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TYOELAKE.FIFINLAND’S PENSION PORTAL: 

TYOELAKE.FI FINLAND’S PENSION PORTAL Taina Ojala Finnish Centre for Pensions Finland

The Tyoelake.fi-service : 

The Tyoelake.fi-service Reasons for the portal The portal solution Administrative challenge The technical challenge The portal now Future development

Reasons for the portal: 

Reasons for the portal Demographic changes Increased information demand

Reasons for the portal : 

Reasons for the portal Demands for new information require new information solutions

Reasons for the portal : 

portal Reasons for the portal informative, responsive, user friendly available anywhere, anytime

Reasons for the portal : 

Reasons for the portal Delivering information on demand cost effectively

The portal solution: Open services: 

The portal solution: Open services Extensive information about the earnings-related pension scheme Trilingual + text version Distribution of general information Age-profiled advisory service for different stages of life Pension glossary Open advisory service

The portal solution: Individual services: 

The portal solution: Individual services Individual services for all (need authentication) Checking of personal pensions data from the official registers of the Finnish Centre for Pensions Checking one’s own contracts of employment and periods of self-employment included in the registers and making possible corrections Individual advisory service Insured’s connection to the services of his or her own pension provider

Administrative challenge: 

Administrative challenge Cooperation of more than 50 authorized pension providers. Managed by a committee of parties responsible for mandatory private-sector, state and local government pensions. The Finnish Centre for Pensions is responsible for creating and maintenance of the service. Implementation carried out in good cooperation with the Data Protection Ombudsman.

Administrative challengeSaving costs – promoting service: 

Administrative challenge Saving costs – promoting service Pension providers of the decentralized scheme ~ may link sections that are important for their own clients to the service and ~ make use of jointly produced entities • in the open service and • in the service requiring authentication. Common sections make it possible to save building and maintenance costs of the service.

Administrative challenge: authentication: 

Administrative challenge: authentication Several means of authentication 1) Official electronic ID card 2) Standardised Internet bank connection; a unique solution in Finland and internationally -> Service reaches 80% of the working population

Technical solutions: 

Technical solutions The open service is based on DynaGen content management and publishing platform. The authentication service is based on PKI technology. The structure of the service is based on Microsoft DNA architecture (ASP, COM+). The environment in use is the duplex Internet Information Servers (IIS). Data communication between web services and mainframe is handled by the COM Transaction Integrator (COMTI) component in the Host Integration Server (HIS2000). The status of the user interface is mantained by VS Session session management system, which saves this information in a local MS-SQL-Server database. The TMH Report Management System is used for printouts.

The portal now: 

The portal now www.tyoelake.fi Positive feedback from end-users High satisfaction of pension providers Increased use of the site eEurope Award certificate

Future development : 

Future development The long-term objective of developing the service is to create, within the decentralised earnings-related pension scheme, a uniform interface for the electronic communication of the insured. Objectives for the near future: filing a pension application electronically 2006, in cooperation with the Social Insurance Institution receiving a pension estimate 2007-2008, presupposing that the standardization of processes of pension providers has been further developed. Development of an online pension application system creates further requirements for the technical environment.

Future technical development: 

Future technical development User interface will be done with Microsoft .NET architecture. Data communication will use the SOAP protocol with XML messages. Host connections and pension application data transfer to different computer systems of pension providers will be done through an integration broker. Pension providers will receive pension application data by the WebServices.