Spade Research_Consumer_Research

Views:
 
     
 

Presentation Description

Consumer Research services by Spade Reearch

Comments

Presentation Transcript

Slide 1: 

Spade Research A Full Service Market Research Company Spade Research, Sec. 43, Gurgaon, INDIA www.spaderesearch.com

Slide 2: 

Spade Research is a full service market research company, specialized in the Healthcare, Consumer and Social Research. Spade Research has been empowering companies large and small to make informed decisions through market research. Spade Research regularly co-operates with governments and government related organizations in many of projects. Our understanding of the public sector is based on the numerous projects that we conduct for a variety of organizations, including tourism boards, arts council, universities and academic organizations, social organizations and charities. In every study, we bring the technical skills and specific expertise necessary to serve this unique sector. About Us

Slide 3: 

We have our specialized team who are focused and experienced in analyzing customer expectations and the ability of your competition. Spade Research identifies and helps in understanding the critical areas of demand and advising a thoughtful direction. We have our trusted partners in countries like USA, UK. We are based in India and our offices are in Gurgaon and Dubai. Spade Research can work with you to develop a key driver analysis which provides the predictive power to direct actions toward those areas with the greatest leverage to drive customer satisfaction, loyalty, and business performance. Spade Research is your ideal partner for healthcare and Consumer online market research, because: We cover all the relevant markets worldwide All market research analysts are native speakers, each with excellent understanding of the local markets We reach key decision makers directly We offer maximum flexibility for respondents completing our surveys We are well-known amongst healthcare professionals with a high loyalty rate We are fast, accurate, efficient and reliable We are offering online/offline services through our online panels and field staffs Why us

Slide 4: 

Services

Slide 5: 

Overview Spade Research is specialized in vertical like Consumer Research and Social Research . With experience of many years experience in Market Research provide quality work to client to exceed the expectations with focused expertise in Consumer and Social Research Spade Research can take different forms such as ad tracking, brand research, consumer satisfaction research, segmentation research, marketing effectiveness research, purchase patterns, consumer needs and concept testing. All types of consumer research attempt to draw conclusions from customer behavior and use the knowledge to improve marketing activities. For example, segmentation research could indicate that a specific age group makes more purchases of a particular line of products. Targeted marketing campaigns could in turn enhance sales to this age group Consumer Research

Slide 6: 

At Spade Research, we recognize that you want a research agency who can partner with you and deliver relevant market and consumer insights, to inform all parts of your strategy. That is why we design and deliver our market insight services around your core business issues – your products and innovation, customers, stakeholders, brand & communications and channels to market.   We have competence in handling all stages of the research value chain-from formulating research design to presenting insightful reports. At Spade Research we follow an approach wherein the entire research process is broken down into sequential stages, with each stage being handled by a team with special expertise in that field. So while our local team leverages their consulting experience to fine tune the research design, data collection and analysis responsibilities are entrusted with our skilled and efficient operations team in India. This successful harnessing of global resources ensures best in class actionable solutions that are time and cost efficient as well. Contd..

Slide 7: 

Through consumer market research we help in improving product performance, advertising and promotion effectiveness, brand awareness and image, and overall revenue and profitability. We provide the data you need to enhance relationships with your current customers, increase retention and cultivate sales. Once you analyze the opinions of your customers you can funnel your data into winning marketing and customer service strategies. Whether you need a consumer market research survey designed from scratch, or have an existing survey that needs to be administered, Spade Research takes extraordinary initiative to ensure validity, reliability and bias reduction. Our goal is to help you compose a highly relevant survey instrument that will yield sound and valid conclusions while achieving the maximum survey response rate possible. Contd..

Slide 8: 

B2B market research surveys from Spade Research can help your company make smarter business decisions by identifying key data based on your specific needs. By gaining greater insight into the needs, wants and composition of your target market and your competition, you’ll be able to design and implement more successful marketing solutions. Utilizing reliable, accurate and bias-free methodologies, Spade Research’s B2B market research surveys can give you a multi-dimensional view of vital factors that can affect your company’s position in the marketplace. We have developed on of the most robust acquisition channels in the industry.  Utilizing our vast network of specialized recruitment and panel partners, we can reach professionals in virtually any industry and job role.  We then rely on our team of experienced  market research experts to glean insight and actionable conclusions from your data and recommend specific actions designed to drive success. Consumer Research B2B Research:

Slide 9: 

Due to aggressive competition in the market, retaining the existing customer is a big challenge.  While new growth many times requires investment spending, many smart companies have continued to invest in their current customer relationships.  This is because they know the customer relationship equation: “it takes 5 times as much to get a new customer as to keep one” and “loyal customers are your most profitable and your best prospect for new products and services”.  Our well designed customer satisfaction survey can ensure to inform you about customers’ needs and desires. Each project design is customized to meet the specific research objective. Spade Research’s researchers are experts in: Customer Loyalty Customer Satisfaction Customer Service Satisfaction Patient Satisfaction Restaurant Customer Satisfaction Member Satisfaction Consumer Research Customer Satisfaction Research :

Slide 10: 

Spade Research Studies: Brand Research Children/Youth's Research Concept Testing Consumer Research Customer Satisfaction Studies Demographic Research Ethnographic Research Image Studies Media Testing Product Development Omnibus Pricing Studies Product Testing Segmentation Research Senior Citizen/Mid-life Syndicated Research Tracking Studies Usage & Attitude Studies Consumer Research

Slide 11: 

International market research out of one hand with our well-established global partner network we organize even complex international market research studies meeting highest quality standards. Market We Serve India, Egypt, Dubai, Singapore, Malaysia, China, Japan, Thailand, Vietnam, UAE, Kuwait, Bahrain, Bangladesh, Nepal, Sri Lanka, Philippines, South Korea, Taiwan, Pakistan, New Zealand, Indonesia etc. Coverage

Slide 12: 

We understand that accurate data collection on our part is the only avenue to accurate decision making for you. From executive to consumer interviewing, we deliver unsurpassed quality from our staff. About Our Quality Every interviewer monitored & evaluated during every shift. Formal two-day interviewer training. 1:6 supervisors to interviewer ratio. 30% of all work validated by a supervision staff Quality

Slide 13: 

Offices: INDIA Spade Research Sector 43, Gurgaon, Haryana, India Email: pkumar@spaderesearch.com Web: www.spaderesearch.com Contact Us Spade Research, Sec. 43, Gurgaon, INDIA www.spaderesearch.com UAE Spade Research Nehal Building, Al Qusais 1, Opposite of Dubai Grand Hotel Dubai, UAE