Change mgt

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By: salman45 (10 month(s) ago)

i would appreciate, if you could send me this presentation on ppt format on salman_ali45@hotmail.com

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It's great. Can I have a copy slian.p@gmail.com?

By: hrbala (16 month(s) ago)

Hi Nayna, It is a presentation with attention to detail.Request to send the PPT to rakeshbalakrish@yahoo.com Appreciate your efforts. regards, Bala

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CHANGE MANAGEMENT Presented by Nayna Garg 1/3/2011 1

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AGENDA What is Change management? Understanding change Factors causing change Organizing for change Types of changes Change management techniques Basic principles of change management 1/3/2011 2

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CHANGE AND CHANGE MANAGEMENT Adoption of a new idea or behavior by an organization. Organizations need to continuously adapt to new situations if they are to survive and prosper. Constant change keeps organizations agile. An indicative of “learning” organizations. 1/3/2011 3

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WHY IS CHANGE SO IMPORTANT? Time compression : information and communication. Interdependence: one economic world. Technology advances : shorter product cycles. Turbulence: political and social. 1/3/2011 4

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CHANGE ORGANIZATIONAL CHANGE WORK CHANGE Change in employees Introduction of new products or services Changes in organizational goals or objectives Machinery Working hours Method of work Job enlargement/ enrichment Job-redesign/re-engineering UNDERSTANDING CHANGE 1/3/2011 5

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1/3/2011 6

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Forces For Change Shifting Demographics Technology Economic Shocks Competition Globalization World Politics 1/3/2011 7

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Purpose shared vision/ values/goals Strategy Structure Workforce Leadership Culture Organization systems Ongoing processes Doing the right things How you achieve your goals Underlying assumptions that drive behavior Who is responsible for what Capacity and capabilities of the people who do the work ORGANIZING FOR CHANGE… 1/3/2011 8

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Types of Changes: 1) Planned 2) Accidental Organizational Change Planned Changes Changes in products and services Changes in administrative systems Changes in organizational size or structure Introduction of new technologies Advances in information processing and communication Accidental Changes Changing employee demographics Performance gaps Governmental regulations Economic competition in the global arena 1/3/2011 9

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CHANGE MANAGEMENT TECHNIQUES Kurt Lewin’s Three-stage Process Prosci’s ADKAR model John P Kotter's ‘Eight steps to successful change‘ 1/3/2011 10

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Lewin’s three step change process . Unfreezing Changing Refreezing Current State Transition State Future State 1/3/2011 11

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Lewin’s Three-Step Process Lewin’s Three-Step Process The first step, “ unfreeze ” involves the process of letting go of certain restricting attitudes during the initial stages of an outdoor education experience. The second step, " change " involves alteration of self-conceptions and ways of thinking during the experience. The third step, " refreeze " involves solidifying or crystallizing the changes into a new, permanent form for the individual. 1/3/2011 12

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PROSCI’S ADKAR MODEL A wareness of the need for change. D esire to support and participate in the change. K nowledge about how to change. A bility to implement the change. R einforcement to sustain the change. 1/3/2011 13

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MAPPING ADKAR Linking ADKAR profile to different channels in organization Communications Sponsor Roadmap Supervisory Coaching Training Readiness Mgmt Awareness Desire Knowledge Ability Reinforcement Awareness Desire Knowledge Ability Reinforcement 1/3/2011 14

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1/3/2011 15 John P Kotter's ‘Eight steps to successful change‘ Increase urgency Build the guiding team Get the vision right Communicate for buy-in Empower action Create short-term wins Don't let up Make change stick

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1/3/2011 16 BASIC PRINCIPLES FOR CHANGE MANAGEMENT Thoughtful planning and sensitive implementation. Change must be realistic, achievable and measurable. Consultation with, and involvement of, the people affected by the change. Face-to-face communication. Treat people with humanity and respect and they will reciprocate. Change must involve the people - change must not be imposed upon the people.

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1/3/2011 17 Provide as much information as possible, to as many employee as possible. Align all organizational systems to support needed changes.

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1/3/2011 18 If You Do Not Change, You Can Become Extinct CONCLUSION