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Col Kent R. Waggoner (Ret): 

Col Kent R. Waggoner (Ret) Director, ISU Career Center since Dec 2003 Former Marine (1970 – 1974) USAF (181st Fighter Wing ANG) (1979 – 2003) Bachelor of Science – ISU – Music Ed – 1970 Master of Business Administration – ISU – 1977 Master of Strategic Studies – Air War College – 1998 Small town, Southern Indiana “farm boy” Limited Higher Education Experience Lots of Leadership and Management Experience Leadership positions since 1970 Commanded at many levels Some civilian employment experience

Personal Appraisal: 

Personal Appraisal Getting a job is a full-time job Being unemployed is stressful Structure your time; practice time management Develop a job search plan Maintain an exercise and nutrition regimen Stay “grounded” – faith, family, daily routines Think about a life plan and career goals Schedule time for yourself Laugh and communicate with friends & family Develop a Stress Reduction Plan – The heat’s on!

Personal Appraisal: 

Personal Appraisal Gather Information & Records – Create a “Career Catalog” Separation Papers DD 214 & LES Training Records Honors & Awards Service Personnel Record Security Clearance papers Medical Records Birth Certificate Passport Social Security Card Assignment History Work Samples Community Activities Salary History References Transcripts Diplomas/Certificates Licenses Certifications Organizations & Memberships

Personal Appraisal: 

Personal Appraisal Assess you own personal skills – Be honest Determine your strongest skills Analyze Transferable Skills Identify the skills you enjoy using most Identify the jobs you might enjoy and would probably do well Identify skills you may need to learn for a specific type job Start thinking how skills might fit into a resume Consider how you will discuss skills in an interview

Personal Appraisal: 

Personal Appraisal Determine Your Work Preferences – What do you like? People, Things, or Data Indoors, Outdoors, or Both Big Company or Small Big City, Medium City, Small Town Travel, or Stay at Home Lots of interaction with people, or not Routine, or lots of change Overtime, or not Relocate, or not Full-time, or part time Spare time Hobbies Team Member or Team Leader Goals Previous job most and least liked Dream Job Desired Training Why you left your previous job Work days or nights

Personal Appraisal: 

Personal Appraisal Determine Your Work Values – What’s important to you? Being around interesting people Benefits Blending of Family & Career Clear Expectations Clear Rules Competition Cultural Diversity in the Workplace Flexible Work Schedule Freedom from Stress & Pressure Independence Status & Prestige Involvement in Decision Making Leisure Time Mental Challenge Power & Influence Public Contact Quality of Product Recognition Regular 40-hour week Salary Security Travel Opportunities

The Veteran “Advantage”: 

The Veteran “Advantage” “Free” Leadership Training Conform to Rules and Structure Learn with advanced training Records and record keeping Team membership and leadership Diversity Handling pressure and deadlines Systematic Planning Drug-Free Give & Follow Directions Emphasis on Safety Maturity Security Clearance Initiative Problem Solving Minimum Supervision

“Challenges”: 

“Challenges” Communication – military “alphabet soup” Stereotypes Civilian Dress and Manners Rigid and not creative Only successful due to rank Not “bottom line” oriented Military life is “easier” than civilian life Unrealistic Expectations – expect high pay Credentials – different in civilian world

Career Exploration: 

Career Exploration Doing Career Research – Hit the “books”! Business Magazines Newspapers Chambers of Commerce Colleges & Universities Employment Agencies Internet Library Research Small Business Administration Family, Friends, Teachers, Profs Trade Shows Job Fairs Military Transition Office Department of Labor Volunteer Opportunities

Career Exploration: 

Career Exploration Assess Financial Needs – How much money do you need? Housing Food Transportation Personal Clothing Child Care Debts Sundries Insurance Medical Taxes Miscellaneous

Job Search Strategy: 

Job Search Strategy Get Started – No time like the present! Set Goals Identify jobs that interest you Determine Salary Requirements and Acceptable Range Identify Training you may need to be competitive Include your family in your job search strategy Get Organized Schedule your Time Remember, getting a job is a full-time job

Job Search Strategy: 

