Beijing E-Government and Open Standards : Beijing E-Government and Open Standards www.oasis-open.org Shaofu Lin Deputy Director Beijing Informatization Promotion Center linsf@beijingit.gov.cn


Contents: Contents 1. Development status 2. Requirements and issues 3. Beijing E-Government Framework 4. Requirements for open standards 1. Development status


The Phase of Beijing E-government: One-way on-line service Interaction with government Phase IV Phase III Phase I Phase II Integrated Process online Single Process online Web Publish Start up Phase V Seamless Integration Online collaboration, one-stop service Elimination of digital gulf Done Most done Doing The Phase of Beijing E-government Beijing e-government takes the leading position in China.


Multi-channel E-government Services: Multi-channel E-government Services 4A Goals: Anyone, Anytime, Anywhere, Any channel E-government Portal The Capital Window : www.beijing.gov.cn Websites of municipal departments and districts/counties Digitalbeijing Kiosks Government Call Centers 12345 (Mayer hotline) 12319(Urban management hotline), etc Mobile Services SMS broadcasting and interaction Mobile info-collection and fieldwork, etc Interactive Service Counters/Windows Municipal/District/County service halls with information systems


On-line E-government Services: On-line E-government Services E-government portal The Capital Window : www.beijing.gov.cn 159 websites of municipal departments and districts/counties Available services online Government information publicity Government and public interaction Government service for individuals Government service for business Culture services …… Coverage of government services About 85% of government service items in Beijing have been provided with online guidance, e-form downloading, service information query and etc. About 30% of government service items can be handled wholly or partly online.


Typical Applications (1): Typical Applications (1) 2006’s Top 10 Digitalbeijing Applications, voted by 400,000+ residents. Transportation-In-One-Card Service System Taking bus, underground, taxi with one card Speeding up payment processing and improving convenience 5.2 million cards and 6+ million transactions by November 2006 Grid-based Urban Management System Dividing urban area into irregular grid of about 10,000 m2 Geo-locating urban facilities and management events on the grids An urban management supervisor Collecting and reporting spot information of urban facilities and management events on 3-4 grids with mobile phone Timely find events or facility problems, rapid response, and timely settlement Full-course Transaction Attorney with Collaborative Approval and Supervision System Saving the time and cost of the residents and enterprises in the course of government services Improving government work efficiency Improving department-cross collaboration and business process integration


Typical Applications (2): Typical Applications (2) Industry & Commerce Administration Information System and Mobile Supervision Service Using RFID and mobile terminals to collect and publish food information of 140,000 food firms to inspect food security Insuring removal of unsafe food from marketplaces within 4 hours Medical Insurance Information System Providing medical insurance services to residents Supporting the effective management of the medical insurance fund Removal from the unsatisfied government service list (Top 1 in 2001) House Property Exchange Registry and Supervision System Real-time house property exchange information services One-stop transaction services – one-stop reception, distribution to correlative, collaborative approval, and timely ending transaction


Typical Applications (3): Typical Applications (3) Sanitation Supervision Information System 1600+ sanitation supervisor in all sanitation supervision institutions Raising 40% of the administration efficiency, cutting 30% administration cost, and cutting 30% of information processing time Serve-for-Peasant Information Dak System Providing 4 kinds of services for peasants - Enrichment, Assistance, Convenience, and Amusement 201 spots of information daks in 9 districts/counties Covering 56 towns, 1576 villages and 266+ peasants Help elimination of digital gulf between urban and rural areas Digitalbeijing Kiosk 610+ kiosks located in convenient public places Providing routine living services for residents and tourists, such as payment, traffic, map, communication, etc. 50+ information columns, 30+ topics 700,000+ clicks of inquiry per day


Contents: Contents 1. Development status 2. Requirements and issues 3. Beijing E-Government Framework 4. Requirements for open standards 2. Requirements and issues


Opportunities & Challenges: Opportunities & Challenges Holding 2008 Beijing Olympic Games Preparing for the events Running and supporting the events Providing services for the participants Running and administration of an extra-large city Urban management Resource management and monitoring Economy controlling and monitoring Social security and emergency response Improving people’s living Providing public services for the residents


Department-cross Collaboration Requirements: Department-cross Collaboration Requirements Department-cross collaboration applications are increasingly developed. Social insurance information system City's Citizen Service Center Floating population management system Underground pipeline management system Land and house information sharing service Urban environment management system Emergency response system Intelligent traffic system ……


Information Sharing Requirements: Information Sharing Requirements More and more demands for information resource integration within government departments and information sharing among government departments. According to our investigation in 2005, Averagely one of the investigated 43 municipal departments requires sharing information from about 11 departments. Averagely one of 14 district and county governments requires sharing information from about 7 municipal departments. 18 district and county governments all demand for the fundamental information of population, corporation and geospatial location. Population database system Corporation database system Geospatial database system Macro-economy database system


E-government Requirement Characteristics: E-government Requirement Characteristics Public service, economical management and social administration requires collaborative application and resource sharing and integration. E-government services change distributed provision into service integration, such as one-stop service on the Window of Capital. Application model changes into collaboration application and resource sharing and integration in internal, vertical and cross departments from single application in single department.


