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The Future Impact of IT on IS and Library Service Delivery: 

The Future Impact of IT on IS and Library Service Delivery Bob Hayward September 24th, 2004

Key Issues: 

Key Issues What are the technology trends likely to impact information professionals in the near future? Why is an understanding of technology hype so important? How can information managers navigate a prudent path through so much technological change?

The Long View: IT-based Transformation of Business: 

The Long View: IT-based Transformation of Business Silicon Age ? Mainframes PCs Physical Connectivity Logical Connectivity Embedded Connectivity Relative importance

The 2004 Innovation Pipeline Looks Good: 

The 2004 Innovation Pipeline Looks Good

Hype Cycle for Higher Education Technology: 

Hype Cycle for Higher Education Technology

Technology Radar Screen: 

Technology Radar Screen Linux on Desktop for Mainstream Business Users 802.16d WiMAX Wikis Speech Recognition for Mobile Devices Internal MPP Grids Speech Recognition for Telephony and Call Center External MPP Grids Tablet PC Information Extraction Location "Aware" Services Computer-Brain Interface/ Thought Recognition Semantic Web Service-Oriented Architecture Unified Communications UWB/803.15.3a/ WiMedia RFID (Case/Pallet) Social Network Analysis Web-Services-Enabled Business Models RFID (Item) Transformational Electronic Ink/ Digital Paper Internal Web Services Instant Messaging VoIP Mesh Networks — Sensor Smartphone Low Really Simple Syndication Less than 2 years 2-5 years 5-10 years Beyond 10 years Augmented Reality Truth Verification Maturity Impact

Some Technologies for 2005: 

Bluetooth MEMS Real-time DW Grid Computing Linux WLANs Smartphones CRM Portals iSCSI SANs IP Telephony BAM Instant Messaging SCM Opteron Nanocomputing LEP UWB Software as Services (SOA) Zigbee Real-Time Infrastructure Mobile applications Open Source Search Micro fuel cells Tablet PCs MMS Speech recognition 802.11g Trusted Platforms Utility computing OLED Mesh networks Camera Phones e-ink IT self-service Network Security Convergence Smart dust Semantic Web RFID Tags 4G wireless Web conferencing Location aware services Ontologies Unified communications Metadata management Some Technologies for 2005 Maturing within 36 months Network security convergence IP telephony Software as services Instant messaging Established, wider usability Utility computing WLANs Partial value next three years RFID tags Grid Web conferencing Real-Time Infrastructure

The wireless world: Cellular networks: 

The wireless world: Cellular networks Cell location (worst case, several Km) Location precision of 80 M or better 2006 2005 2004 2003 2002 2001 TDMA CDMA GPRS EDGE WCDMA 1x-EV DV cdma2000 1xRTT GSM GPRS WCDMA EDGE 2G Assume 9.6-19.6 Kbps 2.5G Assume 80-100 Kbps EDGE, 20-40 Kbps GPRS 3G Assume 200-300 Kbps Cell location (worst case, several Km) ? EV DO CDMA GSM CDMA GSM

The wireless world: Depth and breadth: 

The wireless world: Depth and breadth Personal Area Adjacent Local Area Metropolitan 1M 10M 100M 1KM Near field Passive RFID Active RFID UWB 802.15.4 (Zigbee) Bluetooth Proprietary PAN Proprietary mesh 802.11 a,b e,g,h,i,f (Wi-Fi) Wide area 3G 2.5G 2G 30 – 180 KM 802.16a (Wi-Max) 802.16e (mobile) Proprietary mesh 802.20 (Mobile-Fi)

RFID Tag: 

Current Applications Toll pass systems Pet identification Access cards Retail theft protection Electronic parolee tracking Photos source Texas Instruments Successor to Bar Codes Can read even covered Can read while moving Can scan at distance Survives water, heat, painting Price dropping to low levels Remain in product for life Potential Applications Locate common objects Improved asset control Real-time retail-shelf inventory Move to faster or self-checkout Improve manufacturing and supply-chain efficiency After-sale services offerings RFID Tag