Job Search Strategy Employers & Applicants See Things Differently How People Look for Work How Employers Look for Applicants

Job Search Strategy: 

Job Search Strategy Networking Supervisor Spouse Former Employers Former Co-workers Immediate Family Acquaintances Teachers Relatives Close Friends Friends of Friends Parents of Children’s Friends Fellow Military Personnel

Job Search Strategy: 

Job Search Strategy Research the “Target” Company – Dig deep and learn! Number of Employees What does the company “do” Financial Health & Stability Company Competitors Company History & Future Company Locations Salary Range or Hourly Rate Contact Names Employment Activity Titles of Interesting Positions

Job Search Strategy: 

Job Search Strategy The Application Form – Not your resume! Be Prepared Read & Follow ALL Directions Be Neat; type if possible Do not use “see resume” Read, think, then write Answer all questions; use N/A Use Single Line “cross outs” Take time, but work steadily Honesty, honesty, honesty Ask Questions

Job Search Strategy: 

Job Search Strategy Follow up at regular intervals, about every week, until you hear something Work Experience & Reason for Leaving – be prepared for both Position Desired – be specific, not “any” or “will do anything” Salary Desired – OK to use “open”, “negotiable”, or “will discuss in interview” Special Skills, Abilities, and Training – be “civilian” when possible The Application Form – More Details

Job Search Strategy: 

Job Search Strategy Your Cover Letter – To “save” your Resume Should NOT repeat your resume Use standard business letter format Type letter on bond paper that matches your resume PROOFREAD VERY CAREFULLY Sell yourself; make the reader want to speak with you Be formal, polite, honest, and assertive; mention the position and the company Keep the letter to no more than one page Sign and send the original; keep a copy for your records Address the letter to the hiring authority including name and title Do your homework on the company

Job Search Strategy: 

Job Search Strategy Your Resume – To get you the Interview Types – Chronological, Functional, and Combination (see handout) Use “Civilian” Terms NCOIC = Supervisor, Manger, Coordinator TDY or TAD = Business Related Travel PCS = Relocation NCO Academy = Leadership or Management Training O5 = Chief Executive Officer, Chief Operating Officer, Program Director E7 to E9 = Director, Supervisor, Department Manager, Senior Advisor E4 to E6 = Assistant Manager, Line Supervisor, Section Leader E1 to E3 = Production Worker, Assembler, Technician, Assistant Use ACTION verbs that discuss responsibility, results, and relevancy (see handout) Do not list references or mention salary Be positive, creative, and honest Always send a cover letter

Job Search Strategy: 

Job Search Strategy References – People who can and will “sell” you Someone who can attest to your abilities, accomplishments, and qualifications Ask permission and provide a copy of your resume Get 6 to 8; may include both personal and professional Make sure they are employed or recently retired No family members Reference letters should be on company letterhead, if possible Never relinquish the “original”; always supply a copy Include references in your Career Catalog A connection to the “target” company is a plus

Interviews: 

Interviews An in-depth conversation – It’s all about fitting in! Plan to discuss your skills, experience, & training and how they relate to the JOB! You MUST sell you skills, enthusiasm, interest, and understanding of the JOB! Types: Individual – One on one Panel – One vs. many Phone – Often used for screening Stress – Can you handle it? Observational – Task or skill demonstration Interview Stages: Introductory Employer Questions Applicant Questions Closing

Interviews: 

Interviews Be Prepared – It’s all about what you know! Know yourself Know the company Planning makes you confident Practice, Practice, Practice Possible Questions: Why did you leave the military? What are your strengths? Why did you leave your last job? Where do you see yourself in 5 years? What are you looking for in a job? Why are you interested in our company?

