src133hand051706

Slide1: 

John M. Hand Senior Marketing Manager Microsoft Corporation

What Is Knowledge Network?: 

What Is Knowledge Network? Knowledge Network is software for enterprise social networking that helps users collaborate more effectively by automating the discovery and sharing of undocumented knowledge and relationships Connectors Expertise Location

Why Is Microsoft Creating KN?: 

Why Is Microsoft Creating KN? Three Core Beliefs Most information is undocumented It’s difficult to connect to the right person “Weak ties” deliver significant value

Core Belief #1 Most knowledge is undocumented: 

Core Belief #1 Most knowledge is undocumented Employees are more likely to turn to colleagues for information* Not stored in documents Not stored in databases It’s Stored in peoples’ heads Source: Delphi Consulting Group

Core Belief #2It’s difficult to connect to the right person: 

Core Belief #2 It’s difficult to connect to the right person Finding the right person often involves a referral by an intermediary

Core Belief #3“Weak ties” deliver significant value: 

Core Belief #3 “Weak ties” deliver significant value People in our inner circle know basically the same people and the same things that we know People that they know have connections that we don’t have By leveraging “weak ties” we can learn about new opportunities, share new ideas or meet a new person or group of people

The Knowledge Network Solution: 

The Knowledge Network Solution

“Bottoms-up” Relationship Tracking: 

Relationship Data Sources (Digital Clues) “Bottoms-up” Relationship Tracking Applications Leveraging Relationships SharePoint Search Center and People Portrait Pages E-mail Contact Lists Team Sites Instant Messaging Contacts Active Directory Relationships Portraits My Sites Distribution Lists

Privacy ConcernsStriking the Right Balance: 

Privacy Concerns Striking the Right Balance The goal is to strike the right balance between Utility, Simplicity and Privacy Utility is how useful will this software be to me? Simplicity is how easy will this software be to install, upload, maintain and use? Privacy is how much personal information will this software reveal and how much control do I have?

The Simple Privacy Model: 

The Simple Privacy Model Notification Communicate steps of the profile creation and publishing process Customers can expose privacy policy in the client profile wizard Control User can choose which items to include/exclude User can choose from 5 levels of privacy to apply to each profile item to control who is allowed to view that information on the server Administrators can configure the default operation of the client, including opt-in/opt-out and the default privacy visibilities for profile items Administrators can determine which aspects of the product functionality to leverage including external contacts, anonymous results, and DL keywords Consent KN sends no data to the server before the user has approved it Caveat is keywords associated with “public” Distribution Lists – aggregated into DL profiles on the server

Privacy Model – DiagramNotification, control and consent (NCC): 

Privacy Model – Diagram Notification, control and consent (NCC) First pass analysis Install KN Choose Data Sources Accept Privacy Statement Notification Control Consent

Privacy Model – DiagramNotification, control and consent (NCC): 

Privacy Model – Diagram Notification, control and consent (NCC) First pass analysis Install KN Choose Data Sources Accept Privacy Statement Notification Control Consent Incremental analysis – Default is set to every two weeks Profile Review & Approval Upload Profile Run Analysis Incremental Analysis Upload Profile Profile Review & Approval

Anonymous Condition: 

Seeker Initiates search Anonymous Results Anonymous Condition

Knowledge Network: 

Knowledge Network John M. Hand Senior Marketing Manager Information Worker Greenhouse

Making ConnectionsFind The Right Contact You Need To Solve A Problem, Answer A Customer Complaint Or Consult With You On Your Project: 

Making Connections Find The Right Contact You Need To Solve A Problem, Answer A Customer Complaint Or Consult With You On Your Project

The KN ClientSystem Requirements: 

The KN Client System Requirements System Requirements Windows XP SP2 or Vista Office 2003 or Office 2007 Requires Outlook to run in “Cached Exchange Mode” for performance Exchange 2003 or Exchange 12 Active Directory .NET Framework 2.0

The KN ServerSystem Requirements: 

The KN Server System Requirements System Requirements Windows 2003 Exchange XX? Microsoft Office SharePoint Server 2007 SQL 2000 or SQL 2005 Deployed into Office SharePoint Server 2007 server web farm Leverages Office SharePoint Server 2007 administration, provisioning, and deployment infrastructure

KN Release Information: 

KN Release Information Includes both client and server components Software Development Kit (SDK) Shipping Q4 2006 as an add-on to Office 12 Server KN client requires Office 2003 or Office 12 KN server requires Office 12 Server Distributed via Release-To-Web (RTW) download Initially available only in English Language roadmap for V2 will be available at launch (current plan) French, Japanese, Spanish, Chinese, German, and Italian

KN/SPS Integration Summary: 

KN/SPS Integration Summary What does KN add to SPS? Captures, maintains, and surfaces an organization’s tacit knowledge

Slide21: 

Thank You!

Next Steps: 

Next Steps Mailed direct to you 4-6 weeks after the conference – includes all session decks with session audio You won’t miss a thing! http://www.microsoft.com/office/preview Available very soon! Contact information and NewsGroup details on http://www.microsoft.com/office/preview http://www.microsoft.com/sharepoint/community See the 300 Level Session tomorrow, SRC334 10:30 AM same room!

Slide23: 

© 2006 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.