Local Government Units on the Internet

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Interactive Agency & Internet Software House:

WEB APPLICATIONS | E-COMMERCE / B2B PLATFORMS | MOBILE SOLUTIONS | SEM Local Government Units on the Internet How do others do it? E xamples of employing technological possibilities

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“When I was President only physics experts were familiar with a term World Wide Web. Now, even my cat has its own website .” Bill Clinton

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Why is the Internet so important ?

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Internet access in Poland 21,5 million Internet users , 75% of households , 99% of students . Percentage of households with Internet access in Poland Number of internet users in Poland aged 7+ in 2005-2014

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Internet access in Poland W e spend o n average 4.8h per day surfing the Internet

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Internet access in Poland 51% of people buy online, 35% of people access their bank accounts online Have you ever bought something online? Affirmative answers Internet users All adults The number of individual customers with an Internet banking service contract and the number of active individual clients Number of access agreements for BI Number of active BI clients

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Internet access in Poland 90% of businesses 25% of private individuals Source: www.stat.gov.pl Source: www.stat.gov.pl Businesses using e-government in 2013 and 2014 by purpose People using public services via the Internet in the last 12 months by purpose

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ePUAP

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1.1 million of documents (2013) 1.5 million of documents (2014) Trusted profile - 1% of Poles . http://prawo.gazetaprawna.pl Statistics The cost of sending 1 document via ePUAP platform in 2013 was about 40 PLN. Implementation 2012 r. – 2,3 mln PLN, 2013 r. – 27,4 mln PLN, 2014 r. - 5,32 mln PLN ( till 30th of Sept.) Maintenance 2012 r. – 14,27mln PLN, 2013 r. – 17,19 mln PLN, 2014 r. – 8,08 mln PLN Source: www.senat.gov.pl

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Why are we reluctant to use EPUAP ? EPUAP started a year with failures EPUAP issues. Users: total paralysis. Ministry: we are testing a new version EPUAP issues. Users: total paralysis. Ministry: we are testing a new version Trouble with ePUAP: ZUS will not punish for documents submitted after the deadline

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What can we do ? Improving the image of ePUAP • Marketing activities • Links to pages • Tutorials • FAQs http://prawo.gazetaprawna.pl

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Is it worth it ? Since 200 7 , the establishment of a company via the Internet in Estonia takes 15 minutes. In 2014, 95.4% of tax returns were deposited via the Internet. 99.6% of bank transactions are made via the Internet. Government meetings are carried out without the use of paper documents. Source: http://estonia.eu

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Local Government Units on the Internet

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Target groups Internet users : Tourists , Residents , Investors , Journalists .

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Tourists Foreign language versions, Presentation of key facts, Hotel and accommodation database, Infrastructure information, Interactive map, Positioning , Online advertising.

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Tourists

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Investors Foreign language versions, Direct contact to investment planning institutions in th e region , Sharing economic values , Links to investors' websites, Links to central institutions Presentation of the region's image Promotional catalogs

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Investors

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Residents Latest news Feedback polls and surveys Online newsletter Electronic submissions Online advertising campaigns Virtual community creation .

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Media L atest news , S pecial section „ Media” , Contact with a press s ecretary , Online newsletter for journalists, Statements , positions , announcements Publication s and press materials ( information portals ) , Monitoring of publications.

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Trends

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Creating information portals – trends Mobility, Responsibility, WCAG 2.0, Flat design, Full screen image as a background .

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Creating information portals – trends Transparency, Full screen image as background , Transparent interface Easy access ( m obile app s lists, online app s and event s calendar).

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Transparency of the interface

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Social Media 13 million of Poles have an account on at least one social networking service , We spend 2.5 hours a day on social networking sites, Social networking sites bec a me the fastest form of communication.

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Who does not have their smartphone with them today?

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Mobile Internet in Poland 25% of Poles have smartphones , 90% of smartphone users use them to search for local information , 28% of smartphone users do shopping via mobile phones .

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Application of P ogórze D ynowskie Interactive hiking guide, Handy base of places and hiking trails, Dynów Live – a virtual map of objects.

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Arkansas state application – Gov2Go Mobile app s for residents, Information about major events in the area, Personal reminders ( r eal estate tax, car insurance, elections, etc.).

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Song of the future

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Beacons - Virtual Warsaw

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Utah OnTime for Glass Public transport information , Bus arrival information , Roadblocks , Alternative routes , Virtual GPS.

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Interactive Agency & Internet Software House Ideo Sp. z o.o. Headquarters Ul. Nad Przyrwą 13 35-234 Rzeszów Poland Branch in Warsaw Al. Niepodległości 124/2 02-577 Warsaw Poland www.ideoagency.com contact@ideoagency.com Let’s make something great together !

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