Keys to achieving superior performance Preview

Padebi

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Superior performance emerges when talented workers willingly and unreservedly harness and invest their talents in an organized and optimally productive manner. This seminar carefully explores both the employer and employee perspectives in achieving superior workforce performance. It gives you the key to taking performance to a higher level in your organization. In this seminar, you will learn...visit www.starleadership.us to learn more.

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1 www.starleadership.us service@starleadership.us 856-258-9022 Keys to Achieving Superior Workforce Performance Performance Management Series By Peter Adebi

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Keys to Achieving Superior Workforce Performance Copyright © Star Leadership, Inc. All rights reserved. What We Will Cover What is superior workforce performance? HR’s role in cultivating superior workforce performance Keys to superior workforce performance: employers’ perspective Keys to superior workforce performance: employees’ perspective Notable challenges to achieving superior performance

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What is Superior Performance? Superior performance emerges when talented workers willingly and unreservedly harness and invest their talents in an organized and optimally productive manner. Superior performance or high performance is a product of dedicated leadership, careful planning, disciplined execution and a supportive environment. Keys to Achieving Superior Workforce Performance Copyright © Star Leadership, Inc. All rights reserved.

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Human Resources Role HR Today Resource: See the book Human Resource Champions : The Next Agenda for Adding Value and Delivering Results by David Ulrich, University Press, 1997 Business and Strategic Partner HR Administration/ Transaction Processing Change Agent Employee Champion Keys to Achieving Superior Workforce Performance Copyright © Star Leadership, Inc. All rights reserved.

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Human Resources Role HR Trend Moving away from… Moving toward… Reactive: Waits for issues to come to HR before initiating action. Firefighting: Usually lacks a unified approach to problem solving. Writing and enforcing rules: Focuses mainly on sanctions as means of enforcing policies - seen as "policy police." Diagnosis and treatment: Focuses on identifying and resolving issues. Rigid training schedules: Allows little flexibility in adapting training to meet changing needs. Proactive: Gets involved early and designs interventions that forestall problems. Strategizing: Has a systemic approach to problem solving. Partnering: Seeks to develop and implement policies by building and leveraging strong relationships. Prevention and empowerment: Seeks to create the right environment. Needs driven: Training/development can be modified on the fly to meet constantly changing needs.

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Keys: Employers’ Perspective

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Key #3: Keep your talents from thinking about jumping ship. Keys: Employers’ Perspective

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Keys: Employers’ Perspective Key #3: Use motivational tools in these areas Source: Core Motivator Grid® From Star Leadership Tool Kit 2008

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Keys: Employers’ Perspective Key #3: Antecedent and consequence Source: LeadQuest Consulting, Inc. (2008) Keys to Achieving Superior Workforce Performance Copyright © Star Leadership, Inc. All rights reserved.