV/Partner opportunities Two-way connectors Integration of UI views Custom reporting solutions Better support for managing non-Windows servers Customer scenarios Programmatic group management Access to all data collected by mom through SQL views (Read only) Programmatic access to Alerts (auto-resolve, update comments, assign) Help/Service desk integrationPartner Quotes: Partner Quotes “The new SDK will provide a means to move event and monitoring data between Microsoft Operations Manager and BMCs leading enterprise event management system, PATROL, providing our mutual customers with flexible management of their Windows environment’’ - Dave Anderson, Director, BMC Software “The latest version of Microsoft's [MOM] SDK will enable flexible integration between the Netcool suite and Microsoft Operations Manager, providing our mutual customers with a real-time monitoring and service visibility solution that encompasses application, system and network resources’’ - Darin Layman, Vice President, Micromuse “Microsoft's MOM SDK 2 provides practical enhancements that will enable users of CA's Unicenter solutions to leverage interactive communication with MOM objects to help achieve critical management efficiencies and ease implementation of highly automated systems management processes’' - David Hochhauser, Vice President, Computer Associates Partners Extending MOM: Partners Extending MOM Citrix – MetaFrame XP and WMI Provider Global Maintech – WMI Event Providers for MVS, AS400, Unix, Linux HP Compaq Management Pack for Insight Manager HP Openview Service Desk NetIQ Windows NT 4.0 XMP Security XMP XMP Connectors for Tivoli, NetCool, and others Netreon – Brocade SAN management Neon Systems – iWave Adapter for helpdesk MOM And Connectors: MOM And Connectors Build your own connector Use MOM SDK resources Complexity can vary One-way connectors are simple Two-way connectors are more complex Customized for each environment Build a connector with assistance Consulting resources can maximize knowledge of MOM and other system Buy a connector Global Maintech, Neon Systems, NetIQ For more information on building connectors ADM393 – Extending MOM 2000: Friday 14:30 Room 6MOM 2000 Resource Kit: MOM 2000 Resource Kit Utilities and tools for “tuning” MOM installations Commercially viable support Additional tools will be added Contents NEW: ConfigureLogs – manage event log settings across computer groups NEW: DTS Package – move MOM data to an offline data warehouse EventSim – playback of Windows events RunMOMScript – Rule script testing/debugging Server Status Monitor – up/down status for up to ten serversMOM And Windows Server 2003: MOM And Windows Server 2003 MOM SP1 has been tested with Windows Server 2003 RC2 When Windows Server 2003 shipped, no further fixes were required for MOM New and updated Management Packs will be available on the webIntroducing MOM 2004: Introducing MOM 2004MOM 2004: MOM 2004 “Make MOM easier to deploy.” “Make MOM easier to use.” “Improve MOM knowledge”Web Services Management: Web Services Management .NET Framework MP New UDDI MP New Web Services MP New Windows Server 2003 MP New SQL ‘Yukon’ MP New IIS v6 MPSystem Center Suite: System Center Suite System Center Suite: System Center Suite “Make MOM and SMS easier to use together” “Provide integrated reports” “Make MOM & SMS easier to purchase”Slide44: Waves of InnovationCommunity Resources: Community Resources Community Resources http://www.microsoft.com/communities/default.mspx Most Valuable Professional (MVP) http://www.mvp.support.microsoft.com/ Newsgroups Converse online with Microsoft Newsgroups, including Worldwide http://www.microsoft.com/communities/newsgroups/default.mspx User Groups Meet and learn with your peers http://www.microsoft.com/communities/usergroups/default.mspxSlide46: evaluationsSlide47: © 2003 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.
