AMIP Brief for SMM Conference 2006

AMIP – 2006 in ReviewWhere to From Here?: 

AMIP – 2006 in Review Where to From Here? CMDR Scott Lockey - OIC AMIP

Why AMIP?: 

Why AMIP? The Problem: An increasing adverse trend in the State aircraft maintenance workforce’s compliance with maintenance standards inherent in the aircraft maintenance regulations. Aim: Identify potential causes of this problem and assist action agencies to identify and implement corrective actions.

What were we trying to achieve?: 

A M I P Achieving Measurable Improvements in Performance of Aircraft Maintenance The AMIP Vision A State aircraft maintenance organisation whose workforce culture and competence, supported by appropriate systems and resources, ensures consistent and effective compliance with the maintenance practices and standards inherent in the aircraft maintenance regulations in order to deliver safe, airworthy aircraft. What were we trying to achieve?

AMIP Scope: 

AMIP Scope

Maintenance Culture‘The Way Things are Done Around Here’: 

 X Maintenance Culture ‘The Way Things are Done Around Here’ Inappropriate Attitudes and Behaviours Poorly documented maintenance Failing to use or follow approved maintenance procedures ‘Must Do’ attitude Perception of a ‘blame free’ culture where personnel commit violations with no fear of reprisal Desirable Attitudes and Behaviours Working within the established maintenance regulatory framework at all times Changing the system if it is wrong to ensure that it is right for others in the future Reporting all maintenance incidents and ‘near misses’ Establishing and maintaining a ‘Just Culture’

AMIP PostersReinforcing Desirable Behaviours: 

AMIP Posters Reinforcing Desirable Behaviours

AMIP MousematsReinforcing Desirable Behaviours: 

AMIP Mousemats Reinforcing Desirable Behaviours

Human Factors and Maintenance Error Mgt: 

Human Factors and Maintenance Error Mgt

Human Factors and Maintenance Error Mgt: 

Human Factors and Maintenance Error Mgt Op Tempo Inappropriate workforce attitudes Technical Leadership Supervision HF Regulations Poor comms / handovers

HF/MEM Initiatives: 

HF/MEM Initiatives DI(G) 31-xxx ADF Human Factors and Aviation Maintenance Error Management 4 hour dedicated HF instruction during IET Mandated annual requirement for HF/MEM education Mandated HF/MEM training during promotion courses ADF AA Policy Statement – ‘Just Safety Culture’ ADF Maintenance Human Factors Working Group Generic Incident Investigator Training Package

HF/MEM Education - Maintenance Incident Case Studies: 

HF/MEM Education - Maintenance Incident Case Studies

HF Support Tools –AVMED Fatigue Calculator: 

HF Support Tools – AVMED Fatigue Calculator

HF Support Tools –Safety Health of Maintenance (SHOME): 

HF Support Tools – Safety Health of Maintenance (SHOME)

HF/MEM Education Tools –Safety DVDs: 

HF/MEM Education Tools – Safety DVDs

Leadership, Management and Supervision Support: 

Leadership, Management and Supervision Support

Leadership, Management and Supervision Support: 

Leadership, Management and Supervision Support Inappropriate workforce attitudes Inadequate staffing Technical Leadership Supervision Technical mastery Competency development

Leadership, Management and Supervision Support AMIP Fliers: 

Leadership, Management and Supervision Support AMIP Fliers Leadership Management Supervision Mentoring Integrity Inspections Perception Management Assertiveness Inner Voice Managing the Generations SHOME Tool AVMED Fatigue Management Tool Safety DVDs

Leadership, Management and Supervision Support Technician’s Pocket Book: 

Leadership, Management and Supervision Support Technician’s Pocket Book

Leadership, Management and Supervision Support Personal Work Standards Checklist: 

Leadership, Management and Supervision Support Personal Work Standards Checklist

AMIP PostersTargeting Specific Problem Areas: 

AMIP Posters Targeting Specific Problem Areas

ADF Aviation Maintenance Safety Week: 

ADF Aviation Maintenance Safety Week

Maintenance ‘Knock if Off’ Program: 

Maintenance ‘Knock if Off’ Program

Maintenance Regulation and Compliance Assurance: 

Maintenance Regulation and Compliance Assurance

Maintenance Regulation and Compliance Assurance: 

Maintenance Regulation and Compliance Assurance Barely compliant MMSs Inadequate FEG QMSs Inadequate regulations Inadequate compliance Inadequate FEG oversight

Where to from here?Initiatives to Continue: 

Where to from here? Initiatives to Continue Maintenance incident case studies (AMNTREG) Updates to AMIP web pages (AMNTREG) Exchange of good practices between AMOs (AMNTREG) ADF Aviation Maintenance Safety Week (DDAAFS) Knock it Off program (DDAAFS) ADF MHFWG (DDAAFS) AMIP Communication Material (DGTA & DDAAFS) Posters Crew Room Booklet Calendar

Where to from here?What AMIP did not address: 

Where to from here? What AMIP did not address Improved analysis, trending and feedback on ASORs Improved safety climate surveys Responsiveness of AEOs to AMOs Engineering decisions by AMO personnel Regulating maintenance training Publication support Ongoing Project Vulcan initiatives

Slide27: 

Aircraft Maintenance Improvement Program AMIP THE FUTURE IS IN YOUR HANDS The future is not a result of choices among alternative paths offered by the present, but a place that is created – created first in the mind and will, created next in activity The future is not some place we are going to, but one we are creating The paths are not to be found, but made, and the activity of making them changes both the maker and the destination