Presentation Transcript
The Hospitality Industry: The Hospitality Industry Chapter 8.2
Hotels Classified by…: Hotels Classified by… Size
Location
Guest Profile
Price Tier
Corporate Structure
Urban Hotels: Urban Hotels Large properties in the center of a city
Amenity: Amenity Anything that makes an experience more pleasant
The most popular amenity:
Shampoo
Function Rooms: Function Rooms Large and small public rooms
Rental of rooms for banquets, conventions, and meetings
Health Club: Health Club 57% of travelers pick a hotel based on whether they have a health club
Resorts: Resorts Hotels dedicated to fun in the sun, scenery, or snow
Islands: Islands Magnets for travelers
Club Med: Club Med Meals, Wine, Sports Facilities, and Entertainment
All-Inclusive: All-Inclusive A resort in which meals, recreation, entertainment, and other amenities that usually cost extra are included in the price
Casinos: Casinos Gaming Entertainment
Las Vegas is second only to Walt Disney World as the favorite destination in the United States
Ski Resorts: Ski Resorts Problem – Seasonality
Solution – Developed other attractions:
Fall – Leaf Watching
Summer – Hiking and Biking
Where did that come from?: Where did that come from? Spa – A town in Belgium noted for its mineral water
Motel – A combination of the words motor and hotel
Growing Industry: Growing Industry Motel growth after WWII was due to the growth of the interstate highway system
Airport Hotels – hotel segment has developed faster and made more money than any other segment of the lodging industry
Business Travelers are the target market for airport hotels
Courtesy Buses: Courtesy Buses Minivans that transport guests and their luggage back and forth between airport and hotel
Suites: Suites A hotel unit that separates the living area from the sleeping area in some way
Business Travelers
Families
Extended-Stay Guests
Bed and Breakfast: Bed and Breakfast A room for rent in a private home, and the price for the night’s lodging includes breakfast
More than 50% of Bed and Breakfast bookings come from the Internet
France: France Some of the most delicious meals in France are at Hotels
Dinner begins at 8 or 9 and can last more than 3 hours
Dude Ranch: Dude Ranch Trail Rides
Fly Fishing
Hunting
Whitewater Rafting
Barn Dancing
Children’s Programs
Paradores: Paradores Spain
“Halting Place”
International Hotels: International Hotels Portugal - Pousadas
Japan – Ryokans
Hundreds of years ago
Japanese Culture
Short-Term Rentals: Short-Term Rentals Kitchens
Linens
Bedding
Maid Service