Work Attitude & Motivation : Work Attitude & Motivation The Work Attitude and Motivation is a unique assessment that helps you achieve high performance at individual, team and organizational levels by revealing key motivational information and decoding behavior in the work-context LightMotive | T. +41 (0)22 361 36 76 | Contact: www.assessments-lightmotive.com Reveal People Excellence
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Out-of-the-box Solutions Motivational and Attitudinal Patterns : Motivational and Attitudinal Patterns What we call Motivational and Attitudinal Patterns, are often called “Metaprograms” in the realm of cognitive psychology
These patterns are unconscious filters/translators that are part of how we construct and confirm (interpret) our model of the world
Since these patterns are a major determinate of what we perceive at any given time, they impact directly how we interact with ourselves, others, and the world around us
Although Motivational and Attitudinal Patterns are universally shared, the way we apply them varies from person-to-person and context-to-context LightMotive | T. +41 (0)22 361 36 76 | Contact: www.assessments-lightmotive.com Slide 3: The roots of the Inventory for Work Attitude and Motivation are in the field of cognitive psychology in the study of the relationship between language and behavior
Individuals store in memory and retrieve experience on the basis of language. Our stored experiences include both facts (information) and emotions (feelings)
Early research in the field revealed that people who use certain kinds of language patterns tend to exhibit certain kinds of behavior patterns; that is, similar language manifests in similar behavior
There is a direct link between language and behavior in a context—similar language manifests in similar behavior! Motivational and Attitudinal Patterns LightMotive | T. +41 (0)22 361 36 76 | Contact: www.assessments-lightmotive.com Language and Motivation : Language and Motivation Words can incite physical and emotional reactions
Words and phrases serve as verbal triggers or “hot buttons”
If a “hot button” is activated by language or a situation, it can:
Motivate us to action (get us going) in the desired direction;
Keep us from being motivated by something; or
Motivate us in the opposite direction of the desired action LightMotive | T. +41 (0)22 361 36 76 | Contact: www.assessments-lightmotive.com Importance of Motivation & Attitude : Importance of Motivation & Attitude Motivational and Attitudinal Patterns are part of our behavioral habits that impact thinking , decision making , and behaving by helping us manage our experiences.
Motivational and Attitudinal Patterns help us manage experiences by:
Filtering what goes on around us
Translating the “Admits” into our sense of “reality”
Motivational and attitudinal patterns are very powerful influences on personality, emotions, competencies, and the resulting behavior from all of these factors. In the end, our behavior is what determines our performance . LightMotive | T. +41 (0)22 361 36 76 | Contact: www.assessments-lightmotive.com Importance of Motivation & Attitude : As a result of the connections and relationships, motivational and attitudinal patterns turn out to be a major force in predicting performance levels in given contexts
In spite of their importance, motivational and attitudinal patterns are relatively “invisible” to the person and almost “off the radar” of human resource and organization development specialists Importance of Motivation & Attitude LightMotive | T. +41 (0)22 361 36 76 | Contact: www.assessments-lightmotive.com The Visible and the Invisible (Iceberg) : The Visible and the Invisible (Iceberg) Actions/Words Vision Mission Goals Attitudes Values Motivations Invisible Factors = 80% Visible Behavior= 20% Preferences iWAM assessment VSQ assessment Basic Assumptions : Basic Assumptions All behavior is motivated.
Motivation and attitude are not abilities.
Abilities/Competences determine whether you can do something; Motivation and Attitude influence whether you want to do it .
You are not likely to be able to perform an act that requires an ability you do not have, but you can behave in ways that are contradictory to your motivational and attitudinal patterns in a context if you choose to do so—you can override your predominant desire LightMotive | T. +41 (0)22 361 36 76 | Contact: www.assessments-lightmotive.com Basic Assumptions : Basic Assumptions If you are in a situation that requires you to behave, for a long period of time, in ways that contradict what you want to do, it will consume more energy than if you were doing what you want to do and will be de-motivating. LightMotive | T. +41 (0)22 361 36 76 | Contact: www.assessments-lightmotive.com MAPs and the Role of Context : MAPs and the Role of Context Context = Frame of reference we put around a situation.
We put different frames around different life situations and roles (e.g., job, recreation, family, holidays…).
The different frames or contexts may have an impact on our motivational and attitudinal patterns .
As a result, we may be motivated to behave in different ways in different situations.