Progress of Solution: Progress of Solution Draw Beijing e-government framework June 2004, released Technological Framework of Beijing E-government November 2006, drafted out Beijing E-government Framework 2007, work on Business Frame and Service Framework of Beijing E-government Business Process Analysis Analyzing business process and collaborative service items of government departments, and initially compiling government business catalogues Analyzing online service items of government departments, and initially compiling government service catalogues Analyzing information resources of government department, and initially compiling data catalogues


Progress of Solution: Progress of Solution Information sharing readiness April 2006, Beijing government information resource sharing and exchange platform was built up and running online December 2006, information exchange nodes of 80%+ departments was set up and connected to the platform. March 2007, 8 district/county information sharing and exchange platforms or nodes have been built and connected to the municipal platform. Information sharing promotion Decision Information Service System, providing the decision information of the municipal departments to municipal officials 13+ municipal departments and 5 district/county governments share the fundamental information of corporation. 8 municipal departments verify the correlative fundamental information of population. A unified remote-sensing image database, a unified geocoding database and an e-government map service system have been running, providing shared geospatial information services for the municipal departments.


Existing Issues: Existing Issues Reduplicate construction and low investment of e-government projects Reduplicate data collection leading to low efficiency and heavy workload for communities, villages, local neiborhood offices and town governments to collect data repeatedly for more than 30 municipal departments Laws and regulations need to be revised and drawn in information age Lack of standards and specifications of e-government application and information resources Business process issues Fuzzy department duties Uncertain service items and business process Nonstandard worksheet, document, and data item Technological issues Lack of e-government framework and architecture Lack of information sharing and exchange platform Interoperation and integration of e-government applications


Contents: Contents 1. Development status 2. Requirements and issues 3. Beijing E-Government Framework 4. Requirements for open standards 3. Beijing E-Government Framework


Beijing E-Government Framework: Beijing E-Government Framework 1. Standards & Specifications Laws & Regulations Service Consumer Content Channel Business & Application Business Architecture Business Field & Business Line Business Application Information System Information Resource Information Resource Architecture Collecting &Updating Publicity & Sharing Fundamental Information Resource Information Infrastructure Government Network Catalogue & Exchange System Information Security System Management Mechanism Leader-ship Organi-zation Human Resource Projects Inno-vation


Technological Framework: Technological Framework 1. Standards & Specifications, Management & Monitoring Information Security Application Support Service Decision Application Application Collaboration Application Department Transaction Transaction Database Security Transaction Database Transaction Database Information Resource Fundamental Theme Data Catalogue User Directory Shared Information Catalogue Resource Service Catalogue Application Theme Information Production Department Source Data Information Theme Synthesis Theme Informative Service Infra Components Infra Service Common Service Catalogue Exchange BusinessProcess …… Protocol Metadata Message Workflow …… Content Mgmt. Report License Visualization …… Information Sharing & Exchange Platform


SOA E-Government Application Architecture: SOA Architecture Based on ESB middleware SOA E-Government Application Architecture Data Exchange Components Management & Monitoring Components Common Service Components BPEL & EPO Components Security Components Adapters J2EE .Net DB/File MOM/Email/ FTP/HTTP Others WebService


Contents: Contents 1. Development status 2. Requirements and issues 3. Beijing E-Government Framework 4. Requirements for open standards 4. Requirements for open standards


E-Government Standard Framework: E-Government Standard Framework International standards, national standards (GB series) and industrial standards are majority, and local standards are minority. Common infrastructure standards, network infrastructure standards, application support standards and information security standards are primarily national standards (GB series) and industrial standards. Application and information standards and management standards are primarily local standards. Common Infrastructure Standards Network Infrastructure Standards Application Support Standards Application and Information Standards Management Standards Information Security Standards


Adoption of Open Standards: Adoption of Open Standards Standards related to web service, such as XML, SOAP, WSDL, UDDI, BPEL and etc Standards related to metadata, directory, workflow, business process, transaction, and etc Standards related to message, data element, database, resource location, geographical information, multimedia, etc Standards related to communication, network, security, etc


Requirements for Open Standards: Requirements for Open Standards Standards related to e-government interoperation, e-government service component classification, government information classification and catalogue, and etc Standards related to government information collecting, updating, registering, sharing, exchanging, publishing, and security and protection Standards related to thematic dataset, such as dataset of population, corporation, geospatial, natural resource, macro-economy, and etc Standards related to e-government thematic application, such as the applications of decision, urban management, market supervision, labor and social insurance, culture, public service, and etc Management standards such as e-government performance evaluation, quality, project management, and etc


Conclusion: Conclusion Beijing e-government comes to a new phase of one-stop service, information sharing and business collaboration. Beijing e-government framework technologically embodies SOA based e-government application architecture and e-government standard architecture. Beijing e-government needs to adopt open standards related to common infrastructure, network infrastructure, application support and information security. Beijing e-government requires to adopt or make standards related to thematic application, thematic information resource and management.


Thank you!: Thank you! Shaofu Lin linsf@beijingit.gov.cn Q & A