ADM361 Rebecca Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINTLite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 78 Category: Education License: All Rights Reserved Like it (0) Dislike it (0) Added: February 20, 2008 This Presentation is Public Favorites: 0 Presentation Description No description available. Comments Posting comment... Premium member Presentation Transcript ADM361 Microsoft Operations Manager 2000 – SP1 Overview: ADM361 Microsoft Operations Manager 2000 – SP1 Overview Martin Dey Sr. Product Manager Enterprise Management DivisionWhy Do People Stop Using Management Tools?: Why Do People Stop Using Management Tools? Can’t decide what should be monitored Too much/too little data returned Too much time spent managing the management toolAgenda: Agenda MOM 2000 Product Overview Case Study: MOM at Microsoft MOM 2000 Refresh Service Pack 1 Changes Management Pack Updates MOM 2000 SDK 2 MOM 2000 Resource Kit MOM 2004 – and beyond… Management Solutions: Management Solutions SERVERS CLIENTSSlide5: MOM Architecture MOM DB MOM Server Agent Agent MOM DB Data/configuration Storage Reporting Alert state management MOM Agent Win32 service Runs rules locally including local responses Data Collection, Consolidation, and Filtering MOM User Interface MMC snap-in and Web Console MOM Server (DCAM) Database Access Service (DAS) Handles connections to the DB Consolidator Agent functionality on MOM Server Server side responses Agent Manager Discovery Agent install/Uninstall Attribute CollectionWealth Of Data Sources: Wealth Of Data Sources WMI Providers MOM Agent (OnePoint Service)What Management Packs Do: What Management Packs Do Encapsulate product-specific operational intelligence Measure System and service availability System usage and performance Record errors and events Automatic responses for Self correcting problems Notification of operators Collect data for views and reportsMOM Rules: Processing Rule Processing Rule MOM Rules Processing rule group Computer Group Processing ruleManagement Packs Included With Base License: Management Packs Included With Base License Windows® 2000 Windows NT® 4.0 (limited) Active Directory Event collector (Default Windows events) Terminal server DNS DHCP WINS RRAS IIS SMS MTS MSMQ MSDTC MOM Windows Server Clusters Network Load Balancing .NET Framework Management Packs Included in Application Management Pack: Management Packs Included in Application Management Pack Exchange 2000 and 5.5 SQL Server 2000 and 7.0 Application Center 2000 Internet Security and Acceleration Server 2000 Proxy Server 2.0 Site Server 3.0 Commerce Server 2000 SNA Server 4.0 Host Integration Server 2000 Biztalk Server 2002* Sharepoint Portal Server 2.0* *Management Pack ships on product CDMOM Managing MOM: MOM Managing MOM Agent Manager automatically Discovers New Servers to Monitor Deploys Agents to the New Servers Distributes Appropriate Rules to Agents MOM also Monitors MOM Database MOM Servers (DCAM) Management Pack for MOM itselfRule Movement And Data Flow: Rule Movement And Data Flow MOM DB MOM Server Agent Agent Alerts, events and perfAvailability And Scalability: Configuration Group Availability And Scalability MOM SERVER MOM DB MOM SERVER MOM SERVER MOM DB Clustered MOM DBMultiple Management Authorities: Multiple Management Authorities Configuration Group A Configuration Group B MOM DB MOM SERVER MOM DB MOM SERVER MOM SERVER Agent Agent AgentMultiple Management Authorities: Multiple Management Authorities Agent machine included in “managed computer rules” for multiple config groups Only one agent installed per-machine Agent version is most recent of those available Rule conflicts handled independently Uninstalling agent from only one config group removes the rules, not the agentManaging Across Firewalls: Zone Configuration Group Master Configuration Group Managing Across Firewalls Internal, Domain A DMZ, Domain B TCP 1270 TCP 1270 MOM DB MOM SERVER External/Internet Router/ Firewall Agents Router/ Firewall AlertsCase Study: MOM 2000 at Microsoft: Case Study: MOM 2000 at MicrosoftOperations & Technology Group Microsoft’s First and Best Customer: Operations & Technology Group Microsoft’s First and Best Customer Early adopter of Microsoft technologies Improve products by providing Real-world enterprise environment Strategic feedback Implementation