To understand someone’s behavior, we have to understand the context (framework) within which he or she is operating and the motivational and attitudinal patterns associated with that context LightMotive | T. +41 (0)22 361 36 76 | Contact: www.assessments-lightmotive.com MAPs and Performance : MAPs and Performance Performance is impacted by motivation and attitude.
Certain jobs and roles require certain kinds of motivational and attitudinal patterns.
Assuming you have the ability, the more closely your motivational and attitudinal patterns match the requirements of a role:
(a) the more you are motivated to perform that role, and
(b) the better you are likely to be in that role.
In working with others, the extent to which you understand your MAPs in a context and how those MAPs match with or differ from others’ , the more effective you can be in having a successful relationship and in creating positive outcomes LightMotive | T. +41 (0)22 361 36 76 | Contact: www.assessments-lightmotive.com The Performance Formula : The Performance Formula Motivation & Attitudes X Criteria (Values, & Beliefs) X Abilities & Competences = RESULTS/Outcomes
The Performance Formula, supported by research, shows that Motivational & Attitudinal Patterns, Criteria (that include our values, goals and beliefs), and Abilities/ Competences interact to create behavior that generates Results (Outcomes)
The more you understand which factors influence performance in what ways, the more effective you will be in predicting and managing performance and outcomes
Motivational & Attitudinal Patterns are the key to the understanding to what extent and how motivation and attitude drive performance. LightMotive | T. +41 (0)22 361 36 76 | Contact: www.assessments-lightmotive.com The Performance Model : The Performance Model Context
(Job/role) Relationship Expectations Challenges Tasks Culture of the Country Environment Organizational Culture I
t Attitudes &
Motivation Values & Beliefs Abilities & Competencies E
t = my reality = my decision O
s Emotions (EQ) By P. Merlevede MIA-MCS Invisible
20% A Groundbreaking Assessment tool : A Groundbreaking Assessment tool The Iventory for Work Attitude and Motivation (iWAMä) was developed in the United States (2000’s), is used globally, and is available in 14 languages
The iWAM is a unique, online assessment tool that measures 48 Motivational and Attitudinal patterns (cognitive filters)
No other test measures Motivational and Attitudinal patterns
It is a Powerful predictor: 40-65% as opposed to 15-30% or even less like other factors measured by other tests
Context specific /sensitive results – more applicable in work context and business environment
A lot more information – 48 categories/patterns measured as opposed to 4 or 8 by other test and it does not “put people in a box” ! LightMotive | T. +41 (0)22 361 36 76 | Contact: www.assessments-lightmotive.com Examples of Motivational and Attitudinal Patterns measured : Examples of Motivational and Attitudinal Patterns measured Proactive : Does the individual want to take initiative or make things happen?
Goal Orientation : Does this person want and need goals in his/her work?
Decisions : Does this person want to make her/his own decisions or get input?
Task Orientation : Will he or she look for alternatives or prefer to follow procedures?
World View: Does this person want to see the big picture or pay attention to detail?
Communication: Gives more attention to words (content) or non-verbal behavior?
Work Environment: Does she prefer to work alone or have lots of contact with people?
Responsibility: Does he want sole responsibility or to be more of a team player?
Time Orientation: Is the individual’s attention on the past, present, and/or future?
Convincer Data: What is the best way to provide information to convince this person?
Rules : How much will this person want to follow the rules? To accept diversity?
. . . and much more…! LightMotive | T. +41 (0)22 361 36 76 | Contact: www.assessments-lightmotive.com Case Study – Team Development:Turning Great Individuals into a Great Team : Case Study – Team Development:Turning Great Individuals into a Great Team Talented leadership team in turmoil, working well separately, but when mixed, performance went down. They were unable to solve difficulties, the President needed help to improve teamwork and performance.
Every leader on the team filled out the iWAM
Everyone received individual feedback and agreed to participate in a team session
Team session with consultant explaining what high and low scores in a pattern meant and how differences might play out in the team
Senior manager and direct report with the help of consultant used paired comparison results to understand similarities and differences, sources of synergy and dysfunction
Leaders admitted having discovered something very useful that was ‘off the radar’ with great personal development exercises! LightMotive | T. +41 (0)22 361 36 76 | Contact: www.assessments-lightmotive.com - Applications : Team building
Performance & Productivity improvement(Model of Excellence)
Leadership development, Succession planning
Recruitment & Selection (Behavior Strategy)
Talent & Retention Management
Abilities & Career Assessment - Applications LightMotive | T. +41 (0)22 361 36 76 | Contact: www.assessments-lightmotive.com Slide 18: Do not hesitate to leave with us the result you would like to achieve or the issue you want to solve
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