Communications

Communications 230 : 

Communications 230 Danielle Bengtson Yiannis Constantinou Stacy Dedmon Mike Rogers Solving Problems Within Groups April 29, 2008

Introduction ~Functional Theory Approach : 

Introduction ~Functional Theory Approach Reunion Community Church Paster Steve Isaac

Thesis ~The Goal of our Presentation : 

Thesis ~The Goal of our Presentation The goal of our presentation is to provide Reunion Community Church and our Communication Class with : An overview of Reunion’s History Background Information pertaining to Reunion’s Communication and Procedural Problems in relation to the Use of their Facilities Investigative Findings of the Problem Solutions for Reunion’s Issue

Reunion Facilities : 

Reunion Facilities Worship Room Equip Room FireHouse – Youth/Teens

Reunion Facilities : 

Reunion Facilities Educational Room KFC - Children Nursery

Reunion Facilities : 

Reunion Facilities Grace’s Gathering Spot Educational Room Church Gym

Reunion Facilities : 

Reunion Facilities Multipurpose Room Church Library Food Share

Reunion Facilities : 

Reunion Facilities Prayer Room

History of Reunion Church : 

History of Reunion Church 1999 Attendance: 200 Place: School Cafeteria Ministries: 3 Resources: $10,000/month 20% $ - Facilities 2008 Attendance: 400 Place: Church Building Ministries: 16 Resources: $25,000/month 57% $ - Facilities Source: http://reunioncommunity.org/about.html 1st Worship Service: Sunday May 10th, 1999

Defining the Problem &Understanding the Issues : 

Defining the Problem &Understanding the Issues Sabrina Vales: Administrative Assistant The scheduling of facility rooms for church and non-church related events have run into a variety of problems such as rooms being left untidy, the church being left unlocked, and scheduling conflicts. Procedures need to be improved upon in order for Reunion Church to transition from a small church environment to an intermediate sized church environment.

Understanding the Issues… : 

Understanding the Issues… Vance Perry: Elder & Campus Operations Discussion on the transition taking place at Reunion Church. Source: Perry.Vance (April 23, 2008) Personal Interview Interview:

Slide 12: 

Organizational Flow Chart 1999

Slide 13: 

Organizational Flow Chart 2008 90% of Staff are Volunteers.

Church Growth : 

Church Growth Steve Williams: Leader Source: Williams. Steve (April 23, 2008) Personal Interview Interview: Vacation Bible School Sign-Up Table

Understanding the Issues &Possible Obstacles : 

Understanding the Issues &Possible Obstacles Growing Pains ‘We’ve always done it this way’ Mentality Communication Breakdown Procedures Not Consistently Being Followed by All Volunteer Burn Out Inconsistent Stewardship of Facility Lack of Follow Through in regards to Accountability

Current Forms in Use : 

Current Forms in Use A Reminder to All and is Posted in various places around the Church. Post Check List. Facility Use Request Form/Agreement for a Non-Ministry or Non-Church Event. Facility Request form for Ministry/Church ran Events. ◊ Community Life ◊ Check Off List ◊ Non Ministry Pg 1 ◊ Non Ministry Pg 2 ◊ Ministry Facility Request Form

Methods used to Investigate Problem and Gather Facts : 

Methods used to Investigate Problem and Gather Facts Phone Call Interviews Church Website Questionnaire (Individual Leader Perspective) Ministry Leadership Meetings (Big Picture Perspective) Face to Face Interviews Email

Results From:Inquiry & Leadership Meeting : 

Results From:Inquiry & Leadership Meeting Non-Awareness of: Forms & Procedures Post Checklist Set up & Clean up times Everyone must use Forms Professional Standards Lack of: Accountability Listening & Follow Through Training Activities Coordinator Thorough Meeting Minutes

Results From:Questionnaires & Interviews : 

Results From:Questionnaires & Interviews Negative Effects Observed: Last minute, behind the scene details not planned for cause disorganization & confusion. Too few keyholders do not promote flexibility & respect of keyholder personal time. Mentality that believes it is easier to use a restaurant etc for certain events or meetings because this bypasses the need to deal with the proper procedures & clean up. This discourages members who may not be able to afford to attend meetings outside of the church. ‘This is the way we’ve always done it’ mentality; small church culture transitioning into intermediate church culture.

Defining Solution CriteriaSherry Perry - Youth Director : 

Defining Solution CriteriaSherry Perry - Youth Director Criteria that Sherry discusses with the 'A Team' to take into consideration when deciding on solutions in regards to the 'Use of Facilities' issue... Source: Perry.Sherry (April 23, 2008) Personal Interview Religious beliefs Volunteer Sensitivity Limited Resources Liability and Insurance Sherry Perry – KFC Youth Director

Decision Making Tools : 

Decision Making Tools

Solutions Presented toReunion Community Church : 

Solutions Presented toReunion Community Church Meeting Minutes need to be taken by a very thorough and detail oriented individual. The minutes need to be typed, saved to file, and distributed to leaders as soon after the meeting as possible. Previous Meeting Minutes need to be read at the beginning of meetings to track progress and implement accountability. A corkboard dedicated to ‘Volunteers & Skills Needed’ should be be permanently posted in Grace’s. Online Websites additions/changes: 1) a Calendar that shows special bookings of events. (different from church’s reoccurring events) 2) Request Forms made available online

Solutions Presented toReunion Community Church : 

Solutions Presented toReunion Community Church Continued training until problem is resolved. This may require different forms of training since people have different learning styles. New CheckList with a pre and post area that is to be marked off and left on Sabrina’s Desk prior to locking up after an event. This will aid in accountability. Keyholders may need to be changed if standards and procedures continue to not be met. An assessment of who the keyholders are. As new procedures are implemented, a reassessment of who the keyholders are. Increase the amount of keyholders from 4 people to 7 in order to not cause volunteer burn out and to respect volunteer personal time.

Conclusion : 

Conclusion In Conclusion, Reunion Community Church is in the middle of transition due to their growth; growth in membership and in square footage. They’ve had problems arise in regards to the use of their facilities due to this growth and various other contributing factors. New policies and procedures need to be put in place in order to resolve this issue. Leaders need to continue to come inline and understand that just as with their spiritual walk; change is good. Our Communication Team believes that if the solutions we suggested are applied, that collectively they will lovingly aid the leaders at Reunion during this exciting time, benefit the whole community, resolve this weak-link area and strengthen other areas of the church as well.

for your time&the opportunityto serve. : 

for your time&the opportunityto serve. Thank you … Hebrews 10:24 Let us consider how we may spur one another on toward love and good deeds.