Slide1: Presentation to: [Customer Name] Date: AT&T International Private Line Services


Delivering on Your Demands…: Delivering on Your Demands… What Customers Demand… Consistent Global Services Global Management High Performance Seamless Global Connectivity Security High Reliability and Availability … AT&T Delivers A world-class global portfolio of services Securely designed network with multiple levels of access control End-to-end global management “Best-in-class” performance, service delivery, and operational support SLA - On Time Provisioning SLA Circuit Availability Performance Objective of 100% One enhanced global, scalable, integrated network for all services


Slide3: Delivering on Your Demands… How? AT&T International Bandwidth Services Point-to-Point Connectivity at speeds ranging from 56K to 622M/STM4 End-to-End Private Line Full Channel Service Bilateral (Terrestrial and Satellite)


Delivering on Your Demands…: Delivering on Your Demands… Using AT&T International Private Line Services …


AT&T End-to-End International Private Line Service Provides…: AT&T End-to-End International Private Line Service Provides… A cost-effective solution for high-quality, dedicated, high-speed connectivity Speeds from 64K to 155M/STM1 (Not all speeds available to all countries) A single source for IPL service from the US - Out to Europe, US - Out to Asia, and US – Out to South America Expanded reach between key cities in Europe and key cities in Asia A Single Point of Contact for pricing, contracting, ordering, billing and maintenance Service Level Agreement – On Time Provisioning and Circuit Availability Performance Objective of 100%


AT&T End-to-End International Private Line Services - Worldwide Availability: Country Austria Belgium Denmark Finland France Germany Ireland Italy Luxembourg Netherlands Norway Portugal Spain Sweden Switzerland United Kingdom European City Vienna Brussels Copenhagen Helsinki Paris Frankfort & Munich Dublin Milan & Rome* Luxembourg Amsterdam & Rotterdam* Oslo Lisbon Madrid Stockholm Geneva & Zurich London US-Out Speeds 64K to 1.536M 64K to 155M 64K to 1.536M 64K to 1.536M 64K to 155M 64K to 155M 64K to 155M 64K to 155M 64K to 1.536M 64K to 155M 64K to 1.536M 64K to 1.536M 64K to 155M 64K to 155M 64K to 155M N/A ** *Rome & Rotterdam can only accommodate US-Out speeds to 1.536M maximum ** US to UK available through Full Channel Service Offer Intra-Europe 64K to 1.920M 64K to 155M 64K to 1.920M 64K to 1.920M 64K to 155M 64K to 155M 64K to 45M 64K to 155M 64K to 1.920M 64K to 155M 64K to 1.920M 64K to 1.920M 64K to 2.048M 64K to 45M 64K to 155M 64k to 155M AT&T End-to-End International Private Line Services - Worldwide Availability


AT&T End-to-End International Private Line Services - Worldwide Availability: Country Australia Hong Kong Japan Singapore US-Out Speeds 64K to 155M 64K to 155M 64K to 155M 64K to 155M Intra-Asia 64K to 155M 64K to 155M 64K to 155M 64K to 155M AT&T End-to-End International Private Line Services - Worldwide Availability Country Argentina Brazil Chile US-Out Speeds 64K to 155M 64K to 155M 64K to 155M Inter Region E2E IPL: Asia to Europe


AT&T End-to-End International Private Line Service - Features: AT&T End-to-End International Private Line Service - Features Single-Point-Of-Contact for US to Europe, Intra-Europe, US to Asia, Intra-Asia. Europe to Asia and US to South America connectivity Single bill, customer premise-to-premise (US dollars only) Single contact for circuit maintenance In-country maintenance available 7x24 AT&T BusinessDirect for E-Maintenance Trouble Reporting Create trouble tickets quickly & conveniently online Obtain the status of your trouble ticket online-any time of the night or day High Reliability – SLA for On Time Provisioning SLA Circuit Availability Performance Objective of 100% Satisfies ITU-T recommendations


AT&T End-to-End International Private Line Service - Example: US-Out: AT&T End-to-End International Private Line Service - Example: US-Out INTERNATIONAL DOMESTIC DOMESTIC INTERNATIONAL SERVICE INTERNATIONAL INLAND NETWORK ACCESS ACCESS TA NETWORK Customer Premises Customer Premises GPOP GPOP IPP POP IOC* Supplier Provided Bandwidth AT&T E2E IPL Service * Included in Circuit Price


AT&T End-to-End International Private Line Service - Example: Intra-Region: AT&T End-to-End International Private Line Service - Example: Intra-Region Non-U.S Location Non-U.S. Location ACCESS ACCESS Customer Premises Customer Premises GPOP GPOP AT&T E2E International Private Line Supplier Provided Bandwidth Bandwidth Supplier Provided Bandwidth


AT&T End-to-End International Private Line Service: Benefits : AT&T End-to-End International Private Line Service: Benefits Flexibility: Speeds from 64K through 155M/STM1 Competitive Pricing: Pricing is competitive in the marketplace Simplified Ordering and Billing: Allows you to place one order and receive one bill for the entire circuit Faster Provisioning: Established relationships with the TA’s helps ensure timely installation of the local access and international circuit Service Level Agreement: Circuit Availability Performance Objective of 100% On Time Provisioning Maintenance: 7 x 24 in-country maintenance support provided


