Dealing with Bedbugs - Building Ops

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DEALING WITH BED BUGSBUILDING OPERATIONS : 

DEALING WITH BED BUGSBUILDING OPERATIONS

Slide 2: 

Client called to say they have Bed Bugs What do you do?!

Step 1 : 

Step 1 Superintendent, Property Manager & Case Worker should discuss background and agree on need for Pest Control Services

Step 2 : 

Step 2 Use Check List Record all data in Building Pest Control Log

Slide 5: 

Protocol Checklist for Bed Bugs: Building: ____________________ Target Apartment #: ___________________________ 1. Date reported: __________________ 2. Date discussed with Manager: __________________ 3. Date Pest Control company is contacted: ________________________________________________________ 4. Visual Inspection Date: ________________ Are Bed Bugs Found? 0 Yes 0 No If the answer is Yes, proceed to step 5. If the answer is No, monitors are to be placed and checked in two weeks. If complaints persist after two weeks with no positive sighting then discuss alternative options with Director. Target Apartment Monitors two week check: Week #2 0 Positive 0 Negative 5. Discovery Date: _________________ 6. Date Director is notified: ______________________ 7. Date Preparation literature given to tenant _____________________________________________ 8. Date Notification given to surrounding Apts _____________________________________________ 9. Date of Inspection #1 (surrounding Apts) _____________________________________________ 10. Has Box Spring/Mattress covers been procured? 0 Yes 0 No 11. Date of First treatment of target apartment ____________________________________________ 12. Date Contractor performs repairs ____________________________________________________ 13. Do floors need to be sealed? 0 Yes 0 No 14. Date of Second treatment ___________ 15. Final Inspection/Closeout ____________________ Surrounding Apartments Monitors checked: First Check Positive Negative 2nd check Positive Negative Above Apt. # _______ ________ 0 0 _________ 0 0 Below Apt. # _______ ________ 0 0 _________ 0 0 Right Side Apt. # ____ ________ 0 0 _________ 0 0 Left Side Apt. # _____ ________ 0 0 _________ 0 0

Step 3 : 

Step 3 Call Pest Control Company to Perform Bed Bug Inspection

Step 4 : 

Step 4 If No Bed Bugs are Found Place Insect Traps (Glue Boards, Climb Ups) in Apartment and Check within Two Weeks

Slide 8: 

Climb Up Insect Trap

Step 5 : 

Step 5 If Bed Bugs Are Found: Provide Tenant with Bed Bug Mattress and Box Spring Covers along with written Preparation Procedures

Slide 10: 

TENANT BED BUG TREATMENT PREPARATION SHEET 1. Cleaning (Complete within 7 days) - Place all clothing, linens, shoes, coats, pillows, in large, clear plastic bags - Take down all things hanging on walls such as clocks, picture frames, posters, etc - All clothes and plush items should put into a MEDIUM/HOT dryer for 1/2 hour - Separate cleaned items from items that have not been checked or cleaned - Personal belongings should remain in bags until they can be inspected - Room should be emptied of all belongings, and floors vacuumed - The mattress, box spring, and bed frame should be vacuumed thoroughly - Buy and install certified “bed bug proof” covers for the mattress and box spring - Non-porous furniture, floors, and walls should be washed with warm soapy water. - Wash in and around any steam or hot water radiators (not electric baseboard heat). - Do not discard mattresses, furniture, clothing or other items without properly wrapping them and coordinating the disposal with the building staff. 2. Preparation for Treatment (Complete within same 7 days as cleaning) - Notify your Super immediately if you have small children, elderly people, health compromised individuals, or pets in the household - Place all clothing and linens in large, clear plastic bags - Plastic toys, books, electronics, should be bagged separately for inspection - Empty all drawers and closets into plastic bags, and place in the center of the room - The room should be empty of all clothing and plush items - Move furniture at least 18 inches from the walls. - Have building staff remove outlet covers and switch plates on all walls - Make sure the pest control professional can get to all areas to inspect and treat - Cover fish tanks with towels or plastic - Rooms should appear as if you are packed and ready to move

Slide 11: 

