Presentation Transcript
Slide1 : Setting up and Working to:
A Business Continuity Plan John F McDermott Services Manager
it Service Management Forum
1. Planning and implementing a good business continuity plan : 4. Benefits to your organisation of having a successful continuity plan 1. Planning and implementing a good business continuity plan 2. Problems facing your business and how to combat them 3. Best practice tips on business continuity management from a public sector perspective
Planning and implementing… : Planning and implementing… Initiate Business Continuity Management - Obtain Management Support - Project Status (Prince2) - Identify the players (IT, Business and Others) - Establish where you are now - Target where you want to be - Communicate Your Intentions PLAN FOR SUCCESS
Planning and implementing… : Planning and implementing… b. Requirements & Strategy Business Impact Analysis Risk Assessment Business Continuity Strategy Source: ITIL Best Practice - OGC
Planning and implementing… : Planning and implementing… c. Implementation Source: ITIL Best Practice - OGC
Planning and implementing… : Planning and implementing… Operation Management Lifecycle Initial Testing Education & Awareness Review & Audit Testing Change Management Training Source: ITIL Best Practice - OGC
Problems facing your business…. : Source: Gartner Problems facing your business…. Managing Continuity
Problems facing your business…. : Problems facing your business…. * Use Service Desk * Incident & Problem Management
* Change Management * Release Management
* Prevention is Better than Cure !
Problems facing your business…. : Problems facing your business…. * Corporate Governance * Raise the Profile Internally
* Use Natural Disasters as What IF?
* Prevention is Better than Cure !
Problems facing your business…. : Problems facing your business….
From a Public Service Perspective…. : From a Public Service Perspective…. Departments = Business Unit Introduce Financial Management Write “Mock” Plan Approach as ONE Business Consider Co-operatives Bring In Auditors Switch OFF !
Benefits of a Successful Plan… : Benefits of a Successful Plan… Management of RISK Reduces Impact of Failure Improves Business Relationship Corporate Governance + Customer Confidence Value for Money Credibility
Last One… : Last One…
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