where you fit in

BCFPD No. 4 : 

BCFPD No. 4 Chief Springs Expectations. Where we are and where we are going!

Who are we?: 

Who are we? We are the emergency responders for our community. We protect Life, Environment, and property. We are primarily Volunteer service, supported by a small paid staff.

What can you do?: 

What can you do? Our Department and our Community needs you! Participate in training, Respond when your duty shift is up. Respond on greater alarms even when you are not up. Be a leader amongst your peers, show your dedication, by truly participating in training and emergency responses.

Benefits: 

Benefits Who benefits from your services. Our combination service offers the following Cost effective Rapid response for minor calls Depth of forces for major calls Broader variety of skills Resources that are not centralized Volunteers that can respond directly to emergencies or to the station for equipment as needed. Quicker size-ups, quicker on scene times, additional staffing on arrival, additional equipment en-route when needed. Depth of service that can meet our communities needs. Sheer numbers of trained Fire Fighters and EMTs that are available can handle emergencies that an all paid or all volunteer force could not.

Were do you fit in?: 

Were do you fit in? Your paid staff is here to support you as a Volunteer with District No. 4, not the other way around. Respond to emergencies either directly or to the station, do not pass the emergency or the Station. Exception: Think what is needed. Support your fellow Fire Fighter, provide the depth of service that the community needs, additional emergencies, 2nd alarms, and double calls do occur. Stand-by is a noble cause. Volunteer Fire Fighter / EMT’s are the heart of your organization. But one that makes every training and does not respond is safe but not helpful. One that makes every response but does not make training is unsafe and not helpful. Balancing both is where we need you!

Beyond the job descriptionwhat does the Chief expect of You: 

Beyond the job description what does the Chief expect of You Personally Family first Fire Family next Ethical Boy Scout motto Healthy Physically fit Positive attitude Willing to give and take input Professionally Learn your basics Stretch yourself to learn even more Be involved in the Department Other activities, public out reach. Be a member of your shift and the rest of the department

Training and Response Expectations: 

Training and Response Expectations Training Recruit School Be an outstanding student Become a Company Officer Complete your Fire Fighter I Become a Driver Work on being an Engineer Pick an area that you would like to advance in and ask for the extra training. Attend Drills / Training but be a participant. 75% attendance! Help by sharing your knowledge, be an instructor. Respond or WHO WILL? While your shift is up and you are not at work I expect that you respond to 100% of the calls. If you cannot have someone from another shift cover for you. How do you respond Direct to the Station for wild land fire, call ins, equipment calls, if you are passing the station stop at the station. Direct to the Scene, properly equipped, carry your gear, EMT jump bag, Teams of two gather at the scene, listen to the call, stage if needed, be prepared.

Types of calls you should be responding to!: 

Types of calls you should be responding to! ALWAYS CARRY YOUR PAGER On or off shift if you are available, you should respond to any: Any BCFD #4 all Call Structure Fire Auto-Aid or Mutual-Aid Large wild fire More than a single unit has been dispatched. If you are not on the Rig responding Who is protecting our District NOW. YOU ARE When is it OK not to respond? You are off shift and not fit to respond. Minor calls calling for a single engine and Officer and you are off shift (Please monitor the radio during this time in case you are needed.)

You are Benton County Fire Protection District No. 4: 

You are Benton County Fire Protection District No. 4 We are a Volunteer / Combination service Supported by members of your career staff Our Community relies on you to protect them. When they are sick and injured When an uncontrolled fire needs suppressed When no one else can help them they call us to solve their problems

Recap: 

Recap I expect you to carry your pager all the time. I expect you to respond to all emergencies when you are on shift and greater alarms when off shift. Direct or stand-by at the station. I expect you to make 75% of all training, 100% of required training. I expect you to grow with the organization I expect you to keep yourself healthy, safe and your family secure.

The End: 

The End Fire Fighters and EMT’s

Questions?: 

Questions?

OFFICERS of Benton County Fire Protection District No 4: 

OFFICERS of Benton County Fire Protection District No 4 Five areas that the Chief places his expectations; Communications Personnel Training Emergency Response Administration

Communications: 

Communications Face to Face Officer to Fire Fighter Positive presentation, body language, tone of voice (non-demeaning, nondiscriminatory) Written Reports Run reports in hours not days, equipment reports, personnel reports. Bay talk, and grapevine

Personnel: 

Personnel Who are you in charge of? Group dynamics Personal contact at least weekly Who is working for you? Personal needs Special needs, special attention Can you address these needs

Personnel cont.: 

Personnel cont. Keep your people well informed Give praise when disserved Recognize their skills and utilize them Give the extra training that is needed and wanted Give them the extra duties that some of them want Give them the answer they deserve not the one they want, the truth. Be a situational Leader.

Personnel cont.: 

Personnel cont. Discipline Progressive Verbal (you keep track in writing in your personal note book) Written (you take to the next level and the written facts are kept in a personnel file.) Written reprimand (you take to the next level and the written facts are kept in a personnel file but, some form of action is taken.)

