TravelChapter8 2

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The Hospitality Industry: 

The Hospitality Industry Chapter 8.2

Hotels Classified by…: 

Hotels Classified by… Size Location Guest Profile Price Tier Corporate Structure

Urban Hotels: 

Urban Hotels Large properties in the center of a city

Amenity: 

Amenity Anything that makes an experience more pleasant The most popular amenity: Shampoo

Function Rooms: 

Function Rooms Large and small public rooms Rental of rooms for banquets, conventions, and meetings

Health Club: 

Health Club 57% of travelers pick a hotel based on whether they have a health club

Resorts: 

Resorts Hotels dedicated to fun in the sun, scenery, or snow

Islands: 

Islands Magnets for travelers

Club Med: 

Club Med Meals, Wine, Sports Facilities, and Entertainment

All-Inclusive: 

All-Inclusive A resort in which meals, recreation, entertainment, and other amenities that usually cost extra are included in the price

Casinos: 

Casinos Gaming Entertainment Las Vegas is second only to Walt Disney World as the favorite destination in the United States

Ski Resorts: 

Ski Resorts Problem – Seasonality Solution – Developed other attractions: Fall – Leaf Watching Summer – Hiking and Biking

Where did that come from?: 

Where did that come from? Spa – A town in Belgium noted for its mineral water Motel – A combination of the words motor and hotel

Growing Industry: 

Growing Industry Motel growth after WWII was due to the growth of the interstate highway system Airport Hotels – hotel segment has developed faster and made more money than any other segment of the lodging industry Business Travelers are the target market for airport hotels

Courtesy Buses: 

Courtesy Buses Minivans that transport guests and their luggage back and forth between airport and hotel

Suites: 

Suites A hotel unit that separates the living area from the sleeping area in some way Business Travelers Families Extended-Stay Guests

Bed and Breakfast: 

Bed and Breakfast A room for rent in a private home, and the price for the night’s lodging includes breakfast More than 50% of Bed and Breakfast bookings come from the Internet

France: 

France Some of the most delicious meals in France are at Hotels Dinner begins at 8 or 9 and can last more than 3 hours

Dude Ranch: 

Dude Ranch Trail Rides Fly Fishing Hunting Whitewater Rafting Barn Dancing Children’s Programs

Paradores: 

Paradores Spain “Halting Place”

International Hotels: 

International Hotels Portugal - Pousadas Japan – Ryokans Hundreds of years ago Japanese Culture

Short-Term Rentals: 

Short-Term Rentals Kitchens Linens Bedding Maid Service