logging in or signing up Feedback: Encouraging Effective Behavior MorseLife Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 1145 Category: Education License: All Rights Reserved Like it (1) Dislike it (0) Added: April 28, 2010 This Presentation is Public Favorites: 3 Presentation Description No description available. Comments Posting comment... By: shahidiqbal (13 month(s) ago) this is an outstanding presentation kindly allow me to download. Saving..... Post Reply Close Saving..... Edit Comment Close Premium member Presentation Transcript Slide 1: Encouraging Effective Behavior Feedback The Effective Manager Series The Takeaways : The Takeaways Build better relationships with your staff Learn to watch behaviors Make better assessments See improved performance Manager’s Responsibilities : Manager’s Responsibilities Team performance Staff retention Build relationships What is feedback? : What is feedback? Performance feedback is the ongoing process between employee and manager, where information is exchanged concerning the performance expected and the performance exhibited. How much is enough? : How much is enough? Do you give enough feedback? Do you get enough feedback? Would you perform better with more feedback? Where is the focus of feedback? : Where is the focus of feedback? The Situation The Person The Behavior Forms of Behavior : Forms of Behavior Facial expressions Words we say How we say them Behaviors are the basis of effective feedback. 5 Forms of Behavior : 5 Forms of Behavior Things we say How we say them Our facial expressions Our body language Our actions Two Types of Feedback : Two Types of Feedback Affirming Positive Specific Encouraging Timely Two Types of Feedback : Two Types of Feedback Adjusting Corrective Specific Encouraging Timely 80/20 Rule : 80/20 Rule 80% 20% The Feedback Model (Starter Edition) : The Feedback Model (Starter Edition) “May I give you some feedback?” “When you [do some behavior].” “Here’s what happens.” [Describe the resulting effect(s) on you or the team.] The Feedback Model : The Feedback Model “May I give you some feedback?” “When you [do some behavior].” “Here’s what happens.” [Describe the resulting effect(s) on you or the team.] “What can you do differently?” or “What are you going to do about this?” Practice, Practice, Practice : Practice, Practice, Practice Write three behaviors that you have observed that require feedback. Write the impact to you and/or the team as a result of those behaviors. Stop and Think About It : Stop and Think About It Can I let it go? Am I angry? Do I want to punish? The Takeaways : The Takeaways Build better relationships with your staff Learn to watch behaviors Make better assessments See improved performance Online Resource for Managers : Online Resource for Managers www.manager-tools.com free registration – all podcasts and forums premium content – $15 per month / $165 per year You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.
Feedback: Encouraging Effective Behavior MorseLife Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 1145 Category: Education License: All Rights Reserved Like it (1) Dislike it (0) Added: April 28, 2010 This Presentation is Public Favorites: 3 Presentation Description No description available. Comments Posting comment... By: shahidiqbal (13 month(s) ago) this is an outstanding presentation kindly allow me to download. Saving..... Post Reply Close Saving..... Edit Comment Close Premium member Presentation Transcript Slide 1: Encouraging Effective Behavior Feedback The Effective Manager Series The Takeaways : The Takeaways Build better relationships with your staff Learn to watch behaviors Make better assessments See improved performance Manager’s Responsibilities : Manager’s Responsibilities Team performance Staff retention Build relationships What is feedback? : What is feedback? Performance feedback is the ongoing process between employee and manager, where information is exchanged concerning the performance expected and the performance exhibited. How much is enough? : How much is enough? Do you give enough feedback? Do you get enough feedback? Would you perform better with more feedback? Where is the focus of feedback? : Where is the focus of feedback? The Situation The Person The Behavior Forms of Behavior : Forms of Behavior Facial expressions Words we say How we say them Behaviors are the basis of effective feedback. 5 Forms of Behavior : 5 Forms of Behavior Things we say How we say them Our facial expressions Our body language Our actions Two Types of Feedback : Two Types of Feedback Affirming Positive Specific Encouraging Timely Two Types of Feedback : Two Types of Feedback Adjusting Corrective Specific Encouraging Timely 80/20 Rule : 80/20 Rule 80% 20% The Feedback Model (Starter Edition) : The Feedback Model (Starter Edition) “May I give you some feedback?” “When you [do some behavior].” “Here’s what happens.” [Describe the resulting effect(s) on you or the team.] The Feedback Model : The Feedback Model “May I give you some feedback?” “When you [do some behavior].” “Here’s what happens.” [Describe the resulting effect(s) on you or the team.] “What can you do differently?” or “What are you going to do about this?” Practice, Practice, Practice : Practice, Practice, Practice Write three behaviors that you have observed that require feedback. Write the impact to you and/or the team as a result of those behaviors. Stop and Think About It : Stop and Think About It Can I let it go? Am I angry? Do I want to punish? The Takeaways : The Takeaways Build better relationships with your staff Learn to watch behaviors Make better assessments See improved performance Online Resource for Managers : Online Resource for Managers www.manager-tools.com free registration – all podcasts and forums premium content – $15 per month / $165 per year