Interviews: 

Interviews The Interview itself – It’s Showtime! Be Prepared – Know interviewer(s) name(s) and how to pronounce them. Look Good – Neat, clean, and CONSERVATIVE Be Punctual – Arrive 15 minutes ahead of schedule Be aware of Body Language – Handshake, Posture, eye contact, don’t fidget Carry a Portfolio – extra resumes, pen & paper, calendar, letters of recommendation Be Enthusiastic – Positive & friendly, but not casual; professional and courteous; don’t be negative about anything; sell yourself, but don’t brag Say Thank You – At the end of the interview; follow-up note to EVERYONE Smile – Don’t grin, but smile as you would in any friendly conversation

Interviews: 

Interviews Answering Questions – Listen, think, then speak! Keep answers brief, but be certain to thoroughly answer the question. Use evidence, examples, data, and anecdotes to illustrate your points. It’s OK to pause before answering. Relate your response to the position. Let your answers show how your skills match the company’s needs. Explain HOW you would do a job rather than just saying you can do a job. DO NOT volunteer information you are not asked for – you might talk yourself out of the job. Remember, it’s all about FITTING IN!

Interviews: 

Interviews Illegal Questions – Don’t go there! National Origin/Citizenship – “Where were you born?” Age – “When did you graduate from high school?” Marital/family Status – “What are your child care arrangements?” Affiliations – “What clubs or social organizations do you belong to?” Personal – “How tall are you, and how much do you weigh?” Disabilities – “Have you had any recent or past illnesses or operations?” Arrest Record – “Have you ever been arrested?” Military – “If you have been in the military, were you honorably discharged?”

Interviews: 

Interviews Situational Questions – “What if …………?” Use common sense and apply your knowledge and experience. If the interviewer obviously does not like your answer, consider an alternative. Questions often deal with “difficult” situations. So, be prepared. If the question appears to be an illegal questions, simply state, “If you can tell me how that relates to the position, I would be happy to answer the question.” Interviewer is looking for your: maturity, initiative, emotional stability, thoroughness, confidence, tact, assertiveness, adaptability, honesty, and sincerity.

Interviews: 

Interviews Salary Questions – “The “bottom line” Do not mention salary until the interviewer brings it up. Give a range, rather than a specific amount; allows for negotiation later. Do your homework and have a good idea of an appropriate salary for the position and geographic location. Remember benefits, not just salary, are an important part of compensation. If possible, don’t discuss salary at all until after you have been given an actual offer.

Interviews: 

Interviews Your Questions – “Now you are the interviewer” Be prepared, have 5 or 6 questions prepared in advance, and take notes on the answers. The interviewer may be checking to see how interested you really are. Tie your questions to real situations you have learned about the company, displaying how you will be involved if hired. Be aware of the time allotted for the interview and don’t let your questions cause the interview to run too long. Remember, these questions are for you to gather the information you need, but also to show your genuine interest in the company.

Interviews: 

Interviews Follow-up – “OK, how did I do?” Send a thank you or letter to the interviewer(s). Consider others who helped arrange your interview (administrative assistants, for example). Jot down notes on how your performed – the good, the bad, and the ugly. If you do not get an offer, evaluate possible reasons why. Follow up with a phone call, if discussed in the interview. There may be ANOTHER interview; so, be prepared. Finishing number two, or even number three, might be OK.

Job Offers: 

Job Offers Evaluate – “OK, now I’m in charge.” DO NOT IMMEDIATELY ACCEPT THE OFFER!!! Ask when you must have your decision made. Revisit the reasons you applied in the first place. Don’t forget those things you considered important back at the beginning of this process. Discuss the offer with people you trust – friends, family, previous mentors. What if you have more than one offer at the same time?

Job Offers: 

Job Offers Negotiate – “Remember, they asked you.” Salary – Be reasonable, but not greedy! Paid Vacations – There may be some flexibility here. Health Insurance – Probably not much room for negotiation. Paid Sick Leave – Do days carry over from one year to the next? Savings and Profit Sharing – May be a considerable portion of your compensation. Pension and Retirement – 401K, 403B, company participation, company stock. Others – relocation allowance, child care, stock options, calling card or cell phone, expense account, flex time, telecommuting, automobile, bonuses

SUMMARY!: 

SUMMARY! Veterans have unique skills and talents desired by employers. Civilian employers may not immediately recognize or understand the unique advantages of hiring veterans; so, show them. Finding a job is a FULL TIME JOB! Attack your job search effort like a military mission. Research – cover letter – resume – interview – job offer – decision Don’t accept too quickly. Remember, you need the right job, not necessarily the first one. HAPPY HUNTING!!

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