User Interface Text: Is it OK, Now?

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Presentation Description

Refining User Interface Text. User interface and feedback text creates a "Contract of Interaction" This contract is based upon a shared understanding of "Contexts and Expectations" How not to blow it.

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Is it OK, Yet?Refining User Interface Text : 

Is it OK, Yet?Refining User Interface Text Scott N. Lockhart & Rahul MehrotraHewlett-Packard Company

Introduction : 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra Introduction User interface and feedback text creates a “Contract of Interaction” This contract is based upon a shared understanding of: Contexts and Expectations

Slide 3: 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra Yes! OK

Not OK : 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra Not OK

Initial Observations : 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra Initial Observations People expect meaningful, adequate, and helpful user interface text “Meaningful, adequate, and helpful” are redefined collaboratively, based upon each context

Feedback & Help Messages : 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra Feedback & Help Messages Feedbackthe “all is well” message Alertthe “watch out” message Errorthe “uh-oh!” message

Feedback Message : 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra Feedback Message Yes, OK

Feedback Message : 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra Feedback Message Not OK

Alert Message : 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra Alert Message Yes, OK

Alert Message : 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra Alert Message Not OK

Error Message : 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra Error Message Yes, OK

Error Message : 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra Error Message Not OK

Message Before : 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra Message Before

Message After : 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra Message After

Feedback Essentials : 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra Feedback Essentials Identify the task being performed Indicate the task status: progress or estimated completion time

Alert and Error Essentials : 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra Alert and Error Essentials State the problem Explain the situation Provide a course of action

Feedback Message Content : 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra Feedback Message Content Informs without requiring further user action Reassures user that the task is being completed

Alert Message Content : 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra Alert Message Content Warns of potential pitfalls Provides a way out

Error Message Content : 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra Error Message Content Explains the problem Suggests a course of action

Message Style : 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra Message Style Clear, concise, and consistent Polite, encouraging, and useful

Refining User Interface TextRecap : 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra User interface and feedback text improves software ease of use with meaningful, adequate, and helpfulfeedback within each context Refining User Interface TextRecap

Refining User Interface TextRecap : 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra User interface and feedback text reduces the documentation burden with consistent and effective communication within each context Refining User Interface TextRecap

Refining User Interface TextRecap : 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra Comments…Questions…Observations... Refining User Interface TextRecap ?

Slide 24: 

November, 1997 Is It OK, Now? Refining User Interface TextScott N. Lockhart & Rahul Mehrotra Thanks

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