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Key Issues Development of ICT policy
Need for clear scope of ICTs
Multiplicity of data sources, nomenclature, and units of measurement
Political will adequate success of data harmonisation exercise
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Strategy 1 – ICT Policy Formulation Define ICT policy as opposed to current ‘IT’ policy
NCC should pioneer this initiative
This policy will clearly define roles and responsibilities of all stakeholders in data harmonisation
The policy will be binding on all stakeholders Strategy 2 – Develop Clear Scope of ICTs Define and agree scope of ‘ICT’ data
Define level of details for data capture (e.g. computer systems should also include peripherals)
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Strategy 3 – Develop Common Understanding of Terms Define each indicator and agree common understanding across all stakeholders
Deploy some current indicators and units of measurement as defined by ITU.
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Strategy 4 – Define Framework for ICT Data Harmonisation NCC should be the primary and central repository of data and work other agencies such as NBS, NITDA, SON, etc.
A Joint Consultative Committee (JCC) should be formed to have overall responsibility for conformance and quality assurance of ICT data collection and processing.
JCC should comprise broad stakeholders group and act as liaison between NCC and other external stakeholders
JCC should meet on a quarterly basis to review performance and proffer changes
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Strategy 5 – Obtain Political Will NCC should obtain all necessary political will to effect acceptance and approval of data harmonisation strategies
NCC should identify and develop suitable strategies to carry along other regulatory and other stakeholders
NCC should follow the bottom-up approach i.e. NCC (Chairman-EVC-Commissioners) – MOC – Presidency - Stakeholders
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Strategy 6 – National Standards NCC should institute quality standards for ICT services as a benchmark against poor performance complaints by consumers
Strategy 7 – Develop Human Capacity To achieve all the foregoing, appropriate human capacity development strategy should be put in place