Slide 2:
The six most important words "I admit that I was wrong"
Slide 3:
The five most important words "You did a great job"
Slide 4:
The four most important words "What do you think?"
Slide 5:
The three most important words "May I help?"
Slide 6:
The two most important words "Thank You"
Slide 7:
The most important word "We"
Slide 8:
The least important word "I"
Slide 9:
People will forget what you said, people will forget what you did, but people will never forget how you made them feel. © October/2011 Photos and words from Web. Music: A. Gagnon – Non Dimenticar