Heart and Soul of Facility Managers: : Heart and Soul of Facility Managers: Facilitating Characteristics and Career Paths.
Presented by: Joe M. Samson, CFM, Professor
Architectural Technology and Facility Management Department, Ferris State University.
What is Facility Management? : What is Facility Management? Definition of Facility Management Facility per the International Facility Management Association (IFMA).
….a profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process and technology.
Root of Facility… : Root of Facility… The very word comes from the word “Facilitate”.
The workplace is to facilitate the work of the organization, its staff and customers.
Root of Facility… : Root of Facility… The Facility Manager’s responsibility is to provide a building that truly facilitates the changing workplace.
Facility Managers are Generalists.
Most have a good general understanding of most facility issues, but limited knowledge of any one area.
Facility Management has two main areas of emphasis… : Facility Management has two main areas of emphasis… Planning and Construction.
Maintenance and Operations.
Planning and Construction. : Planning and Construction. Real Estate Management.
Capital Budgeting.
Master Planning.
Space Planning.
Project Programming.
Design Management.
Bidding and Negotiation.
Project Management.
Move Management.
Operations and Maintenance. : Operations and Maintenance. Housekeeping.
All aspects of Maintenance budgeting, planning, and execution.
Planning, integration, and maintenance of building systems such as HVACR, building shell and systems such as electrical, HVACR, mechanical, plumbing, alarms, fire suppression, security, inventory, telecommunications, computer networks, etc.
Can also include planning and operations of facility services such as mail, food, parking, etc.
Today’s presentation… : Today’s presentation… The two parts of Facility Management.
Routes to FM careers.
Facility Management as an emerging profession.
Nine competency areas identified by IFMA (Int’l Facility Mgmt Association).
Ferris State University’s FM career options.
Routes to FM careers… : Routes to FM careers… Where do organizations and hospitals get FM personnel?
How can a hospital identify current employees for development into Facility Management?
What are career paths of current FM personnel.
Routes to Facility Management careers… : Routes to Facility Management careers… Recruit Consultants…
Recruit Persons with other FM experience.
Recruit Talented Persons already within your organization.
Recruit on campuses.
Recruit consultants… : Recruit consultants…
Recruit people with FM Experience. : Recruit people with FM Experience.
Recruit talented people already in your organization. : Recruit talented people already in your organization.
Recruit on Campuses… : Recruit on Campuses…
Routes to Facility Management careers for professionals… : Routes to Facility Management careers for professionals… Architects often move to FM positions dealing with Planning and Construction. (IE. Architect, Planner, Designer, Director of…, Project Manager, etc.)
Engineers often move to FM positions dealing with Operations and Maintenance. (Plant engineer, Facility Engineer, Hospital Engineer, Director of Maintenance, etc.)
Why and how they move to FM positions… : Why and how they move to FM positions… Why professionals move to FM …
Pay.
Challenge.
Stability.
More opportunity than in practice.
How professionals move to FM …
Offered position after serving as a consultant.
Answer ad.
Recruited by placement firm.
Routes to Facility Management careers for non-professionals… : Routes to Facility Management careers for non-professionals… Tradespersons may obtain trade positions within an organization and move into supervisory positions within their trade. Some obtain additional training and move to management positions. (Plumber, carpenter, etc.)
Staffpersons (nurses, secretaries, etc.) may be given FM responsibilities (especially during a move), excel in these positions, and are offered positions managing some aspect of the facility. (Move Manager, Telecom coordinator, etc.)
Why and how they move to FM positions… : Why and how they move to FM positions… Why tradespersons and staff move to FM …
Pay.
Challenge.
Stability.
More opportunity than previous position.
How tradespersons and staff move to FM …
Assigned responsibility during move or special project, show abilities, and are asked or decide to pursue new career in FM.
Rarely move to FM position in another organization until developing skills and experience in current organization.
May take continuing education courses to broaden their understanding of FM as well as their skill base.
Facility Management Develops as a unique profession… : Facility Management Develops as a unique profession… Background.
FM recognized as a profession in early 1980s.
IFMA established early 1980s.
Outgrowth of FMI and NFMA expansion to include non-US members.
FM specific degrees start to appear around 1990.
IFMA recognizes FM specific degrees around 1990.
Facility Management specific degrees … : Facility Management specific degrees … IFMA recognizes FM specific degrees/designations based on 9 competency areas.
Recognized programs apply for recognition and are reviewed every 6 years. (Bachelor and Masters level)
FM Certificates.
Intended for people already working in FM profession or those with other degrees who wish an FM credential.
Recognized Degree Programs… : Recognized Degree Programs… Brigham Young University-BS, Salt Lake City, UT.
Cornell University-BS MS, Ithaca, NY.
Ferris State University-BS, Big Rapids, MI.
FHS KufsteinTirol-Masters, Kufstein, Austria.
