Globalinx Rep Training Bernard McCargo

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Slide1: 

VoIP Product Review

Training Agenda : 

Training Agenda VoIP- What is it? Where is the Industry going? VoIP Basics VoIP Retail Plans and Pricing Equipment/Self Installation Sign Up Process FAQ’s Customer Applications Support Competition

What is VoIP?: 

What is VoIP? Voice Over Internet Protocol=VoIP Phone service is delivered to you via any high speed Internet connection, anywhere in the world Cable Internet / DSL T1, Commerical DSL or Cable WiFi Phone service that works over the Internet instead of over old-fashioned telephone lines Power and a high speed connection to the Internet are the only requirements to use our service

Where is the Industry going?: 

Where is the Industry going? 18 million customers by 2009! 43.9% growth rate $5.1 billion in revenue by 2009

Market Driver – US Broadband Users: 

Market Driver – US Broadband Users United States broadband connections forecast

VoIP Basics : 

VoIP Basics Why would a customer use this service? Save $$$ Enhanced features and functionality Unlimited calling in the U.S and Canada Low International Rates Take your phone with you Video

Business/Residential Plans : 

Business/Residential Plans What do all plans have? Monthly fee Unlimited GLOBALINX To GLOBALINX calling worldwide 1 year agreement Choice of device International calling All basic calling features (voice mail, call waiting, call forwarding, call blast etc.) 1x set up fee- $44.95 Shipping Cost- Varies by device ($12.95 or $14.95) E911- $1.95 $1.50 Regulatory Compliance Fee

GLOBALINX Home Unlimited: 

GLOBALINX Home Unlimited $24.95/month Unlimited US & Canada calls US phone number (area code) of your choice Voicemail, caller ID, ID block, call waiting, 3-way calling, call forwarding, do not disturb, *69, all FREE!!!! Local Number portability (LNP) - Keep your existing telephone number (where available) E911 service Reps receive a $5 discount, only pay $19.95! Low International Rates- See attached

GLOBALINX Home International: 

GLOBALINX Home International $49.95/month In addition to unlimited calling to the US and Canada, UNLIMITED CALLING to select countries and areas in Asia, Europe, and Latin America!!! US phone number (area code) of your choice Voicemail, caller ID, ID block, call waiting, 3-way calling, call forwarding, do not disturb, *69, all FREE!!!!

GLOBALINX Home International: 

GLOBALINX Home International Argentina Argentina Buenes Aires Autralia Austria Vienna Bangledesh Chittagong Bangledesh Dhaka Belgium Belgium Brussels Brazil Belo Horizonte Brazil Rio De Janeiro Brazil Sao Paulo Chile Chile Santiago China China Bejing China Fuzhou China Guangzhou China Mobile China Shanghai Czech Rep Czech Rep Prague Estonia Finland France France Paris Germany Greece Greece Athens Hong Kong Hong Kong Mobile Hungary Hungary Budapest Ireland Israel Israel Tel Aviv Italy Japan Korea South Korea South Seoul Luxembourg Malaysia Malaysia Kuala Lumpur Mexico Guadalajara Mexico Leon Mexico Mexico City Mexico Monterrey Mexico Puebla Mexico Queretaro Mexico San Luis Patosi Netherlands New Zealand Norway Panama Panama City Peru Lima Poland Poland Krakow Poland Warsaw Portugal Portugal Lisbon Puerto Rico Russia Moscow Russia St.Petersberg Singapore Spain Sweden Switzerland Taiwan Taiwan Taipei UK UK London Vatican City Venezuela Caracas Virgin Island USA See the GLOBALINX web site for the most current listing of included countries.

Freedom Unlimited Videophone Plan : 

Freedom Unlimited Videophone Plan Voice & Video service* $199.95 videophone $24.95/month Includes: Unlimited US & Canada calls Unlimited GLOBALINX TO GLOBALINX calling Voicemail, caller ID, ID block, call waiting, call forwarding, do not disturb, *69, all FREE!!!! Number portability E911 service Great international rates *Video is only compatible with GLOBALINX Customers utilizing this version of the video phone.