TENANT BED BUG TREATMENT PREPARATION SHEET (continued) 3. Initial Chemical Treatment (No later then 7 days after Bed Bugs are found) - People & pets must leave the area during treatment for at least 4 hours 4. Repairs by Contractor (Within one week after treatment) - Seal all holes in floors and walls and repair peeling paint or wall coverings. 5. Follow-up Chemical Treatment (Two weeks after initial treatment) - If possible, remain “packed-up” for your follow-up chemical treatment. - People & pets must leave the area during treatment for at least 4 hours 6. Final inspection/closeout (Three weeks after initial treatment) - Make sure the pest control professional can get to all areas to inspect

IMPORTANT : 

IMPORTANT IF YOU ARE SERIOUS ABOUT GETTING RID OF BED BUGS TREAT ENTIRE APARTMENT NOT JUST BEDROOM

Step 6 : 

Step 6 Inspect adjacent apartments within 3 days after discovery Top, Bottom, Side to Side Remember to Log Info

Step 7 : 

Step 7 Meet with Tenant again 3 Days Before Treatment Stress Importance of Cleaning and Packing

IMPORTANT : 

IMPORTANT IF YOU ARE SERIOUS ABOUT GETTING RID OF BED BUGS: APARTMENT SHOULD LOOK LIKE TENANT IS MOVING OUT

Step 8 : 

Step 8 Treatment Day Tenants Must Leave Apartment for at least 4 hours

Step 8 (cont.) : 

Step 8 (cont.) Manager Should Re-inspect Apartment All clothing, linens & items are in large, clear plastic bags All drawers and closets are empty Furniture is at least 18 inches from the walls. Building staff has removed outlet and switch plates and replaces after treatment.

Step 9 : 

Step 9 Tenant should be encouraged to leave as many items packed up as possible until 2nd treatment in two weeks

Step 10 : 

Step 10 Make Repairs to Apartment Seal Holes, Gaps, Openings Scrape Peeling Paint Repair Cracks

Step 11 : 

Step 11 Second Treatment, Two Weeks after First 2nd should be same as the 1st Check Surrounding Apartments at this Time

Step 12 : 

Step 12 Coordinate Final Inspection Three Weeks after the 2nd Treatment

Slide 23: 

Protocol Checklist for Bed Bugs: Building: ____________________ Target Apartment #: ___________________________ 1. Date reported: __________________ 2. Date discussed with Manager: __________________ 3. Date Pest Control company is contacted: ________________________________________________________ 4. Visual Inspection Date: ________________ Are Bed Bugs Found? 0 Yes 0 No If the answer is Yes, proceed to step 5. If the answer is No, monitors are to be placed and checked in two weeks. If complaints persist after two weeks with no positive sighting then discuss alternative options with Director. Target Apartment Monitors two week check: Week #2 0 Positive 0 Negative 5. Discovery Date: _________________ 6. Date Director is notified: ______________________ 7. Date Preparation literature given to tenant _____________________________________________ 8. Date Notification given to surrounding Apts _____________________________________________ 9. Date of Inspection #1 (surrounding Apts) _____________________________________________ 10. Has Box Spring/Mattress covers been procured? 0 Yes 0 No 11. Date of First treatment of target apartment ____________________________________________ 12. Date Contractor performs repairs ____________________________________________________ 13. Do floors need to be sealed? 0 Yes 0 No 14. Date of Second treatment ___________ 15. Final Inspection/Closeout ____________________ Surrounding Apartments Monitors checked: First Check Positive Negative 2nd check Positive Negative Above Apt. # _______ ________ 0 0 _________ 0 0 Below Apt. # _______ ________ 0 0 _________ 0 0 Right Side Apt. # ____ ________ 0 0 _________ 0 0 Left Side Apt. # _____ ________ 0 0 _________ 0 0

Special Situations : 

Special Situations Not Every Case is the Same Pregnant, Elderly, Infant, and Health Compromised Tenants may need a Different Plan

Challenges : 

Challenges Uncooperative Tenants Unprepared Tenants Hoarders Securing Personal Items

Teamwork : 

Teamwork Effective Bed Bug Treatment takes a Team Effort Tenant, Super, Property Manager, Case Worker, Leasing Office, Pest Control Vendor

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