feedbackOTG Data Center Overview : OTG Data Center Overview Centralized IT Operations Regional representation Service levels From power and cooling to full support Data Centers 3 Enterprise 19 Regional 400 sites 400 LOB applicationsOTG MOM Infrastructure Central management of 7,000 servers: OTG MOM Infrastructure Central management of 7,000 servers Regionally collect alerts in Redmond and Dublin Alert forwarding from Dublin & Tokyo to Redmond of critical alerts Event and Performance data ‘harvested’ nightly Regional Collection Alert Forwarding Planned Alert ForwardingDaily OTG event processing: Daily OTG event processing Log volume by percentage: 90% security log, 8% application log and 2% system log. On average, each managed node generates 24,000 events/day. The local event agent processes each event (one event in every 4 seconds). 35 Million Events/Alerts collected daily Security Events: 31.5 Million Application Events: 2.8 Million System Events: .7 Million 86 tool servers for event management. Alert delay to the central Console under 2 minutes globally. 120 Million NT Events 35 Million Events/Alerts 1100 Alerts = 180 SRs 31.5 Million events 85 Million events discarded Agent processes 1,073 rules Forwarded Managed Servers Collector/Gatherer Alert Console Security DB Collected Forwarded 31.5 Million Events 3.5 Million AlertsMicrosoft OTG: Microsoft OTG OTG Current Daily Averages for AD and Exchange Monitors > 7,000 servers WW from a single location Analyses 100% of all AD & Exchange events generated Exchange: processes 42k events, collects 1.2M instances of performance data, issues <1 alert per server/day AD: Issues less than 3 operator alerts per AD DC per day Manages 98,000 clients with SMS (11k @ SMS 2003) The value of MOM to OTG Before MOM: Multiple products required 35 operator alerts investigated for each trouble ticket raised 100% AD problem investigations in response to h/desk calls Since MOM SP1: MOM is the sole manager of ITG Windows servers Intervention to trouble ticket ratio dropped to 3:1 97% all AD issues fixed proactivelyMulti Tier Architecture: Reporting DB Top Tier Config Group Config Group 1 Multi Tier Architecture Provides Scalability! Config Group 2 Config Group 3 Config Group 4 Config Group 5 Config Group 6 Config Group 7 Config Group 8Multi Homed Architecture: Config Group 1 Exchange Config Group Multi Homed Architecture File Server Print Server RAS DHCP Server DC Exchange Server Backup Exchange Server Config Group 2 Config Groups Agents Provides Flexibility!Redundant Design: Redundant Design OTG’s DCAM and database implementation eliminates single point of failure Database MOM DCAMs Managed Servers DatabaseRedundant Design: Redundant Design Database MOM DCAMs Managed Servers Database Database and Failover DCAM DCAM and Failover Database OTG’s DCAM and database implementation eliminates single point of failureMOM 2000 Refresh: MOM 2000 RefreshMOM 2000 Refresh: MOM 2000 Refresh Service Pack 1 Management Pack Updates Programmatic Access to MOM for ISVs and IT Developers – MOM SDK2 The MOM Resource KitMOM 2000 Service Pack 1: MOM 2000 Service Pack 1 Globalization readiness Complete scrub of all Management Pack rules Scalability/Performance improvements MOM RTM MOM SP1 DCAMS/CG: 6 10 Agents/DCAM: 700 1,000 Agents/CG: 1,000 2,000 Clustered MOM database support Improved scripting support Product and documentation fixesManagement Pack Updates: Management Pack Updates New Management Packs .NET Framework Network Load Balancing Windows Server Clusters Other Significant Enhancements Exchange Management Pack Active Directory Management Pack Overall improvements Alert Quality – better info in fewer alertsTaxonomy Of Windows Management Solutions: Taxonomy Of Windows Management Solutions Less More # of Windows IT and Admin/IT skill-set Third-party solutions FunctionMOM 2000 SDK2 Contents: MOM 2000 SDK2 Contents All required components ship with MOM SP1 MOM WMI provider (exposes Alerts, Events, Computers) Nine SQL Views (exposes read-only access to Alerts, Events) Custom UI view type objects Script debugging support in agent Support