WestellManual

WestellDual Connect ADSL Router Range: 

Westell Dual Connect ADSL Router Range

Content: 

Content Overview Capabilities How to install a Westell Router Things to consider What’s in the box? Setting up the Internet Connection Testing your connectivity to the Internet Advanced Configuration Extended Features Trouble Shooting Where to look first Finding a solution Summary Capabilities Installation

Overview - The ADSL Range: 

Overview - The ADSL Range Westell xDSL Family Dual Connect 2100 - ADSL 1 USB/1 Ethernet Combo Dual Connect 2400 - ADSL 1 USB/4 Ethernet Combo Dual Connect was pioneering when launched in the USA All Products share similar software and hardware architectures to keep consistency between platforms, therefore all Routers support : Network Address Translation (NAT) Packet Filtering Firewalls Multiple IP address support (Global IP) Very simple to use web interface for configuration

Overview 2100 - Indicators: 

Overview 2100 - Indicators Power - 230V AC External PSU providing 12V AC Ready - Indicates Line synchronization with DSLAM Ethernet - Indicates whether there is an active 10/100BaseT connection to a suitable computer’s Ethernet card. This LED flashes upon activity. Note - B90 Hardware support Auto Link X-over Detection. USB - Indicates whether there is an active USB connection to a suitable computer’s USB 1.1 Port. This LED Flashes upon activity.

Overview 2100 - Connections: 

Overview 2100 - Connections USB Connector DSL Connector Power Connector Ethernet Connector Factory Reset Button

Overview - 2100: 

Overview - 2100 USB Games Console

Overview 2400 - Indicators: 

Overview 2400 - Indicators USB - Indicates whether there is an active USB connection to a suitable computer’s USB 1.1 Port. This LED Flashes upon activity. Sync - Indicates Line synchronization with DSLAM 4 Ethernet Ports - Indicates whether there is an active 10/100BaseT connection to a suitable computer’s Ethernet card. This LED flashes upon activity.

Overview 2400 - Connections: 

Overview 2400 - Connections USB Connector DSL Connector Power Connector Ethernet Connectors Factory Reset Button

Capabilities: 

Capabilities What are the Dual Connect Range of Routers DSL Modem and NAT router combined Gateway between the Internet and the user’s LAN 2100 - 1 x 10/100 Half/Full Duplex Ethernet port 2400/2410 - 4 x 10/100 Half/Full Duplex Ethernet auto-sensing crossover ports USB 1.1 Port Interoperable with all UK DSLAMs 2410 - 802.11b Wireless Adapter with 128 bit WEP encryption supporting 250 users with Enhanced Security Provides Security to users via Packet Filtering Firewall (NAT)

Capabilities: 

Capabilities Easy Web access for management IP Addressing can be allocated via DHCP for easy Network administration Advanced Port Forwarding Capabilities (NAT) Maximum of 253 IP addresses can be allocated Built in DNS store and forward cache Server for faster web surfing Multiple Subnet support with Global IP Single IP passthrough with Static IP (2100 & 2400 Only) Detailed Diagnostics

Slide11: 

The type of ADSL service Wires Only How far from the exchange is their ADSL installation? How fast is the service that the customer requires? Is the service supplying a Static or Dynamic addressing scheme? How many IP address’s are needed? What Internet Browser applications are being used to surf the web? or What operating systems are the computer’s using to connect to the network? (USB - Only MS Windows compatible) How to Install a Westell Router Things to consider

Slide12: 

Dual Connect ADSL Router 230v to 12v Power Supply USB Cable (blue colour coded) Ethernet Cable (yellow colour coded) Line cable to connect to Phone Jack Quick readme and install guide CD Rom with manual and USB Drivers for Windows BT approved Microfilter 802.11b PCMCIA Wireless AP interface card (2410 only) Now you know what the customer needs PLUG IN POWER UP! Whats in the Box?

