Welcome:
Welcome Defining cost and quality
Defining value for distinct stakeholders and identifying the common purpose
Balancing cost and quality
Defining Cost and Quality:
Defining Cost and Quality Cost – the value that must be given up in order to acquire goods and services
Quality – the preferential attributes of goods and services which are valued by stakeholders
Defining Values for Distinct Stakeholders:
Defining Values for Distinct Stakeholders Diverse stakeholders in the ship management business :
Owners and disponent owners of the tonnage
Charterers
Underwriters and P&I clubs
Ship building and repair yards
Suppliers
Ship sale and purchase and chartering brokers
Crew
Ship breaking yards
Ship managers
A common purpose: high quality maintenance of tonnage
Slide5:
Performance-based management fee
Funding as the sole solution to ship management issues?
The holistic approach to balancing cost and quality – through management of people, process and technology for a good level of service quality at optimal cost
Balancing Cost and Quality
Slide6:
A Word of Advice
and
Thank You