Georgia Institute of Technology-MS, Atlanta, GA.
Hanze University Groningen-Bachelors, The Netherlands.
The Hong Kong Polytechnic University-Masters.
Leeds Metropolitan University-web-based distance learning MSC, Leeds, UK.
Wentworth Institute of Technology-BS, Boston, MA.
Recognized Certificate Programs… : Recognized Certificate Programs… George Mason University, Fairfax, VA.
University of California, Berkeley Extension, Berkeley, CA.
University of California, Irvine, Irvine, CA.
University of Washington, Seattle, WA.
There are other degree and certificate programs not recognized. These typically address certain aspects of FM, but not all 9 competency areas.
IFMA Professional Designations… : IFMA Professional Designations… Certified Facility Manager (CFM)
Through IFMA.
3-8 years of work experience, depending on degree earned.
Successful completion of exam.
Renewed at three year interval…renewal requires continuing education units.
Facility Management Professional (FMP)
A designation for entry level or transitioning professionals. (Graduates of recognized programs, members of allied professions, persons new to profession-not ready for CFM)
IFMA’s 9 Competency Areas… : IFMA’s 9 Competency Areas… Planning and Project Management.
Real Estate.
Leadership and Management.
Finance.
Operations and Maintenance.
Quality Assessment and Innovation.
Human and Environmental Factors.
Communication.
Technology.
Categories of skills FMers should have… : Categories of skills FMers should have… Technical.
Business/administration.
Communication.
Verbal.
Written/Graphic.
Good organization.
Empathy.
Quick learner.
Political.
Ferris State University FM Education options… : Ferris State University FM Education options… Bachelor of Science in Facility Management Degree.
On campus degree.
Based on Architectural Technology Competencies (Associate of Applied Science in Architectural Technology).
Integrates business and management courses with facility management specific curriculum.
General FM curriculum.
Requires 10 week internship.
Ferris State University FM Education options… : Ferris State University FM Education options… Certificate in Facility Management.
Requires equivalent of two years college and/or work in facility management related experience…case by case basis.
Totally online.
Four courses…minimum time 15 months.
Bachelor of Science in HVACR Engineering Technology (related)
Associate of Science in Architectural Technology… : Associate of Science in Architectural Technology… FIRST YEAR - FALL SEMESTER (17 semester hours) ARCH 101 Architectural Graphics ARCH 109 Intro to Computer Graphics in Architecture ARCH 112 Structural Materials and Systems ENGL 150 English 1 MATH 116 Intermediate Algebra/Num. Trigonometry
FIRST YEAR - WINTER SEMESTER (17 semester hours) ARCH 102 Architectural Construction Documents 1 (ARCH 101,109,112) ARCH 115 Interior & Exterior Finishes & Systems (ARCH 112) ARCH 244 Historical Development of Western Architecture COMM 105 Interpersonal Communication OR COMM 121 Fundamentals of Public Speaking PHYS 211 Introductory Physics 1 (MATH 116)
Associate of Science in Architectural Technology… : Associate of Science in Architectural Technology… SECOND YEAR - FALL SEMESTER (17 semester hours) ARCH 203 Architectural Const’n Detailing (ARCH 102,112,115) ARCH 223 Statics & Strct’s (ARCH 112, PHYS 211, MATH 116) ARCH 241 Design Fundamentals (ARCH 244, or instr's perm’n) HVAC 337 Mech & Elec’l Syst for Bldgs. (PHYS 211, MATH 116) ENGL 250 English 2
SECOND YEAR - WINTER SEMESTER (15 semester hours) ARCH 204 Arch. Const. Docs 2 (ARCH 203,223, or inst's permn) ARCH 216 Professional Practice (sophomore standing) ARCH 250 Systems Cost Est’g (ARCH 102, MATH 116, or inst's perm’n) PSYC 150 Introduction to Psychology ____ ___ Architectural Elective ____________________
Bachelor of Science in Facility Management… : Bachelor of Science in Facility Management… THIRD YEAR - FALL SEMESTER (15 semester hours) FMAN 321 Principles of FMAN (enrolled in FMAN or inst's perm’n) MGMT 301 Applied Management (junior standing or permission) ENGL 311 Advanced Technical Writing (ENGL 250) STQM 260 Introductory Statistics (MATH 115)
ECON 221 Principles of Economics 1 (MATH 110)
THIRD YEAR - WINTER SEMESTER (15 semester hours) FMAN 309 Comp Appl. for FMAN (FMAN 321, ACAD comp. or instructor's permission) FMAN 322 Project Management (FMAN 321 or inst's perm’n) FMAN 331 Facility Prog. & Design Process (FMAN 321) BLAW 221 Elementary Business Law ECON 222 Principles of Economics 2 (ECON 221)
Bachelor of Science in Facility Management… : Bachelor of Science in Facility Management… THIRD YEAR - SUMMER SEMESTER (4 semester hours) FMAN 393 F-M Internship (completion of JR year or instructor's permission)
More info on internships will follow.