Slide13: 

Setting up the Internet Connection Step 1 In a factory defaulted state, the user is presented with a welcome screen “Getting Started”. This will guide the user through the initial setup of the Router and create the Internet Account.

Slide14: 

Step 3 Step 4 Setting up the Internet Connection Step 2 These steps show how simple the wizard setup can be. It is important to verify all information with the Internet Provider before proceeding.

Slide15: 

Setting up the Internet Connection Step 6 Step 5

Slide16: 

Setting up the Internet Connection Selecting “Always On” is recommended for those who wish to host websites or other Internet applications

Slide17: 

Testing the connectivity to the Internet Troubleshooting (This is covered in greater detail later in the course) Are the physical connections correctly installed? Check that the cables are homed ok Do the LEDs indicate the correct information? Check to see if ADSL is active and in service, Ethernet and/or USB should show activity Can you access the Management interface of the Router? Check browser settings and Network TCP/IP settings for all adapters What results are returned from the System Self Tests? Check DNS, PING and Trace Routes Do all computers show the same connectivity problems? Verify that the correct IP, Subnets, gateway, Wireless Signal Quality/Strength and browser settings are correct

Slide18: 

Testing connectivity - System Self Tests This is the internal diagnostics for the Router. DNS, tests for Name resolution across the Internet, without this, www. addresses will not work Ping, tests for IP routing functionality. If this fails, then the routing through the Internet may be wrong. Trace, tests the routing across the Internet to a certain point. Useful for comparing routes with the ISP support.

Slide19: 

Testing connectivity - Connection Summary The connection summary page shows what IP address, and DNS settings the Internet Provider has issued.

Slide20: 

Summary At this point, it is important to understand what level of configuration is applied. The Router is setup with the Account wizard from a defaulted state, the settings are : Medium setting on Firewall (will only allow recommended services) No unsolicited Inbound traffic is allowed to any destination It is important to remember that in this mode, the Router is a very secure Gateway to the Internet.

Slide21: 

Advanced Configuration - What will we cover? DHCP - Internal DHCP server DNS - Internal store and forward cache server Private IP - LAN settings also with DHCP Public IP - LAN settings for support of Global IP Diagram Static IP - IP Passthrough facility Firewall Service Configuration - Port Forwarding VC Configuration

Slide22: 

Advanced Configuration DHCP

Slide23: 

Advanced Configuration DNS

Slide24: 

Advanced Configuration Private IP

Slide25: 

Advanced Configuration Public IP

Slide26: 

Mail port 25 Web port 80 FTP port 20/21

Slide27: 

Advanced Configuration Static IP

Slide28: 

Advanced Configuration Firewall

Slide29: 

Advanced Configuration Firewall This is a packet filtering firewall. These defined rules show which ports are allowed through the incoming side. Although, port forwarding rules also need to be setup, the firewall, examines the packets entering the router to determine the legitimacy of the packet.

Slide30: 

Advanced Configuration Firewall Similar to the inbound configuration, the outbound settings control outbound ports and services. Anything that does not comply with the rules, will be recorded in the Firewall log.

Slide31: 

Advanced Configuration Service Configuration - Port Forwarding To add a new service, select one of the available preset options in the drop down menu. Once added, it is displayed in the main service screen. Below, shows a detailed look at one saved service.

Slide32: 

Advanced Configuration Service Configuration - Port Forwarding When “advanced configuration” is used, you are presented with 3 options. This shows how you can specify which user will have the predefined service. Normally, the default destination address is the user’s machine making the changes in the Router

Slide33: 

Advanced Configuration Service Configuration - Port Forwarding Port Translation allows the user to be totally flexible with their requirements. TCP, UDP and any port numbers are supported. “Global Port” is the WAN visible port. “Local Port” is the genuine usable port on the LAN. Custom Service allows the user to choose 3 further options

Slide34: 

Advanced Configuration Service Configuration - Port Forwarding “Trigger Ports” will allow the flexibility to open up a group of ports if activity if activity is detected on a specified port. “Port Range” allows the user to specify a group of ports to be opened for a user. This saves time as thousands of ports may need to be enabled.

