logging in or signing up VISHAL MEGA MART ITSVEEKEN Download Post to : URL : Related Presentations : Let's Connect Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Copy embed code: Embed: Flash iPad Dynamic Copy Does not support media & animations Automatically changes to Flash or non-Flash embed WordPress Embed Customize Embed URL: Copy Thumbnail: Copy The presentation is successfully added In Your Favorites. Views: 1734 Category: Education License: All Rights Reserved Like it (0) Dislike it (1) Added: November 14, 2010 This Presentation is Public Favorites: 1 Presentation Description No description available. Comments Posting comment... Premium member Presentation Transcript THE BEAUTY OF RETAIL SECTORS : THE BEAUTY OF RETAIL SECTORS BY: VIKASH KUMAR INDIAN RETAIL SECTOR WITH GLOBALLY : INDIAN RETAIL SECTOR WITH GLOBALLY THE BEAUTY CONTIUE : THE BEAUTY CONTIUE BRANDED COMPANIES GLAMOROUS ENVORNMENT AIR-CONDITIONS SHOWROOMS FIXED SALERY CONTINUOUS GROTH SUMMER PROJECT : SUMMER PROJECT PRIPAIRED BY: VIKASH KUMAR LLOYD BUSINESS SCHOOL COMPANY PROFILE: : COMPANY PROFILE: IT WAS STARTED IN KOLKATA IN 1986. IT HAS MADE MORE THAN 180 SHOWROOMS IN 100 CITIES/24 STATES. VISHAL HAS OPENED THE 1ST HYPER MKT FOR INDIAN CUSTOMERS. IT HAS 70,000 PRODUCT RANGE COMPANY CONTINUE : COMPANY CONTINUE COMPANY CONTINUE : COMPANY CONTINUE Mr Roopam Asthana, CEO, State Bank of India, and Mr Ram Chandra Agarwal MD, Vishal Retail Pvt. Ltd., launching the co-branded `SBI Vishal Mega Mart Card' in the Capital OUR PRODUCTS FOR YOU : OUR PRODUCTS FOR YOU FMCG CONSUMER DURABLE APPARELS ELECTRONICS STATIONARY CANTEEN BILLING OTHER SERVICES PERPOSE OF STUDY : PERPOSE OF STUDY To know how the retail industry is maintaining the relationship with customer. To know the strategy of maintaining the CRM. To know that what type of technology is suitable for retailers for CRM OBJECTIVES : OBJECTIVES The main objective is to attract and maintaining the CRM. To know the spending capacity of the customers at present. To know the customers loyalty programs in retailing. CMR STRATEGIES IN RETAILING : CMR STRATEGIES IN RETAILING PERSONALIZATION-It means maintaining the ambience, stocks, etc. COMMUNICATION-To inform the customers about the new arrivals, compliments the customers for their visit. REWARDS-Giving customers locality bonus, discounts offers. RESEARCH METHOLODOLOGY : RESEARCH METHOLODOLOGY QUESTIONNAIRE-It contains a set of questions to find the effectiveness in retail organization. SAMPLING-It is a technique where a small sample would be considered and each element of sample would represent the universe. RESEARCH CONTINUE : RESEARCH CONTINUE DATA COLLECTION-Primary data, Secondary data. DATA ANALYSIS-Data analysis form the most important aspect in any project research. CUSTOMER’S OPINIONS : CUSTOMER’S OPINIONS THIS IS THE BASIC PART OF OUR PROJECT. WE COMPLITE IT WITH THE HELP OF QUESTIONNAIR. LETS TAKE A LOOKS ON SOME QUESTIONS. Q-CUSTOMER’S AGE : Q-CUSTOMER’S AGE Q-CUSTOMER’S OCCUPATION : Q-CUSTOMER’S OCCUPATION Q-WHICH MERCHANDISE DO CUSTOMER SHOPE : Q-WHICH MERCHANDISE DO CUSTOMER SHOPE Q-REASONS CONVINCE CUSTOMER TO COMEBACK : Q-REASONS CONVINCE CUSTOMER TO COMEBACK Q-BEHAVIOR OF SALES STAFFS : Q-BEHAVIOR OF SALES STAFFS CUSTOMERS FEEDBACK : CUSTOMERS FEEDBACK Sometimes confusion about offers. Customers get confuse about the way of the sections. Lack of parking place. Lack of advertisement. Customer face size problems. THANK YOU TO GIVEN USYOUR PRECIOUS TIME : THANK YOU TO GIVEN USYOUR PRECIOUS TIME PREPAIRED BY:VIKASH KUMAR (firstname.lastname@example.org) You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.