Personnel cont.: 

Personnel cont. Discipline continued Coaching Mentoring Positive written reprimand. Action plan for change Decision agreement.

Personnel cont.: 

Personnel cont. Discipline continued Near fatal or fatal examples of worst to least Drunkenness, impaired on scene or at the station Intentionally harming someone Driving that can harm someone Uncontrolled anger, rage Verbal abuse, harassment, Disregard for orders, disobedience towards an officer Theft Anger, foul language, un-appropriate attire Disrespectful conduct, to public or other member

Personnel cont.: 

Personnel cont. Discipline continued Inform up the chain of command Some times action must be taken. (Make sure you are cooled off) follow the rules and policies. Sending someone home. Make sure you are right, if you are make sure they are safe, non-discrimination. Document, document, inform your superiors ASAP Lead by example. Everyone makes mistakes, be human, but be firm. Do as I do not as I say, (walk the walk and talk the talk) Be socially part of the group it’s OK and wanted.

Training: 

Training Attendance Leading by example, learn by leading Participate in drill, training, classes, experiences. Be the teacher, the student, the instructor that you always wished you had. Mentor, coach, teach, lead and most importantly listen.

Training cont.: 

Training cont. Attend, every drill night possible, no less than 75% By participating show your enthusiasm, get your shift involved with what is being taught. Be prepared to instruct even if it’s not your drill, you can add to the learning experience by adding your knowledge at the appropriate time. When instructing, be prepared, do your research, make sure you are a master at what you are trying to convey. Follow through, if questions are asked answer them, maybe not right then and there but follow through. The more you involve your fellow Fire Fighters the more they will learn.

Training cont.: 

Training cont. Know your weakness and find ways to over come. Take extra training or classes. Take extra time to prepare Find the expert to assist you Go the extra mile Offer to help those who need it. Make your shift the best (Not to embarrass the other shift because they maybe your shift soon). But so you know when the alarm rings they will be confident, trained, skilled and come home.

Emergency Response: 

Emergency Response Lieutenants When on shift and available you are to respond to every call with-in the District. If you are unable to cover your shift make sure you find coverage. 100% while on shift and available. Only Officer to respond out of the District on Auto-Aid or Mutual Aid are on the responding units. Unless asked specifically. (EROG or other IMT position on larger calls will be staffed as we can). Chief Officers will always respond to greater alarms or when needed for staffing with in our District.

Emergency Response: 

Emergency Response Who’s in Charge? First arriving senior member that; Has two way communications Has the knowledge, skills, ability and experience to be in command. This member can keep command, pass command, or be relieved of command by a more senior member or ranking Officer. (But, if they are doing a great job and you do not need the hands, make it a learning experience). If you are the first arriving Officer and in your judgment need to take action to positively change the outcome of the incident do so, but you should be passing command if possible.

Emergency Response: 

Emergency Response I like to say, “Respond as if the call is one of your family members, but remember your children are playing on the streets.” Are the right resources en route and are there enough resources to positively affect the out come of what I am responding to? If not take command.

Administration: 

Administration When you become an Officer you will assume many administrative duties. You are the gate keeper to the line members and to the Chief Officers. You must be willing to have open, honest, blunt communications up and down the chain of command, both during emergency incidents and during the drudgery of day to day activities. You must make sure that your people follow through both line members and Chiefs.

Administration cont.: 

Administration cont. I have gone through the major areas of your responsibilities, but there is more. You are expected to give your input, advice, your time, verbally and sometimes in writing to the following list of duties. Personnel issues Equipment issues Internal issues Out side agency issues

Administration cont.: 

Administration cont. Personnel Verbally keep them apprised of the going on’s of the District Written communication such as: Important dates, times, event, changes in the District Personnel actions E-mails to keep in touch Accident forms, both paid and volunteer member Personally following through If someone needs assistance Bad call Injured Family troubles Replacement or repair of PPE

Equipment Issues: 

Equipment Issues Making recommendations Being the hands on expert of our equipment Filling out and filing the proper forms for lost, broken, damaged equipment. Making sure equipment is placed back in full service. Helping clean and restore equipment New equipment needs during budgeting.

Internal Issues: 

Internal Issues Know the following Policies Rules SOGs Where do you get an accident form, what is the difference when a volunteer has an accident and one of the paid staff. Where do I report repair requests or broken equipment. Who is in charge of what divisions. Incident reports will be completed in hours, not days, complete the incident reports for large, unusual call, with injuries, casualties upon return from that call. Normal calls with in the shift that they occurred.

Outside Agencies: 

Outside Agencies Know your boundaries Cooperate with outside agencies to the fullest extent you have authority to. We frequently deal with; SECOMM Public works City and sometimes County City Building Official Fire Marshal City and County Police, City, County and State Patrol Clean Air Authority Other Districts and City Fire Departments, Do you know who their Chiefs are, their Officers.

RECAP: 

RECAP Communications Personnel interactions Training Emergency Response Administrative duties

Questions?: 

Questions?