Lecture 9 11 values and atts post

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Values, Attitudes, and Job Satisfaction: 

Values, Attitudes, and Job Satisfaction

Learning Objectives: 

Learning Objectives Contrast terminal and instrumental values List the dominant values in today’s workforce Identify the five dimensions of national culture Contrast the three components of an attitude

Learning Objectives: 

Learning Objectives Summarize the relationship between attitudes and behavior Identify the role consistency plays in attitudes Examine the relationship between job satisfaction and behavior Identify four employee responses to dissatisfaction

The Importance of Values: 

The Importance of Values Judgment Content Intensity Stability

Slide5: 

Types of Values Terminal Values Instrumental Values

Unique Values of Today’s Workforce: 

Unique Values of Today’s Workforce Career Stage Entered the Workforce Approximate Current Age Dominant Work Values 1. Protestant 2. Existential 3. Pragmatic 4. Generation X Mid-1940s to Late 1950s 1960s to Mid-1970s Mid-1970s to Mid-1980s Mid-1980s through 1990s 60 to 75 45 to 60 35 to 45 Under 35 Hard working; loyal to firm; conservative Nonconforming; seeks autonomy; loyal to self Ambitious, hard worker; loyal to career Flexible, values leisure; loyal to relationships

Slide7: 

Power Distance Individualism or Collectivism Quantity or Quality of Life Uncertainty Avoidance Long-Term or Short-Term

What Are Attitudes?: 

What Are Attitudes? Cognitive component Affective component Behavioral component

Types of Attitudes: 

Types of Attitudes Job satisfaction Job involvement Organizational commitment

Attitude-Behavior Relationship: 

Attitude-Behavior Relationship Importance Specificity Accessibility Social pressures Direct experience Moderating Variables Behavioral Influence High Low

Self-Perception Theory: 

Self-Perception Theory

Attitudes and Workforce Diversity: 

Attitudes and Workforce Diversity Diversity Training Volunteer Work

Slide14: 

Measuring Job Satisfaction Single Global Rating Summing up Job Facets

Responses to Job Dissatisfaction: 

Responses to Job Dissatisfaction Destructive Active Passive Constructive Exit Voice Neglect Loyalty