Five Important Technology Trends for the Next Ten Years: 

Five Important Technology Trends for the Next Ten Years User Interfaces "Intuitive Design" SimplicitY ... Adoption Enablers So What? Workflow XML-Proliferation Metadata and Standards SCM Outsourcing Information Sharing Data/App. Integration RTI, Grid Web Services Smard Cards Trust/DRM Digital Watermarks Identity Management PKI New Business Models for Software and Infoware

Enabling Technologies Are Already Emerging: 

Biometrics 2004 2006 2012 Peripherals Embedded in devices/clothes Embedded in people Speech 2004 2006 2010 Discontinuous Continuous Displays 2004 2006 2012 LED, LCD E-Ink, LEP, OLED Retinal projection, flexible Augmented reality Wearables 2004 2006 2012 Special-purpose Are clothes, jewellery, pens ... In clothes Interactions 2004 2005 2006 2012 Fixed keyboard Motion, attitude Flexible fabric keyboards Gesture Enabling Technologies Are Already Emerging Location Sensing 2004 2006 2012 100M+ 10M <2M Networking 2003 2004 2006 2009 2012 PANs emerge 4G emerges 2.5G, Wi-Fi mainstream 3G mainstream Dialogue

Vision: Integrated Home Network: 

Vision: Integrated Home Network Kitchen Family Room Master Bedroom Kids Bedroom Cable Satellite Telco Office / Den Media Center PC WebPad Client STB 802.11 Wireless AP WMA / MP3 Audio Client Broadband Multimedia Coax Coax Client STB 802.11 Wireless AP Home Server - PVR Dish & Antenna Games Console HD DVD-RW HDTV Home Automation? Security? Utility Meters and Usage?

Definition of the home “media center”: 

Definition of the home “media center” The home media center is a general purpose capability for transferring, storing, editing, and accessing rich media content such as movies, music, television, home video, and pictures. Can be achieved via a single consolidated product or multiple devices connected via a home network Portability of content is the defining feature Alternative implementations Media PC Media server(s) Network connected high performance set top box D

A Learner Centered Scenario : 

Authentication Single Sign-On Internal and External Content Search and Discovery Content Management License Management Rights Management Linking Personal Administrative Management (ERP) Communication and Collaboration Personal Academic Management (CMS) 24x7 Help Security/Privacy A Learner Centered Scenario

Moving to new LMS : 

Moving to new LMS Web-Based LMS Acquisitions Circulation Inter-library loan Cataloging Reporting Tools Federated Search Portal Metasearch - Link Resolver Integration with CMS Digital Library Portfolios Content Management Digital Rights Management +

Library Searching - Better than Google.: 

Library Searching - Better than Google. Authentication Available Resources

Federated Search Portal: 

Federated Search Portal Reason for a Federated Search Portal Growing e-collections Hundreds of database subscriptions Thousands of e-journal subscriptions Access management of library users Brings resources together Allows librarians to direct users

OpenURL Resolver-Link Server: 

OpenURL Resolver-Link Server OpenURL standardized format for transporting bibliographic metadata about objects between information services. It is the internet version of a card in the card catalogue. OpenURL Resolver links users from citations to full-text, but may also link them to related electronic resources, such as search engines, online booksellers and other resources and services as defined by the library.

Library and E-learning Integration: 

Library and E-learning Integration Partnership? Integration? Open Source? CMS LMS

Recommendations: 

Recommendations Academic libraries should plan to offer patrons OpenURL resolvers and federated search portals by 2006 in order to make best use of resources and research support. Decisions concerning library management systems, portals and learning systems should not be made in isolation from each other. New technologies offer opportunities as well as pose threats to the existing order and way of doing things. They must be continually evaluated and understood. Track emerging technologies through devices like the hype cycle and radar screens – don’t jump in too early, but don’t also delay for too long to understand where technology has a role

The Future Impact of IT on IS and Library Service Delivery: 

The Future Impact of IT on IS and Library Service Delivery Bob Hayward September 24th, 2004

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