Why you should use Live chat software?

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It may still be a novel experience for many people, but live chat can only become more popular, and by offering it before your competitors, you’ll be seen as a leader in your industry – even if it takes a while for your visitors to take full advantage.

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Presentation Transcript

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Why you should use Live chat software ? Fastmailsender

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In today’s world every company is using live chat . But what is the use, if you use live chat and there is no customers.

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In some cases people don't even notice the option for live chat in your site.

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So what should you do to increase your customers?

Customize your Chat Widget:

Customize your Chat Widget

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Simplest way to increase your sales chat is to make your chat box more inviting . Try to upload your real picture of an agent.

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Play around with introductory messages and the labels you use on the chat bar.

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A small change in wording could be all it takes to make your live chat box more appealing to a new visitor.

Proactive Chats from your Agents:

Proactive Chats from your Agents

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When you are logged in to live chat, you can see constant customers going through your web pages.

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Try initiating chats for few minutes with the visitors. Remember: tailor the opening message to the content of the current page to avoid irrelevant inquiries.

Advertising and Awareness:

Advertising and Awareness

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Are you promoting live chat effectively? Best way to promote is PPC, which mention live chat effectively

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Remember to schedule your ad so that it only appears when you’re logged in to live chat

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If advertising is costly, try raising awareness via low-cost methods . Email newsletters, social media websites, forums or your own email signature: they’re all free.

Customized Forms:

Customized Forms

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If you need your visitors information make sure you ask for it,but it should be short . If you make it too long customer will never respond it. Make sure you add your real picture and name in the chat box

Final Thoughts:

Final Thoughts

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Increasing number of visitors isn’t science. Sometime it takes a long time to get familiar with live chat.

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Sometime visitors will notice live chat box and will reply you

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Live chat is still emerging as a sales and support tool, but some of the world’s biggest brands are now using it since it’s so efficient and features a lot of advantages.

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It may still be a novel experience for many people, but live chat can only become more popular, and by offering it before your competitors, you’ll be seen as a leader in your industry – even if it takes a while for your visitors to take full advantage.

Thank you!!! :

Thank you!!! For more info log on too.. Fastmailsender

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