Slide35: 

Advanced Configuration Service Configuration - Port Forwarding “Static Nat” will define all ports to be forwarded to a destination computer or server. The other port forwarding rules that are in place will have a higher precedence over this rule.

Slide36: 

Advanced Configuration VC Configuration The Virtual Channel Configuration can allow multiple PPP sessions to be setup. Multiple VC’s are not supported in the UK market. It is for PPPoE and Bridge Protocols.

Slide37: 

Advanced Configuration VC Configuration A user would only need to modify these settings if they install the Router outside the UK market. By default, these need not be altered. PPPoA settings are left as zero’s, to allow the addressing to be picked up automatically when the PPP session is negotiated.

Slide38: 

Summary What have we covered : DHCP, DNS, Private IP Public IP Static IP Firewall Service Configuration Wireless VC Config When changing any of these features, service may be affected considerably. Advanced Configuration is only recommended for those who wish to use more complex services and setups.

Slide39: 

Extended Features - What will we cover? The Extended features are tools that can be used to make the Router more flexible when problems may persist. They are designed to help security, and provide the user with comprehensive information. Firewall Log ATM Loopback Backup/Restore System Password System Upgrade Remote Access About

Slide40: 

Extended Features Firewall Log

Slide41: 

Extended Features Firewall Log

Slide42: 

Extended Features Firewall Log

Slide43: 

Extended Features ATM Loopback

Slide44: 

Extended Features Backup/Restore

Slide45: 

Extended Features System Password

Slide46: 

Extended Features System Update

Slide47: 

Extended Features Remote Access

Slide48: 

Extended Features Remote Access

Slide49: 

Extended Features About Menu

Slide50: 

Troubleshooting

Slide51: 

Troubleshooting Where to look first? Check all the cable connections - Power, Ethernet, DSL, USB If USB only, check correct driver installation Check the ADSL connection, is it in sync? Internet Account username and password correct? Is the connection “up”? The attached computers - Correct Network settings Correct browser settings

Slide52: 

Troubleshooting Finding a solution - Diagnostics

Slide53: 

Troubleshooting Finding a solution - Diagnostics Display all Entries in the Diagnostics Log. This will show Internal self tests, PPP connection details and lower layer DSL synchronisation.

Slide54: 

Troubleshooting Finding a solution - Transceiver Stats

Slide55: 

Troubleshooting Finding a solution - Ethernet Stats

Slide56: 

Troubleshooting Finding a solution - USB Stats

Slide57: 

Troubleshooting Finding a solution - WAN VC Stats

Slide58: 

Troubleshooting Finding a solution - LAN Stats

Slide59: 

Troubleshooting Finding a solution Hidden Diagnostics PPP Debugging is useful for identifying problems during connection.

Slide60: 

Capabilities Summary - DSL Modem and NAT router combined - 2400/2410 - 4 x 10/100 Half/Full Duplex Ethernet port - USB 1.1 Port - 802.11b Wireless AP adapter with128 bit WEP Encryption - Interoperable with all UK DSLAMs - Easy Web access for management (local and remote) - Provides Security to users via Packet Filtering Firewall (NAT) - Advanced Port Forwarding Capabilities (NAT) - Provides Security to users via Packet Filtering Firewall - IP Addressing can be allocated via DHCP for easy Network administration - Maximum of 253 IP address’s can be allocated - Built in DNS store and forward cache Server for faster web surfing - Multiple Subnet support with Global IP and Static IP (2100/2400 only) - Detailed Diagnostics

Slide61: 

Summary Installation A quick step approach 1 - Connect all required cables 2 - Power Up 3 - Connect via browser using a computer to 192.168.1.1 - If USB, install drivers (MS Windows only) 4 - Setup ISP Account using Router Wizard 5 - Connect 6 - Surf the World Wide Web!