GLOBALINX Business Basic: 

GLOBALINX Business Basic $19.95/month 250 minutes/month US & Canada calls US phone number (area code) of your choice Voicemail, caller ID, ID block, call waiting, 3-way calling, call forwarding, do not disturb, *69, all FREE!!!! Local Number portability (LNP) - Keep your existing telephone number (where available) E911 service Low International Rates- See attached

GLOBALINX Business 2000: 

GLOBALINX Business 2000 $34.95/month 2000 minutes/month US & Canada calls US phone number (area code) of your choice Voicemail, caller ID, ID block, call waiting, 3-way calling, call forwarding, do not disturb, *69, all FREE!!!! Local Number portability (LNP) - Keep your existing telephone number (where available) E911 service Low International Rates- See attached

GLOBALINX Business Unlimited: 

GLOBALINX Business Unlimited $39.95/month Unlimited US & Canada calls US phone number (area code) of your choice Voicemail, caller ID, ID block, call waiting, 3-way calling, call forwarding, do not disturb, *69, all FREE!!!! Local Number portability (LNP) - Keep your existing telephone number (where available) E911 service Low International Rates- See attached

Minute Man Press: 

Minute Man Press

National Association of Real Estate Brokers: 

National Association of Real Estate Brokers

GLOBALINX Videophone (rear panel view): 

GLOBALINX Videophone (rear panel view) Push button style power switch The Power Input Connector Serial Port Connector A/V interface which provides audio/video input and output The extension to an external microphone The left port is the default Ethernet connection USB interface

Linksys 2 port ATA: 

Linksys 2 port ATA COST-Promotional Offering FREE with service, Normally $19.95! Includes: The SPA-2100 features two POTS (Plain Old Telephone Service) ports for connection to existing analog telephones, fax machines, PBX and key system communication platforms. The SPA-2100 includes an Ethernet interface for connecting to a home or office PC (LAN) as well as an Ethernet connection to the broadband modem or router (WAN).

Linksys 941: 

Linksys 941 -COST- $139.95 with service The Linksys SPA-941 is a high quality, SIP based executive desk phone. Features a large, hi-res pixel display, full duplex speakerphone up to (4) line appearances (with 942) (1) RJ-45 10BaseT Ethernet Port High Quality, Distinctive ID Hi-Resolution Pixel Based Display Larger Display 128 x 64 Four Line Keys Four Soft Keys Headset Port 2.5mm Full Duplex Speakerphone

How Easy is GLOBALINX to install?: 

How Easy is GLOBALINX to install? How do I setup my GLOBALINX adapter?

How Easy is GLOBALINX to install?: 

How Easy is GLOBALINX to install? How do I setup my GLOBALINX adapter?

How Easy is GLOBALINX to Install?: 

How Easy is GLOBALINX to Install? How do I set up my GLOBALINX Video Phone?

How Easy is GLOBALINX to Install?: 

How Easy is GLOBALINX to Install? How do I set up my GLOBALINX Linksys 941/942 phone?

Home Phone integration: 

Home Phone integration D-mark Connection Disconnect the current telephone line from the house Line split Run telephone lines throughout the house Multi-handset cordless One connection will allow all handsets to function

VoIP Sign Up Process: 

VoIP Sign Up Process Direct customer to your web site Click on “sign up now” Select “new to service” and then “continue” Choose plan and device and then “continue” Choose country, state, city, area code, exchange, and last 4 digits and then “continue” Enter account information: first/last name, email etc. and then “continue” Enter credit card info, billing address (shipping address and 911 address if different than billing) and then “continue” Verify all of the information previously submitted for accuracy and then click “continue” Verify that equipment, service and charges are accurate, click the checkbox to verify agreement to the GLOBALINX terms and conditions, then click “purchase”

LNP-Local Number Portability: 

LNP-Local Number Portability Go to www.globalinx.com Click on “availability” and scroll down to the link for “ VoIP Number Portability Authorization” Print and complete this form and submit it to the number on the bottom along with a copy of your recent phone bill.

Control Panel: 

Control Panel www.GLOBALINX.com – enter username and password in top right hand corner of the site User name=10 digit VoIP phone number Password- Last 4 digits of your phone number Customer interface that allows customers to make real time changes to their account Call Blast Voicemail E911

Competition: 

Competition

Customer Applications : 

Customer Applications Customers looking to reduce phone bill Customers who want to upgrade to broadband without increasing their total monthly telecom expenses Customer that has family/friends in other states or countries wanting to communicate inexpensively Customers who make frequent international calls Customers that do not have a choice for local service in their area Customers that travel and would like to take their number with them

FAQ’s: 

FAQ’s Review WWW.GLOBALINX.COM for all FAQ’s

Support Contact Info: 

Support Contact Info customersupport@globalinx.com techsupport@globalinx.com billing@globalinx.com 866-418-1495- GLOBALINX General Customer Service Line

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