02 MCDERMOTT John

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Slide1: 

Setting up and Working to: A Business Continuity Plan John F McDermott Services Manager it Service Management Forum

1. Planning and implementing a good business continuity plan: 

4. Benefits to your organisation of having a successful continuity plan 1. Planning and implementing a good business continuity plan 2. Problems facing your business and how to combat them 3. Best practice tips on business continuity management from a public sector perspective

Planning and implementing…: 

Planning and implementing… Initiate Business Continuity Management - Obtain Management Support - Project Status (Prince2) - Identify the players (IT, Business and Others) - Establish where you are now - Target where you want to be - Communicate Your Intentions PLAN FOR SUCCESS

Planning and implementing…: 

Planning and implementing… b. Requirements & Strategy Business Impact Analysis Risk Assessment Business Continuity Strategy Source: ITIL Best Practice - OGC

Planning and implementing…: 

Planning and implementing… c. Implementation Source: ITIL Best Practice - OGC

Planning and implementing…: 

Planning and implementing… Operation Management Lifecycle Initial Testing Education & Awareness Review & Audit Testing Change Management Training Source: ITIL Best Practice - OGC

Problems facing your business….: 

Source: Gartner Problems facing your business…. Managing Continuity

Problems facing your business….: 

Problems facing your business…. * Use Service Desk * Incident & Problem Management * Change Management * Release Management * Prevention is Better than Cure !

Problems facing your business….: 

Problems facing your business…. * Corporate Governance * Raise the Profile Internally * Use Natural Disasters as What IF? * Prevention is Better than Cure !

Problems facing your business….: 

Problems facing your business….

From a Public Service Perspective….: 

From a Public Service Perspective…. Departments = Business Unit Introduce Financial Management Write “Mock” Plan Approach as ONE Business Consider Co-operatives Bring In Auditors Switch OFF !

Benefits of a Successful Plan…: 

Benefits of a Successful Plan… Management of RISK Reduces Impact of Failure Improves Business Relationship Corporate Governance + Customer Confidence Value for Money Credibility

Last One…: 

Last One…