AT&T Full Channel Service Provides … : AT&T Full Channel Service Provides … A cost-effective solution for high-quality, dedicated, high-speed connectivity between the US and Bahamas, China, Colombia, El Salvador, Germany, Guam, Guatemala, Honduras, Hong Kong, Israel, Japan, Korea, Malaysia, Mexico, Peru, Philippines, Taiwan, United Kingdom and Venezuela Speeds from 56K to 622M/STM4 Pricing that includes international circuit and non-U.S. access in foreign country; U.S. domestic access is additional A Single Point of Contact for pricing, contracting, ordering, billing and maintenance 7 x 24 Trouble Ticket Reporting AT&T BusinessDirect for E-Maintenance Trouble Reporting Create trouble tickets quickly & conveniently online Obtain the status of your trouble ticket online-any time of the night or day Service Level Agreements Circuit Availability Performance Objective of 100% On-Time Provisioning


AT&T Full Channel Service:: AT&T Full Channel Service: INTERNATIONAL DOMESTIC DOMESTIC INTERNATIONAL SERVICE INTERNATIONAL INLAND NETWORK ACCESS ACCESS TA NETWORK Customer Premises Customer Premises Cable Head TA Intl Gateway Cable Head IPP POP IOC* Access IOC * Full Channel Full Channel Private Line Included in Circuit Price, except Mexico


AT&T Full Channel Service: Benefits : AT&T Full Channel Service: Benefits Flexibility: Speeds from 56/64K through 622M/STM4 Competitive Pricing: Competitive pricing in the marketplace Simplified Ordering and Billing: Allows you to place one order and receive one bill for the entire circuit Faster Provisioning: Established relationships with the TA’s helps ensure timely installation of the local access and international circuit Service Level Agreements: – Circuit Availability Performance Objective of 100% – On-Time Provisioning Maintenance: 7 x 24 Trouble Ticket Reporting


AT&T Half Channel (Bilateral) International Private Line Service Provides: AT&T Half Channel (Bilateral) International Private Line Service Provides Reach -- Available to 80+ countries Terrestrial - 80+ Satellite - 50+ Hi-Cap - 20+ countries Speeds from 56/64K – 622M/STM4 One-Stop-Shopping available in 60+ countries (Single End Ordering and/or Single End Billing) Service Level Agreements (Terrestrial only) – Circuit Availability Performance Objective of 100% – On-Time Provisioning (for selected countries) Diversity and Avoidance AT&T BusinessDirect for E-Maintenance Trouble Reporting Create trouble tickets quickly & conveniently online Obtain the status of your trouble ticket online-any time of the night or day


AT&T Bilateral International Private Line Service: One-Stop-Shopping (OSS): AT&T Bilateral International Private Line Service: One-Stop-Shopping (OSS) Single End Ordering (SEO) Single End Billing (SEB) Led by AT&T or Off-Shore Carrier Applies to Bilateral Terrestrial & Satellite


Slide17: AT&T Bilateral International Private Line Service INTERNATIONAL DOMESTIC DOMESTIC US AT&T 1/2 Channel Non-US 1/2 Channel INTERNATIONAL SERVICE INTERNATIONAL INLAND NETWORK ACCESS ACCESS TA NETWORK Customer Premises Customer Premises Cable Head TA Intl Gateway Cable Head IPP POP IOC* Access Non-US Access IOC* International Private Line *Included In Circuit Price, except Canada & Mexico)


AT&T Bilateral International Private Line Service- Benefits : AT&T Bilateral International Private Line Service- Benefits Flexibility: Speeds from 56/64K through 622M/STM4 Competitive Pricing: Competitive pricing in the marketplace Simplified Ordering and Billing: One-Stop-Shopping provides Single End Ordering and/or Single End Billing Faster Provisioning: Established relationships with the TA’s helps ensure timely installation of the local access and international circuit Service Level Agreements: Circuit Availability Performance Objective of 100% On-Time Provisioning (for selected countries) Maintenance: 7 x 24 in-country maintenance support provided


AT&T International Private Line Portfolio – Summary: AT&T International Private Line Portfolio – Summary Point-to-Point Connectivity at 56K-622M/STM4 End-to-End International Private Line Service U.S. - Europe (16 countries) and Intra-Europe U.S. - Asia Pacific (4 countries) and Intra-Asia Asia to Europe U.S. – South America (3 countries) Full Channel Service US and Bahamas, China, Colombia, El Salvador, Germany, Guam, Guatemala, Honduras, Hong Kong, Israel, Japan, Korea, Malaysia, Mexico, Peru, Philippines, Taiwan, United Kingdom and Venezuela Bilateral Private Line Service (Terrestrial and Satellite) AT&T Half-Channel plus non-U.S. Half-Channel Currently available to 80+ countries