Presentation Transcript
Values, Attitudes, and Job Satisfaction: Values, Attitudes, and Job Satisfaction
Learning Objectives: Learning Objectives Contrast terminal and instrumental values
List the dominant values in today’s workforce
Identify the five dimensions of national culture
Contrast the three components of an attitude
Learning Objectives: Learning Objectives Summarize the relationship between attitudes and behavior
Identify the role consistency plays in attitudes
Examine the relationship between job satisfaction and behavior
Identify four employee responses to dissatisfaction
The Importance of Values: The Importance of Values Judgment Content Intensity Stability
Slide5: Types of Values Terminal
Values Instrumental
Values
Unique Values of Today’s Workforce: Unique Values of Today’s Workforce Career
Stage Entered the
Workforce Approximate
Current Age Dominant
Work Values 1. Protestant
2. Existential
3. Pragmatic
4. Generation X Mid-1940s to
Late 1950s
1960s to
Mid-1970s
Mid-1970s to
Mid-1980s
Mid-1980s
through 1990s 60 to 75
45 to 60
35 to 45
Under 35 Hard working; loyal to
firm; conservative
Nonconforming; seeks
autonomy; loyal to self
Ambitious, hard worker;
loyal to career
Flexible, values leisure;
loyal to relationships
Slide7: Power Distance
Individualism or Collectivism
Quantity or Quality of Life
Uncertainty Avoidance
Long-Term or Short-Term
What Are Attitudes?: What Are Attitudes? Cognitive component
Affective component
Behavioral component
Types of Attitudes: Types of Attitudes Job satisfaction
Job involvement
Organizational commitment
Attitude-Behavior Relationship: Attitude-Behavior Relationship Importance
Specificity
Accessibility
Social pressures
Direct experience Moderating Variables Behavioral Influence High Low
Self-Perception Theory: Self-Perception Theory
Attitudes and Workforce Diversity: Attitudes and Workforce Diversity Diversity
Training Volunteer
Work
Slide14: Measuring Job Satisfaction Single
Global
Rating Summing
up Job
Facets
Responses to Job Dissatisfaction: Responses to Job Dissatisfaction Destructive Active Passive Constructive Exit Voice Neglect Loyalty