Managing disruptive employees Preview

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Organizations face a tough challenge when key employees exhibit disruptive behavior. Also known as top contributors, these employees possess specialized knowledge or skills that are critical to the success of the business or manage important clients or large accounts that might be lost if they left. Their actions have a direct impact on the bottom line. How can organizations effectively manage these key contributors when they become disruptive? Listen to learn more.

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Managing Disruptive Key Employees : 

Managing Disruptive Key Employees 856-258-9022 www.starleadership.us service@starleadership.us By Peter Adebi Preview

Agenda : 

Disruptive employees: who they are, what they do Common approaches to managing disruptive key employees Why prevalent approaches to managing disruptive key employees are ineffective Agenda Managing Disruptive Key Employees Copyright ® Star Leadership, Inc. Preview

Agenda II : 

The proven, effective approach to managing disruptive key employees Levels of intervention in managing disruptive key employees How to create an environment that promotes desired behavior Agenda II Managing Disruptive Key Employees Copyright ® Star Leadership, Inc. Preview

Disruptive Employees : 

Disruptive employees are those whose pattern of behavior interferes with an organization’s ability to develop and deliver its products and/or services in an efficient and effective manner. Disruptive Employees Managing Disruptive Key Employees Copyright ® Star Leadership, Inc. Preview

Key Employees : 

Possess critical knowledge or skills Hold important leadership position Manage important clients or accounts Have an ownership stake in business Key Employees Also known as top contributors, key employees include those who: Managing Disruptive Key Employees Copyright ® Star Leadership, Inc. Preview

Categories of Disruptive Behavior : 

Excessive self-centeredness Unhealthy fixation on title, skills, connections, etc. Manipulates others, systems to achieve personal goals. Thinks more of self than ought to–Ignores input that does not align with personal views. Categories of Disruptive Behavior Managing Disruptive Key Employees Copyright ® Star Leadership, Inc. Preview

Categories of Disruptive Behavior II : 

Excessive control Show a tendency to micromanage or control every detail of assigned work. Have little regard for work-life boundary. Categories of Disruptive Behavior II Managing Disruptive Key Employees Copyright ® Star Leadership, Inc. Preview

Categories of Disruptive Behavior III : 

Disrespectful behavior Negative behaviors Verbal Abuse Physical Abuse Sexual Abuse Categories of Disruptive Behavior III Managing Disruptive Key Employees Copyright ® Star Leadership, Inc. Preview

Consequences of Disruptive Behavior : 

Low morale Dissatisfied workers Loss of talent Expensive lawsuits Dysfunctional teams Compromised quality Business failure Consequences of Disruptive Behavior Managing Disruptive Key Employees Copyright ® Star Leadership, Inc. Preview

Managing Disruptive Behavior : 

The wishful approach Yield to or make excuses for the disruptive key employee Do nothing and hope the disruptive behaviors go away Avoid speaking with the parties or listening to aggrieved workers Managing Disruptive Behavior Managing Disruptive Key Employees Copyright ® Star Leadership, Inc. Preview

Managing Disruptive Behavior II : 

The beaten path (path of discipline) Feedback Counseling Managing Disruptive Behavior II Managing Disruptive Key Employees Copyright ® Star Leadership, Inc. Preview

To see the recommended approach and the rest of this seminar, visit www.starleadership.us : 

To see the recommended approach and the rest of this seminar, visit www.starleadership.us Next Steps Contact author: padebi@starleadership.us Preview