EFFECTIVE COMMUNICATION SKILLS VILLA

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Presentation Transcript

EFFECTIVE COMMUNICATIONSKILLS : 

EFFECTIVE COMMUNICATIONSKILLS

Slide 3: 

Communication is a process of transferring information from one entity to another.

Communication processes are sign-mediated interactions, between at least two agent. : 

Communication processes are sign-mediated interactions, between at least two agent.

Slide 5: 

Communication is commonly defined interchanging of Thoughts, Opinions, Information by speech, writing, or signs".

Communication requires that all parties have an area of communicative with common people. : 

Communication requires that all parties have an area of communicative with common people.

Slide 7: 

Auditory means, such as speech, song, and tone of voice, Sign language, touch, eye contact,

Slide 8: 

Through media, i.e., pictures, graphics , sound, and writing. Nonverbal means, such as body language, Miming

Researchers have divided how communication was transformed into three revolutionary stages: : 

Researchers have divided how communication was transformed into three revolutionary stages:

The first written communication made on stone, which were too heavy to transfer. During this era, written communication was not mobile : 

The first written communication made on stone, which were too heavy to transfer. During this era, written communication was not mobile

In the 2nd Information Communication Revolution, writing began to appear on paper, , clay, wax, etc. Much later the Gutenberg printing-press was invented. Gutenberg created this printing-press after a long period of time in the 15th century. : 

In the 2nd Information Communication Revolution, writing began to appear on paper, , clay, wax, etc. Much later the Gutenberg printing-press was invented. Gutenberg created this printing-press after a long period of time in the 15th century.

Slide 15: 

Johannes Gutenberg 1468 - February German goldsmith and printer who introduced modern book printing. His invention of mechanical movable type printing started the Printing Revolution

Slide 17: 

In the 3rd Communication Revolution, information can now be transferred via controlled waves and electronic signals. Communication meaning is assigned and conveyed in an attempt to create shared understanding.

Slide 18: 

This process requires a vast repertoire of skills in intrapersonal and interpersonal processing, listening, observing, speaking, questioning, analyzing, and evaluating. It is through communication that collaboration and cooperation occur.

Slide 19: 

Listen first carefully Communication is a two-way process Be interested in the people you are communicating with, pay more attention to what they are saying.

Slide 20: 

Be relaxed. Bad body language such as hunched shoulders, toe-tapping or touching hair & other bad habits to be avoided Smile and use eye contact. It’s the most positive signal you can give.

Slide 21: 

Ask questions. Its a great way to show people that you are really interested in them. Be assertive. By this we mean try to value their input as much as your own. . Try for the right balance.

Slide 22: 

When you are speaking try to be enthusiastic when appropriate. Use your voice and body language to emphasis this.

Slide 23: 

spoken. 55% of impact is determined by body language—postures, gestures, and eye contact. 38% by the tone of voice. 7% by the content or the words

Slide 25: 

Listen First acknowledge what you hear, even if you don’t agree with it Before expressing your experience or point of view