kRUNAL THAKKAR

Slide 1: 

“Once a word goes out of your mouth, you can never swallow it again."

Slide 2: 

Communication

Communication : 

Communication It is a process of transferring information / data / ideas / thoughts from one person to another.

WHY communication? : 

WHY communication? To develop information & understanding, necessary for group efforts. To foster an attitude which is necessary for motivation, cooperation and job satisfaction. To adopt change at the required speed. To satisfy basic human needs for recognition & sense of belonging. To improve the existing relationship with the superior, peers and subordinates.

Slide 5: 

The tongue is the only instrument that gets sharper with use.

Why effective communication : 

Why effective communication To create understanding in the thinking of the person receiving the communication. To exactly replicate the ideas/ thoughts in the mind of the receiver.

In Effective Communication : 

In Effective Communication The sender sends the idea/ thought/information/data. The receiver accepts the idea/ thought/information/data. The data/information perceived by the receiver is exactly the same as send by the sender.

Slide 8: 

“The most Important thing in Communication is to hear what isn’t being said.”

Slide 9: 

LEAN FORWARD AND WATCH THE CENTRE LEAN BACKWARD AND WATCH THE CENTRE

Topics included in the presentation : 

Topics included in the presentation Communication process Verbal communication Non-verbal communication Inter-personal communication Zones of communication Tips for effective communication Barriers to effective communication

Communication process : 

Communication process Sender En-coding Original Message Receiver Medium Decoded message Feedback Encoded message De-coding Original Message

Verbal communication : 

Verbal communication What is being figured-out when you are talking/communicating? -Voice -Tune of the voice -Speed of the language -Words

Slide 13: 

Identify the thin line difference

Slide 14: 

Identify the Bigger Line

Non- verbal communication : 

Non- verbal communication What is being pictured while communicating? - Facial expression - Gestures - Hand movements - Eye contact - Body movements - Distance between the communicator - Your dressing style - Body language & gestures.

Slide 16: 

Identify the thin line difference

Interpersonal skills : 

Interpersonal skills Interpersonal skills include the ability to read and manage the emotions, motivation, and behaviour of oneself and others during social interaction.

Zones of communication : 

Zones of communication Intimate zone Personal zone Social zone External zone

Barrier to communication : 

Barrier to communication Personal/ Human Emotions Biases Competencies Perceptual variations Sensual abilities Semantic Word interpretation Gestures Language Signs and symbols Technical Geographical distance Mechanical failures Time lags

Tips for effective communication : 

Tips for effective communication Give every man thy ear but few thy voice. If speaking is silver, then listening is gold. If you have nothing to say, say nothing. If there is any secret of success in life, it lies in the ability to put yourself in the other person’s place and to see thing from his point of view as well as your own.

Slide 21: 

THANKS