IATA IOSA

IATA Operational Safety Audit(IOSA): 

IATA Operational Safety Audit (IOSA) Presentation to IFALDA Toronto, Canada May 7 2002 Dr. Allan Rossmore Professor of Aviation Studies Eastern Airlines Dispatcher Attorney at Law 1

IATA Mission: 

IATA Mission 'To represent and serve the airline industry' 3

Slide3: 

IATA Safety Goal 'Lead the global airline efforts to achieve a continuous improvement in safety’’ 3

Slide4: 

IATA Safety Strategy: 

IATA Safety Strategy IOSA is being developed as part of the IATA Safety Strategy 2000+ Applicable Strategy elements Coordinate and integrate IATA resources with industry Promote IATA Standards on practices and equipment that improve safety Reinforce the role of the airline CEO for safety accountability 6

The Problem: 

The Problem Today’s 'audit frenzy' Redundant, overlapping audits No common standards No defined auditor qualifications Uneven results No sharing of audits Inefficient use of resources 7

The Challenge: 

The Challenge Create one audit program everyone can accept Establish international operational standards Develop auditor qualifications and standardized audit procedures Accredit audit organizations 8

Project Goal: 

Project Goal Formulate and implement IOSA as an internationally recognized evaluation system by which the level of competence and reliability of an airline to deliver a safe operation and manage attendant risks may be assessed 9

Audit Application: 

Audit Application IOSA will not add to, but will reduce the number of audits IOSA can be applied to all airlines, but will not be imposed IOSA is an operational audit standard, and is not regulatory IOSA will have no affect on State regulatory oversight 12

IOSA will complement the ICAO Universal Safety Oversight Audit program : 

IOSA will complement the ICAO Universal Safety Oversight Audit program 13

Slide11: 

STATES AIRLINES

Accreditation: 

Accreditation Audit organizations (including IATA) must demonstrate they meet IATA Standards in order to be accredited to conduct IOSA Only highly experienced quality auditors will be accepted into the IOSA program IOSA Auditors will be specifically trained and certified according to IATA Standards 16

Program Oversight: 

Program Oversight Program oversight will come through the existing IATA governance scheme 17

Project Methodology: 

Project Methodology IOSA Advisory Group (IAG) Total of 11 IOSA Task Forces Overall participation: more than 100 individuals Airlines, regulators, IFALDA, others Balanced representation No dominant influence Integrate quality principles 18

11 IOSA Task Forces: 

11 IOSA Task Forces Operational Standards (7) Operational Control/Dispatch Flight Operations Engineering andamp; Maintenance Cabin Operations Ground Operations Management andamp; Quality Operational Security 19

Slide16: 

11 IOSA Task Forces Auditor Standards Sub-group: Auditor Training Legal Strategy Accreditation Standards Data Management 19

Operational Control/Dispatch Task Force: 

Operational Control/Dispatch Task Force Randy Rohan - Delta - Skyteam (Chairman) Ron Bynum - United - Star (Vice Chairman) Trevor Aitken - Qantas - One World Ronald Juica - Lan Chile - One World Gerald Clifford - IFALDA Allan Rossmore - IFALDA Peter Lay - Air Canada Lionel Fara - Air France - Skyteam Bob Everest - Emirates

Operational Standards: 

Operational Standards The IOSA Standards incorporate all ICAO SARPS, and also include other selected regulatory requirements and industry best practices The 'Safety Bar' will approximate to acceptable levels that exist today A well managed airline will be able to meet the IOSA Standards 15

Foundation for Standards: 

Foundation for Standards ATA Dispatch Standards ICAO Annex 1 - Personnel Licensing ICAO Annex 6 - Operation of Aircraft ICAO Flight Operations Officer/ Flight Dispatchers Training Manual DOD QSR Air Carrier Operations Survey North Atlantic Operations Manual MNPS Best Industry Business Practices

Operational Control/Dispatch Standards : 

Operational Control/Dispatch Standards Standards developed for: Management / Administration / General Hiring / Qualifications / Licensing andamp; Certification Training / Standards Manuals / Data Source andamp; Control Line Operations Operational Controller/Dispatcher Records Scheduling

Time Lines: 

Time Lines February 2001 - YUL IOSA Project Founded June 2001 - BRU Operational task forces established September 07, 2001 - ATL Initial meeting of the operational control/dispatch task force in ATL January 2002 - YUL Draft of Standards submitted to IAG

Time Lines: 

Time Lines March 2002 - CDG Operational Control/Dispatch Standards submitted to IAG June 2002 - AMS Auditor guidelines to be submitted to IAG September 2002 - HKG Auditor Checklist to be submitted to IAG Future IAG meeting dates January 2003 - ATL March 2003 - SYD

Summary: 

Summary IOSA is a safety initiative The program will provide the benefits mandated by IATA and the industry The safety bar of operational control/dispatch will be raised worldwide 22

Thank you: 

Thank you 23