for larger scripts Additional documentation and samples SDK Help Code Samples Pocket MOM, WMI tool, scripts, sample MPs, sample SQL queries, sample custom UI viewsMOM 2000 SDK2 Opportunities: MOM 2000 SDK2 Opportunities ISV/Partner opportunities Two-way connectors Integration of UI views Custom reporting solutions Better support for managing non-Windows servers Customer scenarios Programmatic group management Access to all data collected by mom through SQL views (Read only) Programmatic access to Alerts (auto-resolve, update comments, assign) Help/Service desk integrationPartner Quotes: Partner Quotes “The new SDK will provide a means to move event and monitoring data between Microsoft Operations Manager and BMCs leading enterprise event management system, PATROL, providing our mutual customers with flexible management of their Windows environment’’ - Dave Anderson, Director, BMC Software “The latest version of Microsoft's [MOM] SDK will enable flexible integration between the Netcool suite and Microsoft Operations Manager, providing our mutual customers with a real-time monitoring and service visibility solution that encompasses application, system and network resources’’ - Darin Layman, Vice President, Micromuse “Microsoft's MOM SDK 2 provides practical enhancements that will enable users of CA's Unicenter solutions to leverage interactive communication with MOM objects to help achieve critical management efficiencies and ease implementation of highly automated systems management processes’' - David Hochhauser, Vice President, Computer Associates Partners Extending MOM: Partners Extending MOM Citrix – MetaFrame XP and WMI Provider Global Maintech – WMI Event Providers for MVS, AS400, Unix, Linux HP Compaq Management Pack for Insight Manager HP Openview Service Desk NetIQ Windows NT 4.0 XMP Security XMP XMP Connectors for Tivoli, NetCool, and others Netreon – Brocade SAN management Neon Systems – iWave Adapter for helpdesk MOM And Connectors: MOM And Connectors Build your own connector Use MOM SDK resources Complexity can vary One-way connectors are simple Two-way connectors are more complex Customized for each environment Build a connector with assistance Consulting resources can maximize knowledge of MOM and other system Buy a connector Global Maintech, Neon Systems, NetIQ For more information on building connectors ADM393 – Extending MOM 2000: Friday 14:30 Room 6MOM 2000 Resource Kit: MOM 2000 Resource Kit Utilities and tools for “tuning” MOM installations Commercially viable support Additional tools will be added Contents NEW: ConfigureLogs – manage event log settings across computer groups NEW: DTS Package – move MOM data to an offline data warehouse EventSim – playback of Windows events RunMOMScript – Rule script testing/debugging Server Status Monitor – up/down status for up to ten serversMOM And Windows Server 2003: MOM And Windows Server 2003 MOM SP1 has been tested with Windows Server 2003 RC2 When Windows Server 2003 shipped, no further fixes were required for MOM New and updated Management Packs will be available on the webIntroducing MOM 2004: Introducing MOM 2004MOM 2004: MOM 2004 “Make MOM easier to deploy.” “Make MOM easier to use.” “Improve MOM knowledge”Web Services Management: Web Services Management .NET Framework MP New UDDI MP New Web Services MP New Windows Server 2003 MP New SQL ‘Yukon’ MP New IIS v6 MPSystem Center Suite: System Center Suite System Center Suite: System Center Suite “Make MOM and SMS easier to use together” “Provide integrated reports” “Make MOM & SMS easier to purchase”Slide44: Waves of InnovationCommunity Resources: Community Resources Community Resources http://www.microsoft.com/communities/default.mspx Most Valuable Professional (MVP) http://www.mvp.support.microsoft.com/ Newsgroups Converse online with Microsoft Newsgroups, including Worldwide http://www.microsoft.com/communities/newsgroups/default.mspx User Groups Meet and learn with your peers http://www.microsoft.com/communities/usergroups/default.mspxSlide46: evaluationsSlide47: © 2003 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.