paper jane blumenthal

Leadership and Management for the 21st Century Health Sciences Library : 

Leadership and Management for the 21st Century Health Sciences Library Jane Blumenthal, AHIP, Director Nancy Allee, AHIP, Deputy Director Health Sciences Libraries, University of Michigan October 14, 2007

Overview: 

Overview Background and Description Environment Mandate for Change Implementation

University of Michigan Health Sciences Libraries: 

University of Michigan Health Sciences Libraries Taubman Medical Library Public Health Library & Informatics Dentistry Library

Primary Clientele: 

Primary Clientele Medical School School of Nursing College of Pharmacy School of Public Health School of Dentistry UM Health System

Library Roles: 

Library Roles > 19,000 Primary Users Resource Library Outreach Library

Changing Environment - Global: 

Changing Environment - Global Print to digital “Born digital” library patrons NIH Roadmap ACGME competencies Economics of Health Care Space pressures

Changing Environment - Local: 

Changing Environment - Local State and local economy Budget pressures Emphasis on community engagement New Leadership Google Programmatic Review Environment of constant change, challenge, and assessment

Mandate for Change: 

Mandate for Change User-driven, pent-up demand A compliment to library and staff Recognized and supported by University Library leadership

SWOT: 

SWOT Excellent work (Strength) Not getting desired recognition and appreciation (Weakness) Demand for additional online resources and new services (Opportunity) Flat or declining budget and staff (Threat)

Vision/Mission: 

Vision/Mission “The Health Sciences Libraries are a valued partner, fully integrated into the work of the university and providing leadership in knowledge management for education, research, patient care, and community service.”

Goals: 

Goals Increase the visibility of the Health Sciences Libraries with partners and constituents Build on strengths Develop new service initiatives and new models for collaboration and integration with primary user communities Explore new partnerships and collaborations for outreach Increase operational efficiency and reallocate resources to highest priorities Grow the program, the team, the network

Objectives: 

Objectives Reorganization Staff training and development Team building Improved use of technology Improved communications Evaluation

Reorganization: 

Reorganization Implement a new organizational structure more supportive of new initiatives Eliminate redundancy and take advantage of economies of scale Coordinate with overall University Library initiatives Create and foster new roles for librarians and staff Support staff development and training

Staff Training and Development: 

Staff Training and Development Job descriptions – 10% professional development In-service training Workshops, CE classes, UM classes Staff development presentations One-to-one mentoring

Team building: 

Team building HSL Exchange Staff Retreat Discussion Series & Project Teams Special Events Teams

Technology: 

Technology CTools Blogs Wikis Flickr del.icio.us Podcasts MLibrary 2.0 / 13 Things Second Life

HSL Staff Blog: 

HSL Staff Blog “Sharing, informing, discussing” Since October 2006 196 postings 155 comments 29 authors

HSL Wiki: 

HSL Wiki UMHS Library Managers Meeting Ann Arbor Commission on Disability Issues - Presentation Staying Current Podcast Series Cultural Competency Exchange Book Discussion – Mountains Beyond Mountains Laughter Yoga

Communication: 

Communication Monthly All-staff Meetings Led by Rotating Volunteers choose topic to discuss or focus entirely on staff business or invite guest speaker recruit next volunteer No one is penalized for not coordinating a meeting, but the effort of volunteers is recognized as part of formal evaluations

Meetings & Committees: 

Meetings & Committees Oversight Nuts & Bolts HSL-Info HSL-Liaisons Bioinformationist Interest Group One-year Pilot Committees New librarians cohort Collections & operations Planning, strategy & assessment initiatives

Connecting with users formally: 

Connecting with users formally NCIBI Informationist and Intern CTSA Role NNLM GMR Subcontracts Public Health 2.0 Consumer Health

Connecting with users informally : 

Connecting with users informally Fireside Chats Pizza Party for Students New Faculty Luncheon National Medical Librarians Month Holiday Open House

Outreach to the community: 

Outreach to the community Kerrytown Bookfest Ann Arbor Book Festival Women’s Health and Fitness Expo Give Kids a Smile Survival Flight Knitwits

Capstone: 

Capstone HSL staff recognition event Recognition of contributions to the reorganization Reception + personalized certificates

Evaluation: 

Evaluation A work in progress Organizational and developmental consultants

Web links: 

Web links HSL Website: http://www.lib.umich.edu/hsl/ HSL Staff Blog: http://mblog.lib.umich.edu/hslstaff/ MI-INFO: http://www.mi-info.org/ MLibrary 2.0: http://www.lib.umich.edu/lib20/13things.html