Bachelor of Science in Facility Management… : Bachelor of Science in Facility Management… FOURTH YEAR - FALL SEMESTER (15 semester hours) FMAN 431 Concepts of Space Planning (FMAN 331) FMAN 441 Property Development & Planning (FMAN 321, BLAW 221) FMAN 451 Bldg. Diagnostics & Operations (FMAN 321) ACCT 221 Construction Accounting (MATH 110) ____ ___ Cultural Enrichment Elective
FOURTH YEAR - WINTER SEMESTER (16 semester hours) FMAN 432 Interior Design for Facility Managers (FMAN 431) FMAN 499 Capstone Assessment Thesis (FMAN 393 and senior status) HVAC 483 HVACR Building Systems BIOL 111 Environmental Biology ____ ___ Cultural Enrichment Elective
Certificate in Facility Management… : Certificate in Facility Management… FMAN 321 Principles of FMAN (enrolled in FMAN or inst's perm’n)
FMAN 322 Project Management (FMAN 321 or inst's perm’n)
FMAN 331 Facility Prog. & Design Process (FMAN 321)
FMAN 451 Bldg. Diagnostics & Operations (FMAN 321)
Internship Requirements… : Internship Requirements… Total of 400 hours.
Should provide diverse FM experience.
Internship plan approved by internship coordinator prior to commitment to internship.
Intern sends weekly reports to internship coordinator.
Internship coordinator may visit site.
Supervisor at internship site provides two evaluations of intern to internship coordinator and contacts internship coordinator if problems with intern.
Intern completes final report after internship.
Internship Process… : Internship Process… New sites submit plan for internship to internship coordinator for approval. (anytime)
Internship coordinator sends reminders announcing internship season via email distribution list in Fall Semester (for planning purposes) as well as early in Winter Semester (to remind sites to send announcements).
Approved sites submit job descriptions with intern application requirements to internship coordinator (January – April)
Interested interns apply directly to site.
Selection of intern is site’s decision.
Salary negotiated between site and intern.
Range $8-$17/hour (near home lower end of range)
There are unpaid internships, but few…students usually avoid these…few placements.
Internships typically occur from mid-May to mid-August.
Career Services of Ferris and the AT/FM Department. : Career Services of Ferris and the AT/FM Department. Joe Samson maintains three email distribution lists:
Interns
Current year grads
Alumni
To have job info announced via the distribution list send job description with application info to samsonj@ferris.edu
Joe will forward this info to Barb Renne at Career Svsc, where they maintain job info for alums. They also organize Fall and Winter Job Fairs.
You can contact Barb at 231.591.2658.
Mike Feutz is Chair of HVACR Department. He can be reached at 231.591.2351.
Academic Contacts at Ferris… : Academic Contacts at Ferris…
Past internship sites… : Past internship sites… Spectrum Health.
Priority Health.
Aleda Lutz VAMC, Saginaw.
St Mary’s Hospital, Saginaw.
Mid Michigan Community Hospital, Midland.
Foote Hospital, Jackson.
Royal Victoria Hospital, Barrie, Ontario.
Van Andel Institute.
Howmet/Alcoa, Muskegon.
Johnson Controls-GM Proving Grounds.
Kent County.
John Ball Zoo.
Frederick Meijer Gardens.
Kent Intermediate School District.
Delta Community College.
US EPA, Ann Arbor.
DTE Energy, Detroit.
Sleeping Bear Dunes National Lakeshore.
Collier County, Naples, FL.
Facility Engineering Associates, Fairfax, VA.
Alumni Employers… : Alumni Employers… Spectrum Health.
Priority Health.
U of M Hospital.
Pfizer.
Alticor.
Meijer.
Aramark.
Johnson Controls-GM Proving Grounds.
Frederick Meijer Gardens.
DTE Energy, Detroit.
Collier County, Naples, FL.
Facility Engineering Associates, Fairfax, VA.
General Services Administration, DC.
FM-Systems, Atlanta, GA.
Hyatt Hotels.
TRK Architects, Phoenix, AZ.
Central Michigan University.
Jones Lang LaSalle.
Thank You… For more information contact Joe M. Samson, CFM, Professor samsonj@ferris.edu 231.591.2517 Ferris State University Architectural Technology & Facility Mgmt Dept. 915 Campus Drive, SWN 312 Big Rapids, MI 49307-2291 : Thank You… For more information contact Joe M. Samson, CFM, Professor samsonj@ferris.edu 231.591.2517 Ferris State University Architectural Technology & Facility Mgmt Dept. 915 Campus Drive, SWN 312 Big Rapids, MI 49307-2291 Questions??????????????
Discussion…