4 Rules For Getting a Good Customer Feedback on Amazon/Ebay


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Slide 1:

4 Rules For Getting a Good Customer Feedback on Amazon/Ebay www.obvainc.com

Objectives of this Presentation:

Objectives of this Presentation Introduction 1. Be honest In Selling Your Item 2. Add Reasonable Shipping Cost 3. Clearly Defined Return Policies 4. Managing Good Customer Service Conclusion

Objectives of this Presentation:

Objectives of this Presentation Who are we? What we believe? What we do? How we work? What we can do for your store? Working Model Thank you!


Introduction One of the important factors in building trustworthy business relationships for your online store is maintaining positive feedback ratings for your store, in Amazon or eBay. Getting positive feedback from your customers will always add more traffic to your business. Here are four strong rules to be followed to get a good customer feedback rating-

1. Be honest In Selling Your Item :

1. Be honest In Selling Your Item Make sure that the products you sell are of good quality. Mention the expiry date, product quantity, brief yet complete descriptions to ensure your buyers take an immediate buying decision. Imagine yourself to be the buyer of the product and ask yourself, " What all I need to do to make this decision ?"

2. Add Reasonable Shipping Cost:

2. Add Reasonable Shipping Cost This is another strong way you can increase your sales. Make sure that you offer low shipping cost than your competitors and add it in your product listing where it is easily visible. Exceed your customers expectations by offering discounts when they order multiple items.

3. Clearly Defined Return Policies:

3. Clearly Defined Return Policies Flaunt your honest business policy by writing a clearly defined return policy for your eBay business and Amazon business. This strategy is followed by almost all power sellers. A well-defined return policy will make your customers buy your products with full satisfaction. When customers are satisfied, your sales will increase on its own.

4. Managing Good Customer Service :

4. Managing Good Customer Service Respond to your customer queries promptly. Do no leave any e-mails un-responded. Do not hesitate to ask your customer to leave a feedback for your store. If your customer is unhappy due to some reasons, try your best to solve the issue immediately. Try for mutually beneficial solution which is acceptable for both of you.


Conclusion Whenever your customers are satisfied, your business will improve due to word of mouth marketing by your existing customers about your products to their neighbors or online friends. If you think you do not have the time to follow the above mentioned powerful steps, you can hire a virtual office assistants to help you become a successful eBay and Amazon seller.

Who are we?:

Who are we? We are a team of A team of Virtual Assistants Experienced in managing Ebay/Amazon Stores Right from Product Idea to Feedback Management And we love to keep OUR and YOUR Customers Happy

What we believe?:

What we believe? Long term business relationships Reduce costs and worries Quality over Quantity Timely Service Delivery Reliable Services Adding value to our clients’ business Flexible Service Integrity We don’t work for your competitor stores in same product

What we do?:

What we do? Reliable and quality services at an affordable budget, for your Amazon Online Stores EBay Online Stores Services can be full time, part time and project based Choose the type of services Pay only for what you have used

How we work?:

How we work? Single service or bundle of services for cost savings One point of contact Always contactable Feedback based approach Regular reporting You only pay for what you use Flexible reporting structure Back up Virtual Assistant at no extra cost

Slide 14:

Our Client Outsourcing manager Internet research Expert, Social Media expert, MS office expert, Blogger, Web designer Training Updates Reporting Feedback

Services we offer:

Services we offer We categorize our customized services in to three, as per your needs. Internet Research Promoting your store and listings Order and inventory management Customer Service Feedback and dispute management Documentation and reporting

Working Model:

Working Model Retainer Packages 10hrs/week 20hrs/week 40 hrs/week Or more Project based outsourcing Starting from 10 hr projects You only pay for what you use We roll over un-used hours for a month Try us today! We are risk free..

Lets get started!:

Lets get started! Step 1- Email us quote@online-business-virtual-assistant.com Step 2 – Our Outsourcing Manager contacts you. We understand what you need. Step 3 – We start work!

Thank you:

Thank you Contact us today to let us know how we can help! Email- quote@online-business-virtual-assistant.com

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