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Premium member Presentation Transcript PowerPoint Presentation: Little Known Smart Ways To Revise Negative/Neutral Feedback – eBay Feedback Revision Tip By eBay Virtual Assistants www.obvainc.comObjectives of this Presentation: Objectives of this Presentation Introduction Work On A Solution Immediately – Preferably Within 24 hours Send Regular Reminders Deliver What You Promised Who are we? What we believe? What we do? How we work? What we can do for your store? Working Model Thank you!Introduction: Introduction ->> Do you know how top eBay sellers or power sellers manage their store to get 100% or 99% feedback? ->>What makes them to stand top in the competition? ->>Do their customers never face issues? The answer will be obviously “No”. But what do they do differently? ->>They work on the feedback left by their dissatisfied customers immediately to offer them a feasible solution. Let us see the top 3 eBay feedback revision tips shared by our OBVA virtual assistants :Work On A Solution Immediately – Preferably Within 24 hours: Work On A Solution Immediately – Preferably Within 24 hours -> When your customer leaves negative or neutral feedback , respond to them immediately saying that you are working on their feedback to solve their issue. -> Try to offer them immediate solution. If you are not sure about the solution/need to get approval from superiors, ask them 24 hrs time to get back to them. -> This would make them feel confident about your store that you are there to take care of their issues.Send Regular Reminders: Send Regular Reminders -> In this busy world, your customers are busy with their day to day life, just like you and me. -> Therefore, they may not have the time to bother about the eBay feedback revision . So, it is important that you send regular reminders. -> Send friendly reminder emails to your customers for the feedback to be revised. Follow our 4 Rules That OBVA eBay Virtual Assistants Follow To Maintain Positive Feedback.Deliver What You Promised: Deliver What You Promised -> Once your customer has revised the feedback, do deliver what you promised them. -> In cases where feedback was revised by a simple humble request, do not forget to sincerely thank the customer for being nice to you. -> In simple words, acknowledge their help!Conclusion: Conclusion -> We all know the saying “ Prevention is better than Cure”. -> Hence make sure you do your best to be transparent while writing your listing description , return policy etc.. -> If you do not have time to do all that is required, then hire eBay virtual assistants who can work with dedication for your eBay store and help you make it a success!What we do?: What we do? Reliable and quality services at an affordable budget, for your Amazon Online Stores EBay Online Stores Services can be full time, part time and project based Choose the type of services Pay only for what you have usedeBay Store VA Services: eBay Store VA Services We offer complete eBay Store Virtual Assistant Support so that you can delegate and relax. Our services include – Internet Research – Product, Price, and Competitors Writing & promoting your listings Order and inventory management Customer Service, Invoice, Feedback and Claim Documentation and reporting Blogging and Social Media Any other tasks that your online store might need done!What we believe in?: What we believe in? Complete eBay store outsourcing Reduce your operation costs &worries High quality service with efficiency Strict TAT followed Adding value to our clients’ business Flexible Service Integrity We don’t work for your competitor stores in same productPowerPoint Presentation: Our Client Outsourcing manager Internet Research Expert, Social Media Expert, Admin Tasks, Blogger, Customer Service, Online Store Manager Training Updates Reporting FeedbackHow we work?: How we work? Single service or bundle of services for cost savings One point of contact Always contactable Feedback based approach Regular reporting Flexible reporting structure Back up Virtual Assistant at no extra cost You Only Pay for what you useWorking Model: Working Model Retainer Packages 10hrs/week 20hrs/week 40 hrs/week Or more Project based outsourcing Starting from 10 hr projects You only pay for what you use We roll over un-used hours for a month Try us today! We are risk free..Lets get started!: Lets get started! Step 1- Email us email@example.com Step 2 – Our Outsourcing Manager contacts you. We understand what you need. Step 3 – We start work!Thank you: Thank you Contact us today to let us know how we can help! Email- firstname.lastname@example.org You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.