What We Will Cover :
What We Will Cover Parts of communication and the significance of each part
Effective communication skills
Principles of interpersonal communication
Effective approaches to giving and receiving feedback
How to manage difficult conversations
Presentation and meeting facilitation skills
Barriers to communication and how to overcome them Preview
What is Communication? :
What is Communication? Communication is an exchange of information
between one entity and another.
Workplace communication involves speaking,
listening, observing and the ability to understand
verbal and nonverbal meanings in the
communication process. Preview
Why is Effective Communication Important? :
Why is Effective Communication Important? Effective communication ability ranked first among the desirable personal qualities of future employees (National Association of Colleges and Employers)
Critical for success on the job (survey of 1000 HR Managers and Fortune 500 executives) Preview
Communication: Clarity :
Communication: Clarity Which message is clearer?
“My house is on fire!”
Or
“A magnanimous conflagration is
consuming my domiciliary edifice.” Apply the KISS principle in your writing, speaking
and other forms of communication. Preview
Principles of Interpersonal Communication :
Principles of Interpersonal Communication Interpersonal communication is inescapable.
Interpersonal communication is irreversible.
Interpersonal communication is complicated.
Interpersonal communication is contextual – Communication does not happen in isolation. Preview
To learn more :
To learn more To learn more about the steps for building a high-performing team, visit Star Leadership® at
www.starleadership.us
Contact the